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Rho Bill Pay Inbox Overview

June 5, 2025

The Rho BillPay Inbox gives customers a singular, central place to forward invoices to and automatically process them.

How does it work?

Every organization is assigned an email address. Users can forward email invoices to the inbox, andupon receipt, OCR (optical character recognition) technology scans the invoice and pulls key data points needed to create a draft bill in Rho, such as the amount, vendor, invoice number, and due dates.

The draft bill will then appear in your Rho Dashboard for you to take action upon, just like a manually created bill.

Please note: non-invoice files will not be created as bills in the Rho platform. Please see below the file support for the AP inbox.

Files that are supported by Rho AP Inbox

Files type support:

  • Supported: JPG, JPEG, PNG, HEIC, or PDFs

  • NOT supported: CSV, XLS, etc.

File size support:

  • <50MB per file

  • An Invoice can have multiple pages but OCR processing results for multi-page invoices can be less accurate

File information:

  • There is no limit on the number of attachments you can include in a single email.

  • Supported: Invoice files (specifically files with an amount, invoice or reference # and dates for payment)

  • Not supported: W-9 documents (see how vendors can share W-9s with Rho), Payment instruction files, Statements, etc

Some key benefits:

  • Streamlines the bill creation process by centralizing it to one place to send documents

  • Improves accuracy, by reducing, or oftentimes entirely eliminating, manual entry

  • Allows for team visibility by allowing you to CC team members

  • Creates draft vendors in the dashboard, minimizing manual entry time

How do I set it up?

An inbox is automatically created once the business becomes verified. Users are given a default email address, which they can edit by navigating to the Settings tab>Configuration>BillPay Setup.

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By default, all addresses from the business's email domain (ex, if the account owner's email is smith@smithcompany.com, all @smithcompany.com emails would be accepted). Additionally, all email addresses associated with active users on your business will be allowed to forward emails. You can also indicate external emails that are allowed to forward emails to the Rho Bill Pay inbox.

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