Last Updated: March 21, 2019
We collect any information you provide to us when you use the Service. You may provide us with information in various ways on the Service.
Registration: When you register for an account, you are required to provide us with certain personal information including: name, address, phone number, and email address and to designate a password. You are also required to provide us with information that helps us verify your identity to facilitate compliance with applicable legal requirements, including: social security number, date of birth, proof of identity, such as driver’s license or passport, tax documents, occupation, and employer.
Financial Information: Users may make transfers to and from their account. To facilitate these transactions we will collect necessary financial information, such as your bank's routing number and your account number or your credit card information.
Communications: If you contact us directly, we may receive additional information about you. For example, when you email our Customer Support Team, we will receive your email address, the contents of a message or attachments that you may send to us, and other information you choose to provide.
Referrals: The Service may offer a referral program so you can tell your family and friends about the great services we offer. By participating, you may provide us with certain information about the person to whom you refer our service, such as name and e-mail address. You represent that you have the authority to share this information with us, which we will treat in accordance with this Policy.
When you use our Service, we may collect information from you through automated means, such as cookies, web beacons, and web server logs. By using the Service, you consent to the placement of cookies, beacons, and similar technologies in your browser and on emails in accordance with this Policy. The information collected in this manner includes IP address, browser characteristics, device IDs and characteristics, operating system version, language preferences, referring URLs, location data, and information about your usage of our Service.
We may use the information we collect:
We disclose information that we collect through the Service to third parties in the following circumstances:
In addition, we may use third party analytics vendors to evaluate and provide us with information about your use of the Service. We do not share your information with these third parties, but theses analytics service providers may set and access their own cookies, pixel tags and similar technologies on the Service and they may otherwise collect or have access to information about you which they may collect over time and across different websites. For example, we use Google Analytics to collect and process certain analytics data. Google provides some additional privacy options described at www.google.com/policies/privacy/partners.
We may use and disclose aggregate information that does not identify or otherwise relate to an individual for any purpose, unless we are prohibited from doing so under applicable law.
Rho collects social security numbers as necessary to meet legal banking requirements and to facilitate our services. We will protect the confidentiality and security and prohibit the unlawful disclosure of all social security numbers that we collect. Access to these social security numbers will be limited to those employees who need such access to perform their job and we will document when employees can keep, access, and transport social security numbers from Rho’s facilities.
We use certain physical, organizational, and technical safeguards that are designed to maintain the integrity and security of information that we collect. Please be aware that no security measures are perfect or impenetrable and thus we cannot and do not guarantee the security of your data. It is important that you maintain the security and control of your account credentials, and not share your password with anyone. In addition, we offer our Users two-factor authentication which is designed to protect their account. We will store your personal information under these security safeguards for seven (7) years after your account is terminated.
You may, of course, decline to share certain information with us, in which case we may not be able to provide to you some of the features and functionality of the Service. Users may update, correct, or delete certain account information at any time by accessing your account preferences page. Some account information may not be changed due to legal banking requirements. From time to time, we send marketing e-mail messages to 5 Users. If you no longer want to receive such emails from us on a going forward basis, you may opt-out via the "unsubscribe" link provided in each such email.
The Service is not directed to individuals under the age of eighteen (18), and we request that they not provide personal information through the Service.
Rho uses servers hosted in the United States. Please note that we may be transferring your information outside of your region for storage and processing in the United States and around the globe. By using the Service you consent to the transfer of information to countries outside of the United States, which may have data protection rules that are different from those of the United States.
We may make changes to this Policy. The "Last Updated" date at the top of this page indicates when this Policy was last revised. If we make material changes, we may notify you through the Service or by sending you an email or other communication. We encourage you to read this Policy periodically to stay up-to-date about our privacy practices. Your use of the Service following these changes means that you accept the revised Policy.
If you have any questions about this Policy, please contact us at firstname.lastname@example.org.