Review: SAP Concur vs. Rho

An overview of the two solutions and how my experience with both compared.
Author
Justin Wolz
Updated
October 7, 2024
Read time
7

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What is SAP Concur?

SAP Concur is a cloud-based, integrated travel, expense, and invoice management offered by SAP, a Germany-based enterprise software company. 

The platform offers three modules depending on your business needs: 

  1. Concur Expense: Helps businesses with managing spend. 
  2. Concur Travel: Enables employees to book travel while maintaining compliance. 
  3. Concur Invoice: Automates the accounts payable process, including purchase order management, and increases visibility over spending. 

SAP Concur is typically used by enterprise-level and middle-market companies with sophisticated expense policies, processes, and compliance requirements. 

Note: SAP Concur does not offer corporate cards, so it is common for businesses to work with legacy corporate card providers like American Express or Capital One and use SAP Concur to process expense reports of spend made using these cards. 

What is Rho?

Rho is the finance automation platform middle-market companies use to control spend, manage cash, and automate operations like expense management and accounts payable.

Rho admins – typically finance team members or business owners – can issue unlimited physical or virtual Rho Cards to employees with strict spend controls and budget monitoring. 

All Rho Card expenses are automatically processed using built-in platform approval workflows configured by you with the help of a Rho payment specialist.

For example, you can effectively digitize your company expense policy by assigning spend limits, merchant and category restrictions, and documentation requirements to individual cards – and creating automated approval sequences based on the spend amount. 

Feature comparison: SAP Concur vs. Rho

SAP Concur Rho
Corporate cards No. Typically paired with American Express or Capital One Yes. Rho Cards that offer up to 2% cashback with Rho Platinum1
Credit card integration Yes, but depending on the corporate card provider, you may experience a 1-3 day lag Yes, real-time connection via Card Feed Integration
Credit card transaction reconciliation The finance team must wait until the credit card statement is available to begin Credit card transactions sync in real time via Rho accounting integrations
Receipt capture Scan in-app to create an expense line item; manually upload online when creating your expense report Yes, via SMS, email, mobile app, or online
Travel booking Yes No. Typically paired with Navan
Implementation timing Typically it requires months-long implementation time It can be implemented in minutes
Pricing Requires a sales meeting to receive a quote. ~$9/expense report $0 platform fees
Accounting software integrations Yes, but it is best if used with SAP S/4HANA, given the same parent company Yes, with NetSuite, Sage Intacct, QuickBooks Online, and Microsoft Dynamics 365 Business Central. Rho also offers CSV
Customer support Email and phone support are available Email, chat, and phone support are available. Live support is available all day on weekdays, and from 10 AM-7 PM on weekends

G2 Comparison: SAP Concur vs. Rho

See how Rho and SAP Concur compare on G2 here

As of this blog’s posting date, Concur has an average rating of 4.0 stars compared to Rho’s 4.8 rating. As G2 notes: 

“When assessing the two solutions, reviewers found Rho easier to use, set up, and administer. Reviewers also preferred doing business with Rho overall. Reviewers felt that Rho meets the needs of their business better than SAP Concur. When comparing the quality of ongoing product support, reviewers felt that Rho is the preferred option. For feature updates and roadmaps, our reviewers preferred the direction of Rho over SAP Concur.”

Review: SAP Concur vs. Rho

I’ve worked at two organizations that used SAP Concur for expenses and travel booking. Here is a summary of my past experiences using SAP Concur and how it compares to using Rho today. 

Using SAP Concur and a separate company card

Here is a summary of my typical experience using SAP Concur in previous roles. 

Booking flights 

I’d book my flights and hotels before the conference, an experience that wasn’t altogether difficult or painful. SAP Concur typically had convenient flight times, and charges would get expensed to the company's American Express card on file. 

Processing my travel expenses 

This is where I found using SAP Concur to be a pain. Throughout a work trip, I would typically use my credit card to purchase meals and additional materials. I’d have to immediately remember to take a picture of the receipt or risk issues while trying to file my expense report. 

The soonest I could even think about filing a finished expense report was on my flight home. To do so, you’d create an expense report in SAP Concur, add individual expense items to your report, fill in the right details like the amount and if each was out of pocket, and upload your receipt. 

Heaven forbid if you lost your receipt or didn’t take a picture in time. Assuming you had all of your documentation and had spent 45 minutes to an hour entering all your information in each expense’s required fields, you’d click submit and begin praying to the expense gods. 

Call it pessimism, but I would always assume that my report would be rejected at least 1-2 times. Finally, after what felt like days of filling out the same expense report over and over, I would get the green light. My report was approved! 

Getting reimbursed

I would get reimbursed within 7-10 business days if I submitted an error-free expense report. 

Using Navan and Rho

Here is how that experience compares to using Navan and Rho. 

Booking flights 

We use Navan for all our travel booking, which is convenient because I find Navan’s platform much more enjoyable. Also, Navan offers users travel funds if they stay within budgets and compliance designated by your company! 

Even with last-minute bookings, I’ve found that Navan always offers a great selection of hotels and flight options.

Processing my travel expenses 

For any expense – meals or materials for the conference – I simply use my virtual Rho Card, and I immediately get a text alert asking me to reply with a picture of the receipt. 

Once I take a picture and send it back, this file gets attached to the expense in the Rho platform. If I need to add additional details like attendees, the budget the expense should ladder to, or other attendees, I can, in seconds, using the Rho Mobile App. 

That’s how easy it is. 

Getting reimbursed

The few times I’ve had to use my personal credit card expenses, it took just a few seconds to file a reimbursement claim using the Rho Mobile App. Within a few business days (sometimes the next day!), I’d get reimbursed. 

What about the finance team’s experience? 

We’ve talked about the experience of an end-user (me) using SAP Concur and how that compares with Rho. So we thought we’d share a few anecdotes from finance teams using Rho. 

Accounting 

The ease with which end-users upload receipts and process expenses with Rho translates to faster month-end close. The real-time card transaction data feed paired with Rho’s accounting integrations means customers can transform credit card reconciliation from a post-close process into a pre-close checklist item

Here is the CFO of Native Strategies on his previous experience with SAP Concur: 

“I’ve used Concur for years and hated it,” Majors said. “The back-end made it harder for my finance teams to do their job – and the integration into the ERP was a nightmare. While Expensify addressed some of these problems, they are also quite expensive.” 

Managing expenses 

With Rho, expenses are easier for end-users to submit, making it more likely that expenses will be submitted promptly so the finance team can complete the month-end close faster. With notifications, finance teams don’t have to worry about chasing receipts. 

As Echelon’s VP Controller said: 

“Our sales team loves Rho,” said Carlson. “We can easily issue physical cards to them. When they get done with client dinners or check out of hotels, they simply take a picture of the receipt and either upload it through the Rho App or respond to text alerts. Plus, we can use virtual Rho Cards to segment our advertising spend across our different global regions.”

Controlling spend

With Rho’s scalable spend controls, budget feature, and card limits, finance teams are better equipped to prevent out-of-policy spend before it happens. 

As Innomark Controller Nathan Goodwin puts it:

“Rho’s budgeting tools give us the real-time ability to monitor our spend levels by department or project without having to pull lengthy reports,” Goodwin said. “The previous systems with AmEx and Concur were clunky and made it difficult just to understand our spend patterns.”

Wrap-up: Save time managing expenses with Rho today!

While Rho offers several integrated capabilities, many businesses start by first leveraging Rho as their expense management platform. 

Rho has helped numerous businesses save thousands of hours and platform fees by migrating from Concur. 

Interested in learning more about how Rho’s expense management solution platform can save you significant time and money every month?

See how Rho compares to SAP Concur, Brex, Ramp, Airbase, and more spend management platforms by getting in touch today!

Competitive data was collected as of November 14, 2023, and is subject to change or update.

Rho is a fintech company, not a bank or an FDIC-insured depository institution. Checking account and card services provided by Webster Bank N.A., member FDIC. Savings account services provided by American Deposit Management Co. and its partner banks. International and foreign currency payments services are provided by Wise US Inc. FDIC deposit insurance coverage is available only to protect you against the failure of an FDIC-insured bank that holds your deposits and subject to FDIC limitations and requirements. It does not protect you against the failure of Rho or other third party. Products and services offered through the Rho platform are subject to approval.

The Rho Corporate Cards are issued by Webster Bank N.A., member FDIC pursuant to a license from Mastercard, subject to approval.

1Up to 2% cashback; terms and conditions apply. See eligibility and complete Rho Cashback Rewards Program terms and conditions here.

Justin Wolz
January 29, 2025

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Rho is a fintech company, not a bank or an FDIC-insured depository institution. Checking account and card services provided by Webster Bank N.A., member FDIC. Savings account services provided by American Deposit Management Co. and its partner banks. International and foreign currency payments services are provided by Wise US Inc. FDIC deposit insurance coverage is available only to protect you against the failure of an FDIC-insured bank that holds your deposits and subject to FDIC limitations and requirements. It does not protect you against the failure of Rho or other third party.
The Rho Corporate Card is issued by Webster Bank N.A., member FDIC pursuant to a license from Mastercard.
Investment management and advisory services provided by RBB Treasury LLC dba Rho Treasury, an SEC-registered investment adviser and subsidiary of Rho. RBB Treasury LLC facilitates investments in securities: investments are not deposits and are not FDIC-insured. Investments are not bank guaranteed, and may lose value. Investment products involve risk, including the possible loss of the principal invested, and past performance does not future results. Registration with the SEC does not imply a certain level of skill or training. Treasury and custodial services provided through Apex Clearing Corp. ("Apex") and Interactive Brokers LLC ("Interactive"), registered broker dealers and members FINRA/SIPC. Interactive rates may vary from Apex rate shown above. For additional information about investment management and advisory services provided by Rho Treasury, please refer to Rho Treasury’s ADV-2A Wrap Fee Brochure.
             
This material presented is for informational purposes only and should not be construed as legal, tax, accounting or investment advice. Under no circumstances should any of this material be used for or considered as an offer to sell or a solicitation of any offer to buy an interest in any securities. Any analysis or discussion of financial planning matters, investments, sectors or the market generally are based on current information, including from public sources, that we consider reliable, but we do not represent that any research or the information provided is accurate or complete, and it should not be relied on as such. Our views and opinions are current at the time of publication and are subject to change. You should consult with your attorney or relevant professional advisor for advice particular to your personal or business situation.
                  
Rho Treasury is not insured by the FDIC. Rho Treasury are not deposits or other obligations of Webster Bank N.A., or American Deposit Management Co.’s partner banks, and are not guaranteed by Webster Bank N.A., or American Deposit Management Co.’s partner banks. Rho Treasury products are subject to investment risks, including possible loss of the principal invested.
*This reflects the gross yield based on 90-day Treasury Bill rates as of [DATE]. The advertised yield does not include the annual fee, which ranges from 0.15% for deposits of $20M or more to 0.6% (the maximum annual fee) for deposits under $2M. Individual results may vary depending on the actual investment date and investment products selected. Past performance is not a guarantee of future performance results. The yield is variable and fluctuates without prior notice. The rate shown is before fees. Fees and costs may reduce the actual returns received. The amount of Treasury Bills available at a particular yield will depend upon the sellers’ offer size; any remaining cash balance after the purchase may not earn the same yield.
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Rho is a fintech company, not a bank. Checking and card services provided by Webster Bank, N.A., member FDIC; savings account services provided by American Deposit Management Co. and its partner banks.