If you have enabled Expenses in Rho, you can set up rules that will automatically process all Rho Card transactions and reimbursements submitted to Rho. Note that more than one rule can be applied to a single charge, if it falls under its parameters.

You can also configure separate policies for Expenses and Reimbursements.

To help set up these rules, you can take advantage of Suggested Rules in the platform. Admins can access these rules in the Policies tab in Rho Expenses.

These can serve as a starting point, and can be edited and adapted to meet your company’s needs. For example, you can use the first suggested rule to require receipts and reasons for all transactions over $25 instead of $10 by clicking the + button and adjusting the condition and rule name to $25.

Learn more about the Rho Rules Builder here.

Savings Account interest disbursements occur on the 5th business day of each month.

Interest is calculated based on the average monthly balance (calendar month). Each day's ending balance is what is used to calculate that average monthly balance. Interest will accrue daily and will be posted to your account on a monthly basis based on a 30/365 day convention. The minimum average monthly balance in your Savings Account required to earn interest is $25,000.00.

Savings Account statements will be released by the end of the 5th business day of each month.

If you would like to view your statements, you can follow this article.

If you are expecting a deposit or withdrawal transaction that is not displayed on the Rho Dashboard or the applicable Account page, you can check here when you can expect it to land.

If the awaited time has passed, you should contact a Rho Client Services Representative. When contacting Rho, please provide the following transaction details:

• The amount of the transaction in USD.
• The date and time when the transaction was initiated.
• The transaction type (for example, ACH, Check Deposit, Domestic or International Wire, Linked Account Transfer)
• The sender and recipient's name
• Was this a prescheduled or real-time transaction?
• Was this a one-time or recurring transaction?
• Transaction trace number

Countries you can send a Global FX Transfer to with Rho

Rho partners with banks to offer businesses the ability to make transactions worldwide in over 200 countries and territories. Rho is able to accept most transactions and offers global banking for recipients in all countries that are permitted by U.S. law and are not otherwise prohibited or ineligible.

As a U.S. company, Rho and its affiliates must comply with U.S. law, including trade sanctions administered and enforced by the Office of Foreign Assets Control (OFAC). For example, OFAC prohibits and restricts transactions with certain countries.

Rho is committed to remaining compliant with its affiliates and applicable regulations. Please see our full list of RESTRICTED regions/countries here.

Currencies supported by Rho

From the Organizational Settings page, you can view the account information, such as company and business details and manage your linked bank accounts and payment settings. From the Rho application, click on your Business Name in the upper left corner of your screen and select Organizational Settings

The Administration page consists of the following sections:

• Company Details
  Lists the contact information and mailing address for your account. To edit this information please contact Rho support.
• Business Banker
  Lists the contact information for the Rho banker assigned to your account.
• Credit Agreement
  Lists the Rho credit information for your account. To adjust your credit agreement, please contact Rho Business Banker.
• Linked Accounts
  Lists the external business and bank accounts that are linked to your Rho account. All external accounts are linked using Plaid. For information about linking an external account to your Rho account, see How can I link a business account to my Rho account?
• Payment Settings
  Lists the transfer threshold amount, the number of approvers required for transfers that exceed the threshold, and the designated approvers for your company. For information about editing your payment settings, see How can I require approval for specific transactions?
• Account Controls
  Allow you to close your Rho account. Please contact Rho support before closing the account.

Note: You can click the headings on the side of the page (highlighted in green in the screenshot above) to access that section of the Admin page.

The Rho Banking tab displays all recent transactions from your Rho accounts.

• Pending Transactions: List the deposits or withdrawals from the account(s) that have not been cleared or approved.
• Recent Transactions: Lists the deposits or withdrawals from the account(s) that have either been cleared or cancelled.

Clicking a transaction, opens the Transaction Details window.

Transaction table columns

The tables can display the following columns:

• Date
  The calendar date when the transaction was posted to the Rho Business Account.
• Sender
  The organization or account that is the source/payer for the transaction.
• Recipient
  The organization or account that is the destination/vendor for the transaction.
• Type
  The type of transaction that took place:
  ACH-US - A domestic transaction via ACH.
  CHECK - A physical check transaction generated by Rho
  EXTERNAL - An external, non RDC transaction to your Rho account.
  INTERNAL - An internal transaction from one Rho account to another.
  RDC - A remote deposit check capture transaction.
  WIRE-DOM - A domestic wire transaction..
  WIRE-INT - An international wire (SWIFT) and foreign exchange transaction.
• User
  The Rho user or automated function that initiated the transaction.
• Budget
  The budget assigned to the transaction.
• Status
  The status of the transaction:
  A - Awaiting Approval
  C - Cancelled Transaction
  P - Pending Transaction
  Q - Queued Transaction
  S - Settled Transaction
• Amount
  The amount of money deposited or withdrawn from the account.

Accessing the Transactions pages

From the account tables, you can click the View All button to open the applicable Transactions page.

The page displays up to 20 transactions in tabular format. The displayed columns are the same as the tables on the Dashboard or Accounts page.

To view additional transactions, scroll to the bottom of the page where you can navigate to additional pages.

Related Topics

• Transaction Details
• What do I do if a transaction is not displayed?

When scheduling one-time or recurring payments, it's important to note that once scheduled payments reach their due date, they are sent out at approximately 4am EST that day. We release scheduled payments early to ensure that all scheduled domestic wires and ACHs meet the same-day cut-off time, and are settled by that evening.

This means you cannot schedule a payment on the same day you plan to release it. (For example, if you are scheduling a payment on January 2nd to be released on January 2nd the payment will not go out). If you do accidentally schedule a payment on the same day it needs to go out, it will not be released, nor will it default to the next business day automatically. Instead, that payment will be struck as overdue in your Scheduled Payments Tab.

To send a payment in real-time you will need to select the black and green Make A Payment button in your banking tab. On the transaction details page of that payment, be sure to select the "Send Now" option (vs Send Later).

This also means that any scheduled payments that need approval, must be approved prior to 4am EST on their due date, or the payment will not be released.

For scheduled payments that are from Accounts Payable Bills only:

Please make sure the Payment Date is set as a business day (Monday-Friday). Any payment dates set for weekend days (Saturday or Sunday) will not be sent, and be reflected as "overdue" in your Payments Tab.

The Team Cards page displays a list of all active, inactive, and cancelled Rho Cards that have been issued for any member of your organization. This page can only be viewed by users with an Admin or Bookkeeper role.

The Team Cards page features a customizable table that can be altered to display specific values or card information categories.

To view the details of a specific Rho Card, select the card in the table to open it in the Card Details page. For more information about the Card Details page, see Understanding the Card Details page.

Table Actions

Filter

Click the Filter icon to display the values you can filter for. Click your desired value and enter the relevant type or name you would like to view.

View

Click the View icon to display options for customizing the viewable table columns. Light green values such as Status and Card Nickname denote mandatory displayed values, while all others are optional. Click on a value to select or deselect it from your table view.

Search

To search for a specific card name, click the Search field  and enter the desired search term.

Note: By default, when a Rho Card is created, the Card Name is the first and last name of the user who is assigned the card.

Bulk Select

Bulk select cards by clicking the box on the far left of your desired card line. Once cards are selected, click the Add Cards To a Budget button in the left corner to assign them to a specific budget.

My Cards tab

On the My Cards tab, the following details are viewable, either from the table or from Card Details:

• Card Name: The name of the card. By default, the card name is your user name. To change the card name, see Can I change the name on my Rho Card?
• Last 4: The last four digits of the card.
• Status: The current status of the card (Active, Inactive, or Cancelled).
• Budget: The budget assigned to the Rho Card. To change the budget assigned to the card, see How can I assign or change a budget for a Rho Card.
• Spend Account: The checking account assigned to the card. All transactions using the card are paired with this account. Currently, cards can only pair with funds from the Rho Primary Checking account for your organization only.
• Card Type: Lists whether the Rho Card is a physical card or a virtual card.
• Spend Limit: The maximum amount of money that can be spent using the Rho Card, if specified.
• Period Spend: The amount of money spent using the Rho Card during the current period.

To see details for a specific transaction, click on the transaction in the Banking Tab. The Transaction Details window will open on the right side of your screen, allowing you to view details about the transactions, add notes and receipts, and split transactions.

The Transaction heading lists the amount of money involved in the transaction as well as the non-Rho account that sent or received the money. Additionally, the following details are provided when applicable:

Transaction Details

• Attachment: Allows you to view or add an attachment to your transaction. For more information about adding an invoice, see How do I add an invoice or receipt to a transaction?
• Status: The status of the transaction will display one of the following:
  • Awaiting Approval
  • Cancelled Transaction
  • Pending Transaction
  • Queued Transaction
  • Settled Transaction
• Additionally, the status history for the transaction is displayed, which lists the transaction statuses and the associated transaction dates.
• Created: The date when the transaction was first posted to the Rho Account.
• Closed On: The date when the transaction was settled.
• Account Number: Displays the last four digits of the account number for WIRE-DOM and ACH-US transactions. Click to reveal the entire account number.
• Routing Number: Displays the last four digits of the bank routing number for WIRE-DOM and ACH-US transactions. Click to reveal the entire account number.
• Type:The type of transaction that took place:
  • ACH-US - A domestic transaction via ACH.
  • CHECK - A physical check transaction generated by Rho
  • EXTERNAL - An external, non RDC transaction to your Rho account.
  • INTERNAL - An internal transaction from one Rho account to another.
  • RDC - A remote deposit check capture transaction.
  • WIRE-DOM - A domestic wire transaction.
  • WIRE-INT - An international wire (SWIFT) and foreign exchange transaction.

• Transaction ID: The ID assigned to the transaction.

Rho Attributes

• Budget: The budget assigned to the transaction. Users with admin privileges can add/update the assigned budget by clicking the drop-down list and selecting the desired budget.
• Label: The label assigned to the transaction. Users with admin privileges can add/update label(s) to the transaction by clicking the Add Label button and selecting the desired labels.
• Note: View or edit the note associated with the transaction.
• Memo: View any memo associated with the transaction.

Download Transaction Details

Click the Download button to download a PDF file containing the transaction details that you can print. Rho downloads the PDF file to the downloads folder for the browser.

Related Topics

• How do I add an invoice or receipt to a transaction
• How do I split a transaction between multiple budgets?

Understand what each permission enables, using this glossary.

These permissions can be customized for user groups, except for Account Owner or Administrator user groups.  

Credit

The Credit section refers to all permissions associated with Credit settings.

Cards

Personal card management

The personal card management section refers to the handling of own cards and card transactions — in other words, only the cards that are under the user's name. Within this section, the user can perform the following actions depending on the permissions granted.

Team card management

Team card management refers to a set of permissions where the user can see and manage other team member's cards. Enabling these permissions is targeted for users who are in charge of creating and managing cards across an organization, similar to an Account Owner or Administrator.

Banking

Personal banking management

The personal banking section refers to banking transfers associated with one specific user. Under this tab, allow individual users to view their banking transfers and manage attached files and notes associated with each. Note that this level of permissions does not give the user visibility into the organization's full list of transactions.

Team banking management

This section refers to banking transfers associated with your organization. Under this tab, enable users to view all of the banking transfers and manage attached files and notes associated with each. Note that this level of permissions gives users visibility into your organization's full list of transfers.

Transfers and Accounts

This section refers to banking transfers associated with your organization. Under this tab, enable users to create and manage transfers, as well as the bank accounts. Note that this level of permissions gives users full access into your organization's bank accounts and transfers.

Expense management

The expense management section refers to all permissions associated with the Expense Management product.

Rho Treasury

The Rho Treasury section refers to all permissions associated with the Rho Treasury product.

Vendors

The vendors section refers to all permissions associated with creating and managing vendors across your organization.

Budgets

The budgets section refers to all permissions associated with creating and managing budgets. The section is divided into personal budget management and team budget management, with the latter having a wider range of permissions.

Personal budget overview

Team budget overview‍

Budget management

Accounts Payable

The Accounts Payable section refers to all permissions associated with viewing and managing the AP product.

Security

The Security section refers to all permissions associated with managing visibility and security across your organization.

Rho’s expense management tool enables all members of your organization to track spend, get approvals when needed, and review unexpected or out-of-policy spend.

When Expenses are enabled (by an Account Owner or Admin), all Rho card transactions will automatically flow through the Expenses Tab.

The views for Expenses will vary by user group.

How to enable Expenses

To enable expenses for your organization, go to the Settings tab. Once you enable this feature, all members of your organization will now see the Expenses tab in the navigation menu.

Company Expenses tab

The Company tab in Expenses shows:

• Account Owners and Admins all Rho Card spend across the whole organization.
• Budget Owners all Rho Card spend in their budget(s)

In this tab, you can search for specific transactions, or filter by Users, Status, Budgets, and more to review spend. You can also sync to your accounting software.

Personal Expenses tab

In the Personal Expenses tab, all Rho users can see their own expenses and review the status of each transaction.

Policies tab

The Policies tab is where your company policy documents are stored, and where you can set up spending rules that determine how transactions flow through the expenses experience.

You can also configure separate policies for Expenses and Reimbursements.

Account Owners and Admins can add their expense policy document(s) in the Employee Handbook field below:

Account Owners and Admins can also set up new rules and edit existing rules in this tab.

By utilizing the Reimbursement widget, users can decide whether their policies apply just to expenses, or reimbursements as well.

For more information about Rho’s expense features, please see our Expenses Collection.

This page lists all of the spending, credit, and transaction details about the selected Rho Card and is displayed when you select a specific Rho Card from one of the Team Cards pages.

Edit Card Settings

To edit the settings for the card, including the card name and assigned budget, click the Actions button and select Card Settings from the drop-down list. The Card Settings page is displayed. For more information about Card Settings, see Updating your Card Settings.

Unlock, Lock or Cancel a Card

From the Card Details page you can activate or deactivate your Rho Card using the Unlock/Lock Card feature.

• To activate a Rho Card that is currently inactive, click the Actions button and select Unlock Card. Finally, click Yes, Unlock Card on the confirmation window. The Rho Card is now listed as Active/Unlocked and can be used for transactions.
• To deactivate a Rho Card that is currently active, click the Actions button and select Lock Card. This will place a temporary freeze on the card for 24 hours. Finally, click Yes, Lock Card on the confirmation window. The Rho Card is now listed as Inactive/Locked, and can no longer be used for transactions.
• To cancel (or delete) your Rho Card, click the Actions button and select Cancel Card. Finally, click Yes, Cancel Card on the confirmation window. The Rho Card is deleted from your Card page, and can no longer be used for transactions. Note: The Rho Card cannot be restored after you have canceled it.

View Expanded Card Details

Click the See Card Details button on the grey virtual card to see the expanded Card Details view.

• Cardholder Name: The name is associated with the Rho Card.
• Billing Address: The address and zip code to enter on your card purchases.
• Budget: The budget, if any, assigned to the Rho Card.
• Restrictions/ Permitted Spend Categories: Any spending category restrictions, if any, assigned to the Rho Card. Click to view the categories.
• Card Type: Whether the Rho Card is a physical card or a virtual card.
• CVV (only for virtual cards): The card verification value (CVV) for your Rho Card.
• Expiration Date (only for virtual cards): The date when the Rho Card is scheduled to expire.
• Card Number (full number only for virtual cards): The full Rho Card number that is entered for all transactions.

Card Spend

A timeline graph that displays transaction history for your Rho Card. Move your cursor along the graph to view the details of your Rho Card on a specific day.

Transactions

The Card Details page includes a table that displays the most recent transactions for your Rho Card. To view all transactions for the table, click the View All button.

Bulk payments is a new payment workflow that allows you to bulk draft, review, schedule, and send payments by importing a Rho CSV template into the Rho platform.

Payment types supported by the workflow:

• Checks
• ACH
• Wires (Domestic accounts only)
• Single-use virtual Rho cards securely shared via email

Each line-item in the CSV will create one payment, there is no merging of multiple payment line items into one payment.

What are requirements for using bulk payments?

• Vendors must be added into the system prior to using the experience
• Admins, Account Owners and Bookkeepers can view bulk payments, meaning they can import a CSV and make edits to payment drafts. By default, Bookkeepers cannot execute payments from the “Bulk Payments” workflow.

What does it mean to send a Single-Use card payment?

• When “Single-Use Card” is selected as a payment method, the card will be created when the payment is created from bulk payments and the email sent with card details based on the “Created/Due” date indicated in the payment line item. The card will be nicknamed <Vendor> AP Card: <Invoice Number>

What will the card details look like to the vendor ?

You will see the payment creator, organization who sent, and Invoice Number as well as the card details needed to authorize payment

What do the statuses mean?

What are the things I need to review in the table?

Vendor Missing

1. Vendor was not found in Rho -> if you see the vendor name in yellow, this means we were not able to match the vendor you indicated in the csv with a vendor in Rho.

2. To resolve, click the dropdown to search to see if the vendor is in Rho and select.

3. If not, head to Vendors > Add New Vendor to add Vendor into Rho.

Destination Error

1. If you see a destination error, this means we do not have the payment information for this vendor for the method you have indicated in the CSV.

2. To resolve, click on the method/source column to see which methods are available with this Vendor.

3. If the option you wish to pay is not present, you must return to the vendor profile to add the desired method account details.

All Rho Cards can be set up with custom controls to prevent fraudulent, out-of-policy, or unexpected spending before it happens.

Here are the controls you can set up for both physical and virtual Rho Cards:

Set monthly spending limits

When you create a new Rho Card, you have the option to set a monthly spending limit. That means that any transaction that would exceed the monthly limit will be declined. Monthly card limits reset on the 1st of each month. The card limit can be changed in your Card Settings (here’s how).

Note: If you have a user limit, your card limit cannot exceed that amount. User limits are set by Admins and Account Owners. Learn more about user limits here.

Merchant-level controls

• Merchant-specific controls: You can limit a card’s acceptance to a group of up to 20 distinct merchants. This means the card will only be accepted at those merchants, and transactions at merchants not on that list will be declined.
• Merchant category controls: You can limit a card's acceptance to specific merchant categories (ex. Advertising Services, Airlines, Grocery Stores), which are set by Mastercard, the network partner for Rho Cards.

You can also set merchant-level controls at the company level. See more here.

International Spend

By default, all Rho Cards have international spending disabled, meaning the card will be declined for all transactions outside of the US. This can be toggled on and off at any time.

Advanced Card Controls

Additional controls are available for virtual Rho Cards, which function the same way as physical cards, but can be issued and used in minutes online or via your digital wallet.

Fixed spending limits

To set a one-time limit for a virtual Rho Card, select Fixed in the Card Limit Type field. This means that the card can only be used up to a certain dollar amount. Note: the limit can’t be changed once the card is created.

Single-use spending limits

To set a one-time usage limit for a virtual Rho Card, select Single-Use. Note: the limit can’t be changed once the card is created.

Card Usage Dates

You can set up custom active dates for your card, meaning that it can only be used between specified days. Note: By default, all Rho cards expire 3 years from issue date.

Custom billing address

Billing addresses for Rho Cards are by default set to your organization’s billing address. However, you can set a different billing address for each Rho Card.

For the majority of cases, using your organization’s billing address on file won’t cause any issues.

However, with some merchants, card transactions may be declined when the shipping address doesn’t match the billing address. To avoid these declines, you can add a different billing address to your card.

To learn how to edit your card controls, read on here.

The Rho application allows you to create budgets to help you manage your organization’s expenses.

For example, let’s say you wanted to set a budget of $100,000 for Advertising expenditures. In Rho, you can create a budget called Advertising and specify the Budget Amount as $100,000.

Once the budget is created, you can ensure that every time you spend money on Advertising that it is taken out of the appropriate budget. Then from the Budget Reporting page, you can view all of the Advertising expenditures for the month, quarter, and fiscal year.

Once a budget is created you can:

• Assign a Rho Card to a budget, so that all transactions using that card are assigned to the budget.
• Associate existing transactions to a budget to ensure correct management of your finances.
• Specify the appropriate budget to a financial transfer.

Additionally, you can assign specific users to a specific budget.

Which team members can see these budgets?

Any employee you add. To add a team member to a Budget in order to give them the ability to tag their transactions to that Budget you can follow these easy steps!

The amount of cash in my Rho account changes. Do these budgets need to be fully funded?

No. Creating department budgets is just like creating a spending limit. For example, you can set a spending limit of $25,000 for a budget. That amount will be the limit whether the account has a $10,000 balance or a $100,000 balance. However, unlike a card limit, you can go over a Budget limit, as noted earlier these are soft limits, just for tracking, not meant to inhibit spending.

The Reporting Tab

In this tab, you can see:

• Total Spending
• Total Budget amounts
• Pending Costs
• Pending Debits
• A bar or line graph showing recent activity:

The All Tab

• Active budgets are displayed in tabular format.
• Click Archived to view any budgets that have been archived.
• Additionally, you can create a new budget by clicking the New Budgets button. For more information, see Create a New Budget.

The table provides the following information about your budgets:

• Budget Color Label
  Displays the assigned color for the budget, used for identification in graphs.
• Budget Name
  The name of the budget.
• Number of Users
  The number of users in your organization associated with the budget.
• Budget
  The amount of money budgeted for the account.
• Period Spending
  The total amount of all expenditures for the specified time period assigned to this budget.
• Reset Cadence
  The time period when the budget is reset. For example, if the Reset Cadence for your $10,000 Advertising budget is monthly, then on the first of the next month the Remaining Budget returns to $10,000, regardless of the current monthly expenditures.
• Remaining Budget
  The percentage of the budget that remains to be spent for the specified time period.

To view the specific activity of a Budget, simple click on the Budget Name from the list shown above.

The Budget Details Page

Here you can view:

• Total Spending
• Total Budget
• Reset Cadence
• Wheel of Spend
• Graph of Spend
• You can filter all of the above by a specific date range or Day, Week, Month. Quarter, Year.
• Recent Transactions Tagged to that Budget
• The Actions Button on the upper right hand side allows you to:
  • Manage Users (add/delete users from a Budget)
  • Access the Budget's Settings (Name, Amount, Cadence)
  • Archive or Close the Budget

What happens when I write a check through Rho?

When you cut a check through Rho, funds are set aside immediately after you send the payments in the banking account. We do this to ensure that there are sufficient funds every time a check is cashed. Funds do not leave your checking account until Rho receives notice that the check has been cashed by the recipient.

What happens to checks that don’t clear the bank?

Checks that do not clear the recipient bank will eventually be voided after 90 calendar days.

Does Rho remove or cancel the checks that are outstanding after a certain amount of time?

Any check that has not been cashed in 90 calendar days will be voided automatically.

Can I see a list of checks that haven’t cleared yet?

You can see checks that have not cleared by going to the all activity page on the banking dashboard and filtering status of transaction to “Pending”. Any checks in pending have not been cashed.

If the address we have on the check is no good, where does the check get returned?

The check gets returned back to your business address that we have on file.

Check flow when a check is successfully cashed

Check flow when your vendor does not cash your check

What is OCR technology?

OCR stands for Optical Character Recognition and is a technology used to scan files such as documents or images. This technology is commonly used in the financial services industry as it eliminates the need for manual data collection by scanning documents like receipts and invoices.

How does it work in Rho?

Rho uses OCR vendors to parse invoices received in our AP Inbox. This technology allows you to forward invoices to a designated email address, where they will scan and parse the files and automatically upload them for editing in your Rho Accounts Payable dashboard.

How does the Confidence Score work?

The OCR confidence score can be seen on the AP bills table in the form of a Green, Yellow, or Red accuracy indicator. These scores flag invoices that likely require additional review or information. You can edit these draft invoices just like any other invoice in your Rho dashboard.

The thresholds we use are as follows:

• ≥ 80% = high
• ≥ 50% = medium
• ≤ 50% = low

Example: A confidence score of 75% would be flagged as yellow in the indicator.

NOTE: If a user replies in a thread to the original email sent to the AP inbox and image files invoices are in the email body, duplicate invoices can be created. These invoices will be auto-flagged as duplicates in the platform.

See below for a video overview of the Accounting Dashboard:

In the Accounting Dashboard, you can:

• Review sync status of all transactions across Banking, Cards, Accounts Payable, and Reimbursements
• Filter specific transactions by sync status or missing attributes
• Review sync errors
• Search for specific transactions

What are Mastercard Easy Savings?

As part of the Mastercard World Elite Business program, Rho customers earn cash-back at participating merchants through Mastercard Easy Savings. This is on top of Rho’s cashback rewards.

Through Mastercard Easy Savings, you'll automatically receive cash-back on qualifying advertising, technology, travel and entertainment purchases. Participating merchants include Avis, Budget, Dropbox, Squarespace, and Snapchat. You’ll also earn 4% back at more than 20,000 restaurants across the country such as Chop’t and hotels including Days Inn and Holiday Inn. Cash-back rates range from 1% to 25%.

There is no annual limit on Easy Savings rebates though some limits may apply at individual merchants' discretion.

How will the cash-back appear in my account?

Cash-back will be credited to your account by Mastercard 1-5 business days after your purchase settles, from ‘MasterCard Load’ (see example below). For monthly term card account-holders, Easy Savings rewards will appear in your credit account. For daily term card account-holders, rewards will be credited to your card balance.

To see the latest cashback offers, please visit Mastercard Easy Savings.

Rho allows you to effortlessly move money from any linked external account right into your Rho checking account. You can choose between an instant transfer or schedule one for a later time, as well as set the transfers to be recurring transactions. Rho processes these transactions as ACH transfers, keeping your financial activities swift and seamless.

Settlement Time: Linked Account transfers can take 3-5 business days to settle.

For more information about linking an external account, see How to connect to an external bank account.

To transfer funds, click the Banking icon from the Rho toolbar, then select the desired account on the left side of the page. Click the Move Funds button in the upper-right corner of the screen, choose the Deposit option, and click on Use Linked Accounts.

Specify the deposit information, and then click Continue.

How much would you like to transfer?

Enter the amount of money to be transferred from the linked account to your Rho account in US Dollars.

Transfer From

Click the drop-down list to select the linked account that the money is transferred from.

Transfer To

Click the drop-down list to select the Rho account that the money will be deposited into.

How often?

By default, the money is scheduled to be transferred only once (One Time Only). To specify a recurring transfer, click the drop-down list and select the desired frequency:

- One Time Only (default)

- Every day

- Every week

- Every month

- Every year

When should it go through?

By default, the money is scheduled to be transferred immediately (Now). To specify a later date, click Later and then specify the desired date.

All immediate transfers are displayed on the Banking tab in the transactions table, and all scheduled transfers will be displayed under the Scheduled Transfers tab in Banking.

Note: If you schedule a recurring transfer using the How often? field, Rho bases the transfer on the date specified in the When should it go through? field. For example, if you schedule a monthly transfer (Every Month) with a scheduled date of 01/01/2024, then the first recurring transfer will occur on 02/01/2024.

Confirm Transfer Details
A confirmation page displays, click Confirm Transfer if the information is correct.

Note: If you have multiple checking accounts under one Business, you will not be able to directly link a "sub-account" to an external account. All external accounts are linked to the Rho account as a whole (subs included). However, when going to "deposit funds" in your Banking tab using our linked account feature, you can choose which sub-account to send funds to, and from which linked external account the funds will originate.

With your Rho cards, you will earn cashback on all eligible purchases, depending on your terms.

For our Rho card with daily terms, cashback will be posted in one lump sum, typically on the 6th business day of the month, for card spend during the preceding month. For example, cashback you earn in June will typically be credited in one payment in the first week of July. All cashback payments will be credited to your Rho Rewards checking account. Additionally, for accounts on our daily term card program, there is no minimum spend needed to accrue cashback.

Accrued rewards for our extended card programs are automatically deposited into your Rewards Account, typically 6 business days following full repayment of the statement balance.

At this time, the Cashback Rewards Program will limit your eligibility to receive cashback rewards from the following merchants and merchant categories:

1. Walmart Inc., and its affiliates and subsidiaries;
2. Merchants that offer “Utilities” as a product or service and are designated as such based upon Mastercard’s Merchant Category Codes (“Mastercard MCC Codes”);
3. Merchants that offer money transfer services, digital payments and/or quasi-cash and are designated as such based upon MasterCard MCC Codes; and
4. Transactions conducted or authorized in non-U.S. jurisdictions

As part of the Mastercard World Elite Business program, Rho customers also earn cashback at participating merchants through Mastercard Easy Savings. To learn more see our Mastercard Easy Savings help article.

The Rho Card gives businesses the ability to maximize Cashback Rewards, while maintaining total control over daily card spend.

Advantages of the Card program include:

• Unlimited virtual & physical cards with total control
  • Custom limits
  • Lock/unlock/cancel instantly from anywhere
• Built-in expense management features, including auto-approval routing, receipt capture, and custom spending limits
• Automated transaction coding and budgeting
• The Rho App, which you and your employees can use to track spend in real-time

Important: As part of Rho’s Card Program, your company receives a daily credit limit. The limit is determined based on a combination of your available checking balance as well as risk factors that vary by client. As your available checking balance varies over time, this limit is not a static limit over time. Learn more about the Rho checking account here.

Keep reading to learn more about how the Card program works.

Getting started

To begin using your Card, please take the following steps:

1. Fund your account (follow these steps to fund your account). Your daily limit is based on a combination of your available checking balance and various risk factors. As such, do ensure that you have sufficient available checking balance to support your company’s intended spend.
2. If you intend to spend over $100,000 daily using your card, please contact our team via chat or email at clientservice@rho.co.
3. Create Rho cards to start spending.

Viewing Card Transactions

The Rho Cards Tab holds all itemized card activity. Your credit repayment transfers made from your Rho checking account can be seen in the Banking Tab.

Payments

Payments are automatically debited from your Rho checking account just after midnight EST for that day’s activity. Daily auto-repayment amounts are for the total amount of settled charges from the prior day

For example: Monday's charge period begins at 12:01 am EST Monday morning and lasts until midnight Monday night. The repayment for Monday's charges follows. Then Tuesday's charge period begins at 12:01 am EST on Tuesday.

Credit Dashboard

After navigating to the Cards Tab, your Overview page displays the most recent activity of all of your Rho Cards including your credit balance dashboard.

Current Balance The sum of settled card transactions, minus repayments made.

Pending Charges A total sum of the charges that have been initiated but not yet settled (approved or denied) by the merchant, regardless of the day in which they were initiated. NOTE: Pending Charges are subtracted from your available credit. The sum of pending charges will carry over to your following spend period until the time the charges are settled by the merchant. Once the charges settle the funds will be accounted for in your Current Balance.

Statements

Accounts on our card program receive monthly summary card statements on the 1st of each month, in tandem with Checking Account Statements. For more information, see Viewing Statements.

Rho Card charges can also be downloaded to CSVs in addition to Rho Card statements that will populate in your Rho Documents Tab.

Is Treasury a bank account?

No, Treasury is not a bank account. With Treasury, you can invest your business’s idle cash in government-backed treasury bills.

Where is my money custodied with Treasury?

Your funds are custodied in your company’s name at our broker-dealer partner, Apex Clearing Corp.(post-July 2024), or Interactive Brokers LLC (pre-July 2024).

Are my assets pooled with other clients’? Do you invest in ETFs or Money Market funds?

No. Securities are held directly in your business’s name​ in your Treasury account and are not pooled with those of other clients (e.g., in ETFs or Money Market Funds). With Treasury, you know exactly what assets you own, and how much you own of each type.

Who has rights to move funds from my Treasury account?

Funds can only be transferred to and from your Rho Checking account by individuals to whom you have authorized access.

What protection do I have on my Treasury assets?

Securities Investor Protection Corporation (SIPC) insurance protects against the loss of cash and securities (e.g., stocks and bonds) held at a SIPC-member brokerage firm, such as Apex Clearing Corp, a broker-dealer. The SIPC protection limit is $500,000, which includes a $250,000 limit for cash. SIPC does not protect against the decline in value of your securities. In the event of any loss of the assets in your brokerage accounts, any applicable insurance policy or policies may not cover all or any portion of such losses, and there is no guarantee that you will receive all or any portion of your invested principal or any returns on your invested principal.

What securities do I hold in my Treasury account?

The Securities you hold will generally be restricted to U.S. treasury bills.

What happens when I need to withdraw funds from my Rho Treasury account?

You can withdraw your funds and sell your treasury bills at any time and you should be able to access the funds within 2-3 business days. If you sell your treasury bills, you should be able to access the funds within 2-3 business days. Treasury bills sold before maturity are sold at market prices, which can fluctuate. That means that any treasury bills sold before maturity may lose value compared to your principal investment amount due to factors including, but not limited to, fluctuations in interest rates.

Can I get my accountant set up with Treasury?

Absolutely, you can set your accountant up with a read-only Treasury account. They will be able to access your monthly statements and the other information they need.

Can I Close my Account?

You can close your Treasury account at any time by contacting Rho. Keep in mind that if you close your account and sell your treasury bills before maturity, they’re sold at market price, which fluctuates. That means they may lose value compared to your principal investment amount. Once we have your request, it should take 2-3 business days to sell your treasury bills and close your Treasury account.

With our Accounts Payable refresh, we have introduced more specific statuses to help your scaling team manage processing, paying & reconciling your payables.

Rho AP is broken down into two cycles: Bill cycle and payments cycle.

1. The Bill cycle includes submitting, processing, editing, and reconciling bills
2. The Payment cycle includes confirming payment details, approving, scheduling, and reconciling bill payments.

Here is a mapping of how our prior statuses map to new AP statuses:

Bill Cycle

This workflow starts with a status of Bill Draft and ends with a Status of BIll Processed

New Status What does this Status mean? Prior StatusBill Draft - IncompleteBill has been submitted via Dedicated AP Inbox or Platform upload and requires review Not AcknowledgedBill Draft - CompleteBill is ready to be synced (if integrated) & sent to payments IncompleteBill ProcessedBill details are complete & synced (if integrated), Bill Payment cycle has startedTo Be Scheduled

Payment Cycle

This cycle begins when a Bill moves to Processed Status and begins with Payment Draft Status and ends with Paid status.

New StatusWhat does this status mean? Prior StatusDraft PaymentBill payment details need to be completed To Be Scheduled Pending ApprovalBill payment requires approval prior to payment releasing Needs ApprovalBill Processed, Payment Scheduled Bill payment is scheduled ScheduledBill Processed, Pending Payment Bill payment has been executed and is pending settling / authorization PendingPaidBill payment has settledPaid

Additionally, a Bill can always be Archived and now includes more granular statuses to ensure your team understands why a bill is not moving forward to payment.

Note that bill payments can only be archived when they are in Payment Draft status.

New StatusWhat does this mean? Prior StatusArchiveBill was flagged by user as needing to be archived ArchiveMistakeBill was flagged by user as having a mistake in data entry and was archived ArchiveDuplicateBill was flagged by user as a duplicate and was archivedArchiveFraudBill was flagged by user as Fraudulent and was archivedSpam

These are the daily payment limitations:

Domestic Wires: Incoming wire transfers into your Rho Account are limited to $25 million per day. Outgoing wires are limited to $10 million per day. Larger wires can be accommodated, as long as they are communicated to us in advance. For more information about sending money via wire transfer, see Transferring money to vendor via domestic wire and Transferring money to vendor via international wire.

International Wires: Outgoing International wires are limited to $2.5mm per day. Incoming international wires can be accommodated up to $10 million per day.

ACH Transfers: Incoming and Outgoing ACH transfers to and from your Rho Account are limited to $2,000,000.00 per day. Larger ACH transfers can be accommodated, as long as they are communicated to us in advance. For more information about sending money via ACH, see Transferring money using an ACH transfer.

Linked External Accounts: Incoming and outgoing linked-account transfers are limited to $2,000,000.00 per day though larger amounts can be accommodated by speaking to our team. Linked-account transfers can take up to 5 business days to settle. Transferring money from a linked account to Rho.

Check Deposits:Please note, check deposits take 6-7 business days to clear. Check deposits in excess of $15,000.00 in one business day may be subject to additional screening and delays in settlement.

If your business needs to send a transfer for a larger sum, please contact your Rho Specialist at 855-7-GETRHO or clientservice@rho.co and they will assist you in amending your controls.

Limitations are placed on transactional activities for the protection of our clients and Rho.

Can I send bulk transfers from my Rho account?

If you'd like to set up bulk transfers from your Rho account, reach out to us at 855-7-GETRHO or at Bank@Rho.co to discuss your specific needs. Bulk transfers are only permitted on a case-by-case basis, and companies need to be in compliance of any relevant laws and regulations.

How do I view a list of all past transfers?

In your Rho dashboard, navigate to the Banking tab > All Recent Activity > View All.

Can I link Rho to PayPal?

Yes, you can. To link a business PayPal account to Rho, first log into PayPal. Find the 'Pay & Get Paid' tab. Then, select 'Banks & Cards' and 'Link a New Bank.' Under the list of banks to connect, you will need to type in any mix of letters (eg. abcdefghi) in the search bar in order to prompt the option 'Don't see your bank here?'. Once you see that option, click that to enter your Rho routing and account number details. When connecting your Rho account, double-check that the name of the entity on your PayPal account explicitly matches the name of the entity on your Rho account. Micro-deposits will be used to link your account. The Micro deposits should appear in your Rho account from PayPal within 2-3 business days. Once they arrive you can log back into PayPal to confirm the amounts you received. Your connection will then be active.

What Are the Differences Between ACHs and Domestic Wires?

While ACHs and Domestic Wires are both domestic payments, there are a few differences between these types of payments:

1. They run on different networks

An ACH transfer (a.k.a. direct deposit) is a method of sending funds from one bank to another using the Automated Clearing House (ACH) network. To process an ACH transfer, a request is made from the payor’s bank account. Then, funds are sent via the ACH network to a recipient’s bank. The Automated Clearing House network is a network of financial institutions, including banks and credit unions, that are batching transactions between them, guided by the rule-making organization, Nacha. ACH is a US-only network, thus not available for vendors outside the United States.

Wire transfers are electronic interbank payments used to transfer funds directly from one entity’s bank account to another’s. Wire instructions include the bank account number and ABA bank routing number for the vendor receiving the money.

Wire transfers are individual requests, while ACH transfers are handled in batches. For example, employee payroll checks are often directly deposited using ACH transfers.

2. Banks may have different routing numbers to accept ACHs or wires

As these are two different types of payments, many banks have different routing numbers reserved for receiving ACHs, separate from the routing number they use to receive wires. Before sending a payment, be sure to check that the routing number you have for the recipient bank accepts ACHs, wires, or both.

3. Fees

While Rho does not charge for sending and receiving ACHs or wire, other banks may have sending/receiving fees for these transfers. In general at other banks, ACH transactions are lower cost than wire transfers.

4. Settlement times

Each financial institution sets its cutoff time policy for sending same business day bank wires. With wire payments, funds are immediately available within 24 hours upon arriving in the vendor's bank account. At Rho wires sent prior to 3pm EST will arrive same-day. Wires sent after 3pm EST will land the next business day.

ACHs sent prior to 2pm EST will land same-day. ACHs sent after 2pm EST will land within 1-3 business days.

5. Ability to recall or dispute a payment

ACHs are much easier to recall or dispute.

Once funds have been wired, because of the immediacy, recalling erroneous transactions is much more difficult.

Conclusion:

Wire transfers and ACH transfers serve different needs. Wire transfers are best when speed and certainty are critical. ACH payments are good for small, frequent payments. As long as everybody involved trusts each other, it’s cost-effective to use this automated system. Common examples of ACH payments include:

• Direct deposit of employee pay or benefits from Social Security
• Automatic monthly bill payments to utilities, lenders, and other service providers
• Moving money between your accounts at different banks
• Automatic contributions to retirement accounts or education savings accounts

Some merchants and organizations also like ACH transfers for one-off payments to avoid their bank's recipient wire fees.

The American Deposit Management Co.

Master Services Agreement

THIS MASTER SERVICES AGREEMENT (this “Agreement”) is entered into as of [Date entered on survey], between American Deposit Management, LLC and its wholly owned subsidiary ADM Consulting, LLC (referred to herein collectively as “ADM”) on the one hand, and (“Client”) on the other hand.

RECITALS
A. ADM provides various treasury and financial services, including the services set forth in Recital C

(the “Program”);

1. Client desires to enroll in such consulting and advisory services as set forth below;
2. Client further desires to appoint ADM as agent to deploy, manage, and administer Client funds

with select Federal Deposit Insurance Corporation (“FDIC”) and/or National Credit Union Administration (“NCUA”) insured depository institutions (collectively, the “Program Institutions”) upon initial deposit of funds by Client at custodian banks (collectively, the “Custodians”);

D. ADM desires to provide such consulting, management and fulfillment services as requested by Client herein; and

E. ADM further desires to manage Client funds as agent to be held in Custodian and Program Institution deposit accounts (a Custodian is deemed a Program Institution and referred to herein as such when Client funds have been deployed by ADM in deposit accounts at the Custodian), to deploy, manage and administer those funds consistent with Client’s objectives, and, as requested by the Client, to provide Client with evidence of the Deposit Insurance or that the funds are secured.

F. Client has entered into an agreement (the “Rho Terms of Use”) with Under Technologies Inc, dba Rho Technologies (“Rho”) pursuant to which, amongst other things, Client has engaged Rho to deliver instructions and other information to and from third party service providers, such as ADM (such services being, the “Rho Services”).

AGREEMENTS

In consideration of the foregoing premises, the parties hereto, intending to be legally bound, hereby agree as follows:

1. Program Selection. The Program is comprised of the following components:

(a) the American Money Market Account (the “AMMA”), a liquid money market account, under which funds will be deployed and managed by ADM in bank deposit accounts at Program Institutions1 (the “AMMA Accounts”), and

1 Deposit accounts at Program Institutions may be classified as money market accounts, non-interest bearing accounts, interest bearing accounts savings accounts or negotiable order of withdrawal (NOW) accounts.

WHEREAS:

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(b) the American Term Deposit Account, under which funds will be deployed and managed by ADM in certificate of deposit accounts (“CD Accounts”).

Client has the option to determine whether to request (1) extended deposit insurance, under which funds in excess of the amounts insured by the FDIC or NCUA are secured through the pledge of identified and agreed upon collateral or issuance of a surety bond, all in accordance with the terms and conditions set forth herein, or (2) waiver of extended deposit insurance, under which funds in excess of the amounts insured by the FDIC or NCUA will not be secured. By signing below, Client acknowledges and understands that, in the event Client chooses to waive extended deposit insurance, Client funds deposited with a Program Institution in an amount in excess of the applicable limit for FDIC or NCUA insurance coverage, are not guaranteed by the FDIC or NCUA, or through the pledge of identified and agreed upon collateral, or the issuance of a surety bond, or by any government agency and, as a result, in the event of a financial failure of any such Program Institution, Client funds on deposit in a depository account with such Program Institution will be at risk. By signing Exhibit A, Client expressly waives extended deposit insurance.

Prior to depositing funds, Client shall select the program under which the particular funds shall be deployed and managed and provide ADM with written notification of such selection.

2. Account Eligibility; Client Representations and Warranties. The Program is only open to participants that meet the minimum deposit requirement currently in place at the time of opening. The minimum deposit requirement may be waived at the discretion of ADM.

The Program is only open to participants which are U.S. Persons. For this purpose, a “U.S. Person” is (i) any partnership, corporation or limited liability company organized or incorporated under the laws of the United States or any state thereof, (ii) any trust as to which one or more natural persons reside in the United States, or a U.S. Person as otherwise defined herein, has or have the authority as trustee to control all of the substantial decisions of the trust, (iii) any federal, state or local governmental unit, agency or authority located in the United States, and (iv) such other parties as ADM may approve, from time to time.

Public Unit Depositors make the following representations and warranties to ADM:

(a) Client is a “public unit” and the undersigned individual who has executed this Agreement on behalf of Client is the “official custodian” of Client as those terms are used in 12 C.F.R. § 745.10 of the NCUA regulations,

(b) Client is a “public depositor” (or that term’s equivalent) as defined under applicable state statutes in which the public depositor is located,

(c) Client hereby represents and warrants to ADM that (i) the undersigned officer of Client is knowledgeable as to the source and nature of the funds that are deposited with ADM; and (ii) no funds that are deposited via ADM pursuant to this Agreement are “proceeds of municipal securities” (as defined in Rule 15Ba1- 1(m)(1) promulgated under Section 15B of the U.S. Securities and Exchange Act of 1934, as amended, and the rules and regulations promulgated thereunder (the “Exchange Act”) unless Client is represented, with respect to the applicable municipal securities and related funds investments, by a municipal advisor that is registered with the SEC pursuant to the Exchange Act and is independent of ADM, and

(d) Client has received the Disclosure Statement of Municipal Advisor from ADM.

All Clients other than public unit depositors, represent and warrant that they are an "accredited investor" as that term is defined by applicable securities laws and the Securities and Exchange Commission.

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(e) Client represents that it is party to Rho Terms of Use and shall inform ADM if it ceases to be party thereto. Client represents that ADM shall continue to honor Instructions received from Rho until notified by Client of termination of its agreement with Rho.

3. Deposits. Under the Program, cash balances will be deployed into deposit accounts which are obligations of the Program Institutions in which the deposits are held and qualify for Deposit Insurance protection in accordance with the applicable rules of the FDIC or NCUA, as such rules may be amended from time to time. The Program Institutions may pay interest, at varying rates, on the deposit accounts (See “Interest” below).

AMMA Accounts. Each business day, ADM or its Custodian(s) will deposit your cash balances held in custodial accounts into one or more omnibus deposit accounts maintained at the Program Institutions.

CD Accounts. ADM or its Custodian(s) will deposit your cash balances held in custodial accounts into one or more separate CD Accounts maintained at the Program Institutions. The terms of such CD Accounts will be selected in accordance with your liquidity needs and stated investment goals. Client shall provide ADM with written notification when requesting or opening a CD Account.

Your deposit account ownership will be evidenced by an entry on records maintained by ADM and/or the Custodian(s) for each of the Program Institutions at which your funds are on deposit. You will receive a monthly account statement that will reflect all deposits, withdrawals, Program Institution deposit balance(s), net earnings and a delivered rate.

Your Funds (including accrued interest) in each recognized legal capacity, are currently eligible for up to $250,000 of Deposit Insurance at each Program Institution in which your funds are on deposit (subject to the aggregation of any other funds you have on deposit at the same Program Institution in the same legal capacity). Unless you have elected to establish extended deposit coverage, ADM will use commercially reasonable efforts to ensure that no more than $250,000 of your funds will be deposited in any single Program Institution; however, if funds in excess of $250,000 are deposited into or withdrawn from the Program in a single day, for a limited amount of time (intraday or overnight), the entire amount of the withdrawal or deposit may be held at one Program Institution. In such an event, in lieu of obtaining full Deposit Insurance, ADM may take steps to secure the amount of your funds by employing the tools available to you by extending deposit insurance.

Funds intended for deposit into the AMMA Accounts and/or CD Accounts must be deposited through the Custodian and cannot be placed directly with ADM or any of the Program Institutions. Deposits received by the Custodian on any standard banking day before 12:00 P.M. Central Time will be deposited with the Program Institutions on the next business day. Payments made by check, money order or cashier’s checks will be held based upon availability of funds.

4. Withdrawals. By enrolling in the Program, you consent to have your money on deposit at the Program Institutions automatically withdrawn from the Program Institution accounts upon your request for withdrawal. ADM reserves the right to take reasonable measures to verify your withdrawal request (but is not under any duty to do so), and ADM will not be held liable for any delays caused by such verification measures.

You may make a request for withdrawal at any time, in any amount of available funds, from your account. You acknowledge that CD Accounts are time deposits and, therefore, certain withdrawals from CD Accounts may result in the assessment of early withdrawal penalties or fees. You agree that you shall be wholly responsible for the payment of such penalties or fees.

Withdrawals are limited to six (6) per month. Withdrawals must be requested from ADM and cannot be made directly from the Custodian or any of the Program Institutions in which funds are held. ADM will process, or cause to be processed, withdrawal requests on Tuesdays and Thursdays (“Processing Days”) for settlement to your designated account on Wednesdays and Fridays (“Settlement Days”). Requests for amounts of $3,000,000 or less received by ADM on or before 12:00 P.M. Central Time on a Processing Day will settle to your designated

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account on the next Settlement Day specified by you in the withdrawal request. Withdrawal requests for amounts of $3,000,000 or less received by ADM after 12:00 P.M. Central Time on a Processing Day will not settle to your designated account the next day, but will be settled to your designated account on the next Settlement Day thereafter. Requests for amounts greater than $3,000,000 are considered special handling and will be settled at a mutually acceptable Settlement Day, regardless of whether the withdrawal request is received by ADM on or before 12:00 P.M. Central Time. Notwithstanding anything herein to the contrary, ADM is unable to process withdrawal requests or settle such requests to your designated account on holidays recognized by the Federal Reserve Board. If a withdrawal request is made or a withdrawal is scheduled to settle on a holiday recognized by the Federal Reserve Board, the transaction will be processed/settled as follows: (i) in the case of a withdrawal request, such request will be processed on the next available Processing Day, and will be settled to your designated account in accordance with the settlement timelines set forth above, based on the non-holiday Processing Day; or (ii) in the case of settling a withdrawal, the funds will be scheduled to settle to your account on the next Settlement Day following the holiday.

The accounts at the Program Institutions do not include check writing privileges, ATM transactions, or debit card transactions. Withdrawals can be made by telephone or electronically using any procedures required by ADM.

All funds movements (whether involving deposits, transfers or withdrawals) will be subject to time-of-day and local business day limitations, including limitations imposed by time-zone differences. ADM will not be held liable for any delay, failure or error by any Program Institution in making payment on any withdrawal.

5. Initial Funding. Upon Client’s deposit of funds with a Custodian, ADM shall distribute such funds to Program Institutions on behalf of Client. Pursuant to Client’s program selection, ADM shall cause the funds to be held in the AMMA Accounts and/or CD Accounts (AMMA Accounts and CD Accounts are collectively referred to herein as the “Deposit Accounts”) of the Program Institutions. Client acknowledges that ADM may, from time to time, place a certain portion of Client’s funds in a non-interest bearing transaction account. Funds in the Deposit Accounts shall remain the sole property of Client.

6. Management of Funds. ADM agrees to honor Client instructions (“Instructions”), with respect to this Agreement, received from Rho, by written or electronic means, as if they were delivered to ADM directly by Client. . In the event that Instructions received from Rho, on behalf of Client do not reflect Instructions of Client, Client agrees that such Instructions, received from Rho, shall be considered Instructions received directly by Client. Client further agrees that any disputes arising from Instructions received from Rho to ADM are governed expressly by the agreement between Rho and Client to which ADM is not a party nor under which ADM shall not have any obligations or liability thereunder.

7. Client expressly consents to ADM sharing with Rho such information as Rho may request in the course of Rho providing the Rho Services, including but not limited to information concerning Client funds, Deposit Accounts, transactions and such other information as ADM and Custodians may maintain with respect to Client and their funds. If Client wishes for ADM to cease sharing such information with Rho, it shall send notice of such preference to ADM and also to Rho. Rho is not a party to this Agreement and shall not have any rights or obligations hereunder..

8. ADM will deploy and continue to manage Client funds in the Deposit Accounts from time to time on Client’s behalf. ADM and the Custodians will provide Client evidence of the transactional history of Client’s funds upon reasonable written request by Client. ADM will pay interest with respect to the Deposit Accounts as outlined in Section 9. In accordance with the Client’s stated objectives, ADM will manage all funds in Deposit Accounts using reasonable discretion.

9. Deposit Insurance, Security and Collateral. ADM will take all steps necessary to deploy funds in Deposit Accounts that are insured by the FDIC and/or NCUA, as applicable, and to ensure that all funds deployed are fully insured or secured in accordance with the Client's instructions. Custodians and Program Institutions will be selected by ADM. With respect to Program Institutions, ADM agrees that funds shall only be

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deployed in FDIC-insured banks or NCUA-insured credit unions that are “Qualified.” For a Program Institution to be Qualified initially (at the time of a first deposit in the depository) it must be “well capitalized” (as such term is defined by applicable FDIC or NCUA regulations) based upon information about such Program Institution published by the FDIC or the NCUA on a quarterly basis. The fact that a Program Institution is “well capitalized” does not mean that it will not be subject to failure at a later point in time. Further, in the event a Program Institution fails, its insured deposits will either be assumed by another insured depository institution, or by the appropriate regulator for the failed institution (either the FDIC or the NCUA), in its capacity as receiver. In either case, as with all other depositors, it may take a period of time for ADM to substantiate its claim to and withdraw any funds previously on deposit at the failed financial institution.

From time to time, there may be instances arising from processing cutoffs and other operational deadlines where deposits placed in the AMMA or the American Term Deposit Account may exceed the Deposit Insurance coverage limits. In such instances, to the extent commercially reasonable, ADM will take all steps necessary to secure the full deposit (or any portion in excess of the Deposit Insurance coverage limit) in any Deposit Accounts by: (i) entering into a repurchase agreement on Client’s behalf with the particular Program Institution(s), pursuant to which the deposited funds will be exchanged at certain agreed upon times for securities (or a secured interest therein) owned by the Program Institution(s) and then re-exchanged at a specified future date and price, or (ii) obtaining a perfected first lien security interest in eligible Program Institution Collateral with a value no less than 100% of the balance of your funds in the Deposit Accounts. “Collateral” shall be any obligation authorized by law to be pledged by a financial institution to secure deposits. At Client’s written request, ADM will provide evidence of such repurchase or security agreement, as applicable.

In addition to securing deposits with the Collateral described above, ADM may deploy funds at one or more Program Institutions where a surety bond or similar private insurance is in place for the benefit of ADM's clients securing any deposit balances in excess of the Deposit Insurance coverage limits. At the reasonable request of Client, ADM shall provide Client evidence that such surety bond or similar private insurance is place.

10. Program Institutions. Each Program Institution is a separately insured depository institution. ADM may include additional Program Institutions, delete Program Institutions, and determine the order of Program Institutions, at its discretion. ADM may deposit cash balances with any of the Program Institutions, in any order that ADM determines is appropriate.

The Deposit Accounts established by ADM, as agent on your behalf, constitute a direct obligation of the Program Institution(s) and are not directly or indirectly an obligation of ADM or the Custodian, to the extent such accounts are not held by the Custodian. In the event a Program Institution rejects additional deposits, withdraws from the Program, or is terminated, you hereby authorize and direct ADM, as your agent, to move your affected accounts to another Program Institution. In the event ADM is unable to make such an alternate arrangement, ADM will transfer your balance to your account at your primary financial institution and notify you of such action.

Under federal regulations, Program Institutions may reserve the right to require seven (7) days’ notice before permitting a transfer of funds out of certain deposit accounts. While none of the Program Institutions have indicated their intention to implement such a policy, any Program Institution may, at any time, choose to do so.

You can obtain publicly available financial information concerning any of the Program Institutions that are FDIC- insured banks at www.fdic.gov or by contacting the FDIC Public Information Center by mail at 3501 North Fairfax Drive, Arlington, Virginia 22226 or by phone at 877-275-3342. You can obtain publicly available financial information concerning any of the Program Institutions that are NCUA-insured credit unions at www.ncua.gov or by contacting the NCUA by mail at 1775 Duke Street, Alexandria, Virginia 22314 or by phone at 800-755-1030.

Neither ADM nor its Custodian is responsible for any insured or uninsured portion of any deposits at any Program Institution or guarantees the financial condition of any Program Institution or the accuracy of any publicly available financial information concerning a Program Institution.

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Ability to Exclude Program Institutions: You may exclude any Program Institution from serving as a depository for your funds in the Deposit Accounts by notifying ADM in writing. You are responsible for notifying ADM of any updates or changes to such exclusions, from time to time, and ADM shall have a reasonable period of time to act on such changes. The exclusion of certain Program Institutions may adversely affect earnings on your Deposit Accounts.

11. Interest. The interest rate you earn on your deposits in the AMMA Accounts may fluctuate daily based on market conditions. ADM will inform you of the net earnings and delivered rate on your funds on your periodic account statement. ADM may, at any time, in its discretion, change the interest rate structure used for payment of interest, so long as ADM continues to act in reasonable accordance with your stated objectives. Interest will accrue daily and will be posted to your account on a monthly basis (or quarterly, where applicable) based on a 30/365 day convention, except during the month of February in which interest will be determined using an actual/365 day convention.

Interest will accrue on Deposit Account balances from the day they are deposited with the Program Institution(s) through the business day preceding the date of withdrawal from the Program Institution(s) based on a Program Institution’s funds availability. Deposits to Program received after 2:00 pm Central Time will be credited to the Deposit Account the same day received however the Deposit will begin accruing interest the next business day. Deposits received by check to the Deposit Account may be subject to check holds based on a Program Institution’s funds availability. Due to timing of when funds are received into the Deposit Account and the transfer of the funds into Program Institutions, Deposits received during the last three business days of the month may not receive the same interest rate applied to other funds in the Deposit Account. If ADM provides a Client an account statement outside of the Client’s normal statement cycle for the convenience of the Client’s reconcilement or bookkeeping purposes (“Snapshot Statement”), the interest rate and interest amount indicated on the Snapshot Statement is provisional only subject to the final interest rate and interest amount listed on Client’s monthly account statement.

The daily balance method is used to calculate interest on the Deposit Accounts. The rate you earn on the Deposit Accounts may be higher or lower than the rates available to depositors making deposits with Program Institutions directly, through other types of accounts offered by ADM, or in comparable accounts with other depository institutions. You should compare the terms, rates of return, required minimum amounts, charges and other features of Deposit Accounts with other accounts and investment alternatives. In the event you withdraw the entire balance of your account or close your account before the end of the statement cycle, you forfeit all interest earned through the date of withdrawal. There is no minimum period that your money must remain on deposit. The minimum average monthly balance required to earn interest in your AMMA is $25,000.00.

With regard to interest earned on any CD Accounts, interest may be transferred to your AMMA at maturity. CD’s are subject to underlying Program Institution’s terms and conditions.

12. Account Statements. You will receive a monthly account statement. All activity with respect to your accounts under the Program, will appear on your monthly account statement. You will not receive a separate statement from the Program Institutions or the Custodian. You must notify ADM immediately of any discrepancies noted on your account statement and in no event later than five (5) days after the date of the account statement on which the problem or error first occurred. You will receive your monthly account statement from ADM via our secure client portal, accessible through our website at www.americandeposits.com. You will be required to use your online access ID and password in order for you to view, print or save e-statement account information. By signing this Agreement, you specifically consent to electronic delivery of your periodic account statements and any other disclosures relating to your account(s), either by forwarding such statements and disclosures or by providing a notification of availability and links to such statements or disclosures, to the e-mail address you have provided to ADM. You are responsible for notifying ADM of changes in the e-mail address to be used for such purposes.

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13. Tax Reporting. The interest you receive from the Deposit Accounts is generally subject to state and federal income tax. An Internal Revenue Service Form 1099, a Tax Information Summary, will be sent to you each year showing the amount of interest income you have earned on the Deposit Accounts. ADM does not and will not offer tax advice and nothing herein, or otherwise conveyed by or between you and ADM, is intended to constitute tax advice or be used for tax planning purposes. You should consult a tax professional regarding the tax implications of any interest earned under the Program.

14. Compensation to ADM. ADM receives compensation of between 3.00% and 13.00% of the gross interest earned on all balances managed through the Program, including your funds, for managing the Program (the “Program Management Fee”). This is intended to compensate ADM for the provision of certain administrative, accounting, recordkeeping, compliance and other services in connection with the administration and maintenance of the Program. In addition, in certain circumstances, ADM will also receive compensation for providing advisory services in an amount between 0.00% and 3.00% on the balances held in the Program (“Deposit Advisory Fee”). It is important to note, that the charges listed in this paragraph will not reduce the principal balance of your account. In order to meet market conditions, ADM may choose to reduce or eliminate the foregoing charges for a particular statement cycle in order to provide a competitive rate of return.

Additional fees may apply by selecting extended deposit insurance, or other ancillary products. Such fees are disclosed at the time of account opening. Additional non-recurring transaction charges may apply to your AMMA account for expedited services or special requests. Please refer to ADM’s current fee schedule for additional information.

Client agrees to pay the fee(s) provided for herein to ADM for its services, and further agrees that ADM may setoff such amounts due from any funds held in Deposit Accounts in the event of nonpayment by Client. ADM agrees not to charge Client for any fees or charges related to processing costs, servicing costs or other fees customary with the Deposit Accounts held at underlying Program Institutions. Notwithstanding the foregoing, Client shall be responsible for any and all penalties, fines or fees assessed in connection with an early withdrawal from, or an early closure of, a CD Account.

15. Disclosures. YOU AGREE THAT IF YOU HAVE ANY QUESTIONS ABOUT ANY OF THE PROVISIONS OF THIS AGREEMENT, YOU WILL CALL ADM AT 414-961-6600. YOU ACKNOWLEDGE THAT YOU HAVE RECEIVED AND CAREFULLY READ THIS AGREEMENT BEFORE OPENING AN ACCOUNT WITH ADM.

16. Relationship with ADM. For the limited purpose of the Program, ADM is acting as your agent in administering the Program, including establishing and maintaining the Deposit Accounts, and managing deposits to and withdrawals from the Deposit Accounts. Your execution of this Agreement or your first deposit into the Deposit Accounts, whichever is earlier, will constitute your appointment of ADM as your agent in connection with the deposited funds. ADM determines the Program Institution(s) to deploy your funds to maximize the available Deposit Insurance. ADM and its Custodian(s) have established controls over the administration of your money.

17. Deposit Insurance. The FDIC and the NCUA protect you against the loss of your insured deposits in the event a Program Institution fails. Generally, deposits in Program Institutions are insured up to a maximum amount of $250,000 per tax ID per Program Institution. The $250,000 limit includes the principal and accrued interest in the Deposit Accounts, when aggregated with all other deposits held by you directly, or through others, in the same recognized legal capacity at the same Program Institution.

In the event that Deposit Insurance payments become necessary, payments of principal plus unpaid and accrued interest will be made to you. There is no specific time period during which the FDIC or NCUA must make insurance payments available. Furthermore, you may be required to provide certain documentation to the FDIC or NCUA before insurance payments are made.

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If your deposits at a Program Institution consist of certain assets or ownership types, the deposits may qualify for additional “pass-through” insurance from the FDIC. The rules that govern these categories of account ownership are very detailed and very complex, and there are many nuances and exceptions. Current detailed information about FDIC coverage may be obtained by visiting the FDIC at https://www.fdic.gov. Current detailed information about NCUA share insurance coverage may be obtained by visiting http://www.mycreditunion.gov.

18. Additional Duties of ADM.

(a) ADM shall not be obligated to exercise any greater degree of care with respect to Client funds held hereunder than it gives its own similar property, and shall not be required to manage, deposit or invest any funds held hereunder except as contemplated in this Agreement.

(b) With the exception of ADM’s willful misconduct, in no event shall ADM be liable for loss of goodwill, or for special, indirect, incidental, consequential, punitive, exemplary, or tort damages arising out of or relating to this Agreement, regardless of whether such claim arises in tort, contract, or otherwise. ADM's aggregate liability to Client and any third party for any and all claims or obligations relating to this Agreement shall be limited to the total compensation received by ADM from Client for the deposit resulting in such liability in the six (6) month period preceding the date the claim accrued. Client shall indemnify and hold harmless ADM from and against any and all losses, liabilities, claims, actions, damages and expenses, including reasonable attorneys' fees and disbursements, arising out of or in connection with this Agreement, the holding of any Client funds and the operation of any Deposit Accounts. Without limiting the foregoing, ADM shall in no event be liable in connection with its deployment, management, administration or direction regarding any funds held by it hereunder in good faith, in accordance with the terms hereof, including any liability for any delays (not resulting from its willful misconduct) in the management or direction of the placement of such funds.

(c) ADM shall be entitled to rely upon any order, judgment, certification, demand, notice, instrument or other writing delivered to it hereunder by or on behalf of a government agency or court of law or equity without being required to determine the authenticity or the correctness of any fact stated therein or the propriety or validity of the service thereof. ADM may act in reliance upon any instrument or signature, received from Client or a representative of Client, believed by it to be genuine and may assume that the person purporting to give receipt or advice or make any statement or execute any document in connection with the provisions hereof has been duly authorized to do so. ADM may conclusively presume that the undersigned representative of Client has full power and authority to instruct ADM on behalf of Client unless written notice to the contrary is delivered to ADM.

(d) ADM makes no representation as to the validity, value, genuineness or the collectability of any security or other document or instrument held by or delivered to it.

(e) Client authorizes and appoints ADM as Client’s agent for purposes of, among other things, maintaining Client’s records in connection with the Deposit Accounts in which Client’s funds are managed by ADM.

19. Limited Responsibility. This Agreement expressly sets forth all the duties of ADM with respect to any and all matters pertinent hereto. No implied duties or obligations shall be read into this Agreement against ADM. ADM shall not be bound by the provisions of any agreement among any other party hereto except this Agreement.

20. Other Terms.

(a) Limits on Money Market Accounts: Federal financial institution regulations limit the number of withdrawals from certain deposit accounts, such as money market accounts, to a total of six (6) during a monthly statement cycle and certain aggregation rules may apply to withdrawals from such accounts at the

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Program Institutions. These limits on transfers do not affect the interest rate you earn or the amount of Deposit Insurance for which your accounts under the Program are eligible.

(b) Termination; Closing of Account: ADM may, at its sole discretion, and without any prior notice, terminate your participation in the Program. You may close your account with ADM at any time. Notwithstanding the foregoing, you acknowledge that the closure of a CD Account prior to maturity may trigger the assessment of an early withdrawal penalty or fee, and you agree to be wholly responsible for payment of said penalty or fee. You further acknowledge that ADM has no duty to provide you with prior notification that the closure of a CD Account may result in the assessment of an early withdrawal penalty or fee.

(c) Ordinary Care: Any failure by ADM, and, except as limited by law, the Custodian, or any Program Institution to act or any delay by such party beyond time limits prescribed by law or permitted by this Agreement is excused if caused by your negligence, interruption of communication facilities, suspension of payments by another financial institution, war, emergency conditions, pandemic or other circumstances beyond the control of such party, provided such party exercised such diligence as such circumstances would normally require. You agree that any act or omission made by ADM, the Custodian, or any Program Institution in reliance upon or in accordance with any provision of the Uniform Commercial Code as adopted in Wisconsin, or any rule or regulation of any state or federal agency having jurisdiction over such party shall constitute ordinary care.

(d) Personal Information: You authorize ADM, a Custodian, the Program Institutions, and their service providers to share information concerning you and your accounts in connection with providing the services contemplated by this Agreement, and may disclose information about the Deposit Accounts to any affiliate of ADM and in accordance with applicable laws. You agree that ADM, the Custodian, the Program Institutions, and their service providers may obtain such information as may be necessary for legitimate business needs in connection with the operation of the Program.

(e) Modification; Amendment: ADM may modify this Agreement at any time. When there is any change to the information disclosed in this Agreement, to the extent legally required, you will receive at least thirty (30) days written notification in advance of such change.

(f) Tax Withholding: ADM may be required to withhold U.S. federal income tax at the prevailing rate on all taxable distributions payable to certain depositors who fail to provide their correct taxpayer identification number or to make required certifications, or who have been notified by the Internal Revenue Service that they are subject to backup withholding.

(g) Legal Process: ADM, the Custodian, and the Program Institutions may comply with any writ of attachment, execution, garnishment, tax levy, restraining order, subpoena, warrant or other legal process, which such party reasonably and in good faith believes to be valid. ADM may, but is not required to, notify you of such process by telephone, electronically or in writing. If ADM is not fully reimbursed for its record research, photocopying and handling costs by the party that served the process, ADM may charge such costs to your client account or Deposit Accounts, in addition to its minimum legal process fee. You agree to indemnify, defend and hold ADM, the Custodian and the Program Institutions harmless from all actions, claims, liabilities, losses, costs, attorney’s fees, and damages associated with their compliance with any process that such party believes reasonably and in good faith to be valid.

(h) Assignment: Neither this Agreement nor your relationship with ADM may be assigned or transferred by you to any other person or entity, except for (i) a transfer by change in ownership of your account, or (ii) a transfer that occurs due to death, incompetence, marriage, divorce, attachment or otherwise by operation of law, in which case such transfer shall not be binding on ADM or the Program Institution unless and until sufficient, acceptable documentation has been received by such entities. ADM may assign and transfer its rights and obligations hereunder, including, without limitation, to one or more of its affiliates or subsidiaries or to any person that acquires all or substantially all of the assets of ADM, without prior notice to you and without obtaining your consent.

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21. Jurisdiction and Service of Process. Any action or proceeding seeking to enforce any provision of, or based on any right arising out of, this Agreement shall be brought against any of the parties in the courts of the State of Wisconsin, County of Waukesha or, if it has or can acquire jurisdiction, in the United States District Court serving the County of Waukesha , and each of the parties consents to the jurisdiction of such courts (and of the appropriate appellate courts) in any such action or proceeding and waives any objection to venue laid therein.

22. Severability. The parties agree that if any provision of this Agreement shall under any circumstances be deemed invalid or inoperative, this Agreement shall be construed with the invalid or inoperative provisions deleted and the rights and obligations of the parties shall be construed and enforced accordingly.

23. Counterparts and Electronic Signature. This Agreement may be executed in two or more counterparts, each of which shall be deemed an original, but all of which together shall constitute but one and the same instrument. By signing this Agreement electronically, Client agrees that the electronic signature provided is the legal equivalent of a manual signature on this Agreement. If Client selects electronic signature, Client consents to be legally bound by this Agreement. Client further agrees that the use of a key pad, mouse or other device to select an item, button, icon or similar act/action, or to otherwise provide ADM or in accessing or making any transaction regarding this Agreement, acknowledgement, consent terms, disclosures or conditions constitutes a valid signature, acceptance and agreement as if actually signed by Client in writing.

24. Governing Law. The internal laws of the State of Wisconsin shall govern the validity, construction, enforcement and effect of this Agreement.

25. Waiver. The rights and remedies of the parties to this Agreement are cumulative and not alternative. Neither the failure nor any delay by any party in exercising any right, power, or privilege under this Agreement or the documents referred to in this Agreement will operate as a waiver of such right, power, or privilege, and no single or partial exercise of any such right, power, or privilege will preclude any other or further exercise of such right, power, or privilege or the exercise of any other right, power, or privilege. To the maximum extent permitted by applicable law: (a) no claim or right arising out of this Agreement or the documents referred to in this Agreement can be discharged by one party, in whole or in part, by a waiver or renunciation of the claim or right unless in writing signed by the other party; (b) no waiver that may be given by a party will be applicable except in the specific instance for which it is given; and (c) no notice to or demand on one party will be deemed to be a waiver of any obligation of such party or of the right of the party giving such notice or demand to take further action without notice or demand as provided in this Agreement or the documents referred to in this Agreement.

26. Termination. This Agreement may be terminated immediately by either party without prior notice.

27. Notice.
You may contact ADM in writing or by telephone at:

American Deposit Management Corporate Office W220 N3451 Springdale Rd
Pewaukee WI 53072
414-961-6600 clientservices@americandeposits.com

IN WITNESS WHEREOF, the parties hereto have caused this Master Services Agreement to be executed by their respective officers on the day and year first written above.

AMERICAN DEPOSIT MANAGEMENT, LLC

By: Kelly A. Brown, Chief Executive Officer

ADM CONSULTING, LLC

By: Kelly A. Brown, Chief Executive Officer

__________________________________________

Exhibit A

WAIVER OF DEPOSIT INSURANCE ACKNOWLEDGEMENT

This Waiver of Deposit Insurance Acknowledgement is provided by Client in connection the Master Services Agreement (the “Agreement”) entered into by American Deposit Management, LLC and its wholly owned subsidiary ADM Consulting, LLC (collectively, “ADM”) and the Client. Terms not defined herein have the meaning ascribed to them in the Agreement.

By signing below, Client hereby elects to waive extended deposit insurance. As such, Client funds deposited with a Program Institution in an amount in excess of the applicable limit for FDIC or NCUA insurance coverage, are not guaranteed by the FDIC or NCUA, or through the pledge of identified and agreed upon collateral, or the issuance of a surety bond, or by any government agency. As a result, in the event of a financial failure of any such Program Institution, Client funds on deposit in a depository account with such Program Institution will be uninsured.

DAILY WITHDRAWAL ADDENDUM

This Daily Withdrawal Addendum is agreed to by the undersigned in connection with the Master Services Agreement (the “Agreement”) entered into by American Deposit Management, LLC and its wholly owned subsidiary ADM Consulting, LLC (collectively, “ADM”) and the Client. Terms not defined herein have the meaning ascribed to them in the Agreement.

The following replaces and supersedes the section titled "Withdrawal" in the Agreement:

Withdrawals

By enrolling in the Program, you consent to have your money on deposit at the Program Institutions automatically withdrawn from the Program Institution accounts in the event you notify ADM of a request for withdrawal. ADM reserves the right to take reasonable measures to verify a withdrawal request (but is not under any duty to do so), and ADM will not be held liable for any delays caused by such verification measures.

You may make a request for withdrawal at any time, in any amount of available funds, from your Deposit Accounts. You acknowledge that CD Accounts are time deposits and, therefore, certain withdrawals from CD Accounts may result in the assessment of early withdrawal penalties or fees. You agree that you shall be wholly responsible for the payment of such penalties or fees.

Withdrawals must be requested from ADM and cannot be made directly from the Custodian or any of the Program Institutions in which funds are held. ADM will process, or cause to be processed, withdrawal requests on any business day, Monday through Friday (“Business Days”) for settlement to your designated account on the next business day. Requests for amounts of $3,000,000 or less received by ADM on or before 12:00 P.M. Central Time on a Business Day will settle to your designated account on the next Business Day specified by you in the withdrawal request. Withdrawal requests for amounts of $3,000,000 or less received by ADM after 12:00 P.M. Central Time on a Business Day will be settled to your designated account within 2 Business Days. Requests for amounts greater than $3,000,000 are considered special handling and require extra processing time; therefore, ADM will work with you on a mutually acceptable settlement date. Notwithstanding anything herein to the contrary, ADM is unable to process withdrawal requests or settle such requests to your designated account on holidays recognized by the Federal Reserve Board. If a withdrawal request is made or a withdrawal is scheduled to settle on a holiday recognized by the Federal Reserve Board, the transaction will be processed/settled as follows: (i) in the case of a withdrawal request, such request will be processed on the next available Business Day, and will be settled to your designated account in accordance with the settlement timelines set forth above, based on the non- holiday Business Day; or (ii) in the case of settling a withdrawal, the funds will be scheduled to settle to your account on the next Business Day following the holiday.

Your accounts at the Program Institutions do not include check writing privileges, ATM transactions, or debit card transactions. Withdrawals can be made by telephone or electronically using any procedures required by ADM. We reserve the right to verify any withdrawal request at any time.

All funds movements (whether involving deposits, transfers or withdrawals) will be subject to time-of-day and local business day limitations, including limitations imposed by time-zone differences. ADM will not be held liable for any delay, failure or error by any Program Institution in making payment on any withdrawal.

45251741v2 13

IN WITNESS WHEREOF, the parties hereto have caused this Addendum to be executed by their respective officers on this [date entered on survey].

AMERICAN DEPOSIT MANAGEMENT, LL

(Entity Name) By: [entered on survey]

Kelly A. Brown, Chief Executive Officer

ADM CONSULTING, LLC

By: Kelly A. Brown, Chief Executive Officer

Rho uses two-factor authentication every time you log in, send a transaction or create a new Rho card! Please make sure to properly configure your 2FA preferences. Here's how to set it up:

1. Firstly, please make sure the phone number associated to your account is accurate. To view the number on your account, Click on your name in the top right corner of your screen and select User Settings from the dropdown menu.
2. (Please note if you need to change the phone number, on your account please email the Rho team at clientservice@rho.co):
3. Once your phone number is accurate, you can proceed with choosing your Two Factor Authentication Settings by scrolling down on the page to that section. You can use:

• Google Authenticator (download from your App Store on your mobile device)
• Authy Authentication (download from your App Store on your mobile device)
• SMS (this method will text an authentication code to your cell phone) - This is the least secure method of 2 FA - we encourage all users to enable 2 FA with either Google or Authy applications.
  
  

‍NOTES: We highly recommend downloading Google Authenticator or Authy Authentication applications!

‍

Lastly, enable 2FA for Sending Transactions & Creating Cards across all users! You can find detailed instructions for how to enable these functions here. (Note: these settings exist in your Administration Tab. The Administration Tab can be found by clicking on your Business Name seen in the upper left corner of your screen, and selecting Organization Settings from that dropdown menu. From there, 2FA for card creation and transactions can be found under the Security Tab (Click on the work Security at the top of that page).

For more information about safety and security at Rho, please read our Terms of Service.

What is SOC 2 Type 2 Compliance?

‍SOC 2, developed by the American Institute of CPAs (AICPA), is an audit framework for an organization’s control and management of customer data, relevant to security, availability, processing, integrity, confidentiality or privacy. SOC 2 reports help the organization in question, as well as regulators, partners, customers, vendors, and other stakeholders, achieve more confidence in the integrity of security, operations, and management of customer data.

A SOC 2 Type 2 report describes an organization’s system and whether the design and operating effectiveness of the system’s controls are suitable to meet relevant trust services principles as of a specific date.

Is Rho SOC 2 Type 2 Compliant?

Rho is SOC 2 Type 2 compliant. Rho is audited every year by a third-party using the SOC 2 framework.

Rho’s SOC 2 Type 2 report is only accessible upon request to our Client Service team.

Rho is excited to offer federal filing of 1099-NEC and 1099-MISC to the IRS.

You can use your Vendors’ W-9 Form information stored in Rho to complete your 2023 1099 tax filings.

Rho offers this service at no cost to you.

What does Rho support?

Rho supports Federal filing of IRS Forms 1099-NEC and 1099-MISC. Rho supports mailing only for recipient statement notices. Note: State filing of 1099-NEC or 1099-MISC is not supported by Rho for 2023 filing.

Filing is facilitated by our vendor, Tax1099.

Rho will offer 1099 filing until January 29, 2024, at the latest, but reserves the right to close the program early due to volume thresholds. We will inform you if the program is closed prior to the 29th of January. Please make best efforts to submit your forms in the first 2 weeks of January, 2024.

Recipient information will be pre-filled with W-9 details (if on file) or able to be edited by you.

Your Payer information displayed on the 1099s is based on your verified business details in Rho, and cannot be changed.

How to file

1. Open a vendor profile and click Tax Forms. Then, click "New Form"
2. From there, you can create new IRS Form 1099-MISC or IRS Form 1099-NEC

1. If you have a W-9 on file, data will be auto-populated. If not, you can manually enter your vendor's information.
2. Once you fill out the form, you can schedule filing.

How Recipients (Rho Vendors) receive their 1099 Statements?

Copies of Filed 1099s will be available for download for your records in the Rho platform.

Recipients will receive recipient copies of 1099s to the address indicated in the Recipient fields via USPS mail. Electronic delivery of 1099 copies to recipients is not supported.

What happens after filing to the IRS?

You can view the status of your filing from the relevant Vendor profile by logging into bank.rho.co. Rho will allow you to schedule filing ahead of time. Please reach out to support if you would like to delete a form scheduled for filing.

Any corrections or rejections post IRS Filing will need to be handled directly with the IRS.

You can now require 2-factor authentication for all users in your account when they send transfers or create a Rho card.

To configure your 2FA settings, first make sure that your 2FA has been correctly set up in your account by following these instructions.

Once that is set up, you can go to your Administration Tab by clicking on your Business name in the upper left corner of your screen and selecting Organization Settings. From there, click on Security at the top in grey, which will bring you to this page:

From here you can also configure your payment settings to require approval for transactions created by your Team Members.

You can easily view your accrued Rho cash rewards in your ‘Rewards Account’ in your Rho Banking tab.

With our new Rewards account you gain complete visibility into your total rewards balance, rewards earned this period, rewards earned to date, and your cashback rate. You can also quickly redeem your rewards or manage your cashback rate directly in your ‘Rewards Account’.

Rho Reward Accruals:

Enjoy frictionless cashback rewards with Rho! No complicated points scheme, no convoluted redemption!

Just cash rewards that are automatically yours when you make a repayment on your Rho Card. Earn cashback on card spend with your Rho Card.

• Accrued rewards for up to 60 days to pay are automatically deposited into your Rewards Account, typically 6 business days following full repayment of the statement balance.
• Accrued rewards for our 1-day card are automatically deposited into your Rewards Accounts, typically on the 6th business day of the month, for card spend during the preceding month.
• To redeem your cashback rewards, simply transfer a specified dollar amount or the full reward balance from your Rewards Account into your Primary Operating Account.
• Rewards are earned on settled transactions only.

Please note: Late payments do not earn rewards for transactions during that statement period. However, your next statement’s transactions will earn rewards when you make that repayment on time.

In the case of refunds, returns, disputes, fraud, or other transaction reversals, rewards will be subtracted from the following periods accrued rewards to net out the difference.

Save big and scale your business with access to over $600,000+ in partner deals with Rho’s Rewards Marketplace.

From Carta to Quickbooks, we’ve negotiated deals from top third-party solutions to support your company’s growth.

How To Access Rho’s Rewards Portal

1. Click HERE to be directed to Rho’s Rewards Marketplace via BuiltFirst
2. To access the rewards you must first create an account with BuiltFirst using your business email address

• Please Note: For the security of your account, do not use your Rho password credentials when creating your BuiltFirst login.

How to Redeem your Rewards

1. Once you have created your BuiltFirst account, you may then browse, view, and redeem your Rewards via the Marketplace as a Rho client
2. Select the reward of choice and click “I reviewed this offer”
3. You must then complete the offer activation. Depending on the Rewards, you may need to activate the offer via the Partner’s site

For any questions, please feel free to contact the Rho Partnership’s team at partnerships@rho.co

Credit Card Purchase

Credit Card Refund

Credit Card Payment

Bank Transaction (outgoing)

Bank Transaction (incoming)

Bank Transaction (transfer)

AP (bill)

AP (bill payment)

Reimbursement (bill)

Disbursement (bill payment)

Treasury (deposit)

Treasury (withdrawal)

Please find Rho’s Terms of Service here: Rho's Terms of Service

Customers interested in additional FDIC insurance beyond the $250,000 FDIC coverage in their Rho Checking Account can open a Rho Savings Account to get:

• Up to $75 million in FDIC deposit insurance
• Monthly interest on deposits

Opening a Rho Savings Account

To open a Rho Savings Account, navigate to the Savings tab in your Rho dashboard and click "Request Access" to get in touch with the Rho Client Service team who can assist with setting up the account.

Transferring money

There is no limit to the number of transfers in to the Savings Account. Transfers out are limited to six (6) per month.

Funds transferred from your Rho Savings Account will settle in 1-2 business days.

Transfers to the Savings account are only possible from the Rho checking account. To transfer funds to a savings account within Rho, navigate to the Banking tab in your Rho dashboard and click on Internal Transfer. On the Internal Transfer Details Page, select the Rho account and enter the amount and the desired frequency.

Viewing account details

To view the current balance of your Savings Accounts, as well as any recent pending transactions, click Savings tab.

Please find Rho’s Privacy Policy here: Rho's Privacy Policy

View Labels

In your Rho dashboard, navigate to Budgets > Labels.

Click on the specific Label you would like to see details for. Once you open the Label's details page you can view:

• The Label's "Period Spending" - This accounts for both credits and debits. If your transactions tagged to this Label have earned more than you've spent, the Period Spending will be displayed as a negative amount.
• Transaction count - the amount of transactions tagged to this label
• Spending Graph - you can change the period of time this graph covers by clicking on "This Month" to the right in green and setting a specific date range.
• Recent Transactions - a summary of the 20 most recent transactions assigned to this Label. To view more you can click View All in grey to the right

Edit Label Settings

To edit the settings for the label, including the label name and associated color, click the Actions Button on the top right-hand corner of the page and select Settings.

Specify the new label settings, and click Save Changes. For information about these settings, see How do I create a new label.

Spending Graph

The graph displays the total spending for transactions assigned to the label for the specified time period.

By default, the Spending Graph shows the information as a bar graph, where each colored bar represents the spending for the month. To change the Spending Graph to a timeline graph, click the timeline icon.

Additionally, you can specify the frequency for the graph. Month is selected by default. Move your cursor along the graph to view the details of your Rho accounts on a specific time period.

Transactions

The Label Details page includes a table that displays the most recent Transactions assigned to the label. To view all transactions for the label, click the View All button.

The Rho AP Inbox gives customers a singular, central place to forward invoices to and automatically process them.

How does it work?

A designated email address is created for every organization. Users can forward email invoices to the inbox, whereupon receipt, OCR (optical character recognition) technology scans the invoice and pulls key data points needed to create a draft bill in Rho, such as the amount, vendor, invoice number, and due dates.

The draft bill will then appear in your Rho Dashboard for you to action upon, just like a manually created bill.

Please Note: non-invoice files will not be created as bills in the Rho platform. Please see below file support for AP inbox

Files that are supported by Rho AP Inbox

Files type support:

• Supported: JPG, JPEG, PNG, HEIC, or PDFs
• NOT supported: CSV, XLS, etc.

File size support:

• <50MB
• An Invoice can have multiple pages but OCR processing results for multi-page invoices can be less accurate

File information:

• Supported: Invoice files (specifically files with an amount, invoice or reference # and dates for payment)
• Not supported: W-9 documents (see how vendors can share W-9s with Rho – Link to KB), Payment instruction files, Statements etc

Some key benefits

• Streamlines the bill creation process, by centralizing to one place to send documents
• Improves accuracy, by reducing, or oftentimes entirely eliminating manual entry
• Allows for team visibility by allowing you to CC team members
• Creates draft vendors in dashboard, minimizing manual entry time

How do I set it up?

Our client service team can configure the inbox for you. Please reach out to them at clientservice@rho.co.

Restricted Countries

Rho does not support transactions to and from the following restricted countries:

In addition to restricted countries, we are currently unable to support payments to:

Industry Restrictions for International Payments

Currently, entities holding an account at Rho that fall under the following industries are not permitted to send international payments:

• Weapons / military-grade security
• Pawnbrokers
• Political organizations
• Precious metals and stones
• Adult entertainment
• Drug paraphernalia
• CBD and related products
• Carbon credits
• Cryptocurrencies
• Gambling
• Ponzi / pyramid schemes
• Firms involved in the servicing of illegal goods/services including but not limited to: counterfeit goods/trademark infringement, human trafficking, child labor, prostitution.

Additionally, please keep in mind that international payments sent to recipients in these industries may be rejected or subject to additional compliance screenings.

AP Payments can be made via the following methods: ACH, wire transfers (domestic and international), checks, or paid by single use cards.

Single-Use cards allow for faster vendor payments and more security, as they feature a single authorization, restricted payment amounts, and allow you to specify the time window for the vendor payment.

You can view all Vendor Cards in your Cards Tab under Vendor Cards.

What does it mean to send a Single-Use card payment?

When “Single-Use Card” is selected as a payment method, the card will be created and the email sent with card details based on the “Created/Due” date indicated in the payment line item. The card will be nicknamed <Payee> AP Card: <Invoice Number>

Single-Use cards may be charged one time and will be pre-set with the payment amount and a 14-day card usage window. You can edit the 14-day card usage window in Card Settings. Once the card is successfully charged, it will become invalid.

You can send single-use card details securely to your vendors. The secure link to the card details expires in 72 hours.

What will the card details look like to the vendor?

Vendors will see the payment creator, organization sender, and invoice number, as well as the card details needed to approve payment.

What happens to used cards in the Rho dashboard?

Once a single-use card has been used, it can still be viewed in the Team Cards section of the dashboard. Its status will be changed from Active to Canceled, but the card details are still viewable.

View Rho’s Pricing here: Pricing

If you're awaiting an incoming payment that was sent to your Rho account, here's how long it will take to settle:

Business Days means Monday through Friday, excluding bank holidays. Deposits made after 2PM ET on a business day or on a Saturday, Sunday or bank holiday are considered received on the next business day.

If an expected payment hasn't arrived to your Rho account: The best option is often to call the sending bank. However, we're happy to try to help. Please refer here for information on attempting to trace incoming funds. Please also note that Rho does not have visibility or control over external banks' settlement times/policies.

If you sent a payment from your Rho account to a vendor, here's how long it will take to settle in their account:

If a sent payment hasn't arrived to your vendor's  account: Please reach out to clientservice@rho.co to assist you in locating your payment. Please also note that Rho does not have visibility or control over external banks' settlement times/policies.

Please note that payments over $1mm could take an extra day to settle.

The Banking dashboard is the first thing Account Owners and Admins see when they log into Rho. Here, you can see balances and transactions across all your Rho Checking accounts and your Rho Savings account.

All Accounts overview

At the top of the page is an overview of all of the transactions, approvals, and payments across all of your Rho accounts. Click View All to view expanded details for that category on a new page. For example, click View All beneath Pending Transactions to open the Pending Transactions page.

• To view the details for a specific transaction, click on the transaction to view the information in the Transaction Details window.
• To view all activity for the table, click the View all button.

Additionally, you can:

• Click Move Funds to make a payment, deposit funds, or transfer funds between Rho Checking, Savings, and Treasury Accounts
• Click View Documents to view account details & statements.

Sync transactions to accounting

If you have a direct integration to your accounting software, you can also manually sync banking transactions from this tab by clicking Sync.

Viewing A Specific Account

You can view details for a specific Rho account by clicking on it in the navigation bar.

Viewing balances:

• Cash balance: Total balance in the account, including pending transfers in and out
• Available balance: Total balance available in the account less pending transfers in and out
• Pending debits: Total cash pending transfer out

You can also

• Click Account Details to see account numbers, statements, and other information

• Click Move Funds to send a payment form this account, transfer between Rho accounts, or deposit funds to this account

Post all Rho transaction & bill data—from card spend to banking to AP—directly to NetSuite with our custom-built NetSuite Integration. Rho automates data entry and seamlessly maps transactions to your GL, helping keep your books accurate and up-to-date. Let Rho do the heavy lifting, so you can focus on higher-impact business activities

NetSuite Integration Set-Up

Please follow our step-by-step guide here for instructions on how to connect NetSuite to Rho. Our team is here to help you, please reach out to your dedicated Rho Specialist or the Rho Client Service team via chat or email.

Please note the NetSuite accounting integration is available for both Single-Subsidiary and Multi-Subsidiary NetSuite Clients. This includes NetSuite "Standard" clients or NetSuite One World clients.

NetSuite Mapping

Designed for complete control, our NetSuite Integration allows you to create mapping rules that map your Rho transactions and bills to the right ledgers in NetSuite. This allows your accounting team to streamline operations for managing the books.

NetSuite data, that can be used to code transactions, is automatically imported into Rho and includes:

• Chart of Accounts
• Classifications
• Customers
• Departments
• Locations
• Vendors

Syncing to NetSuite

Once you have created mapping rules you are now ready to sync to NetSuite. For maximum control, you can choose to sync a single transaction or sync all transactions. See our article How to Sync to NetSuite for detailed instructions.

What information can I view in the Accounting Tab?

Once you have connected NetSuite to Rho, use the Accounting Tab in the Rho platform to manage mapping rules, view transactions, and make necessary changes.

The Accounting Tab includes two subsections – “Dashboard” and “Mapping Rules.”

How are transactions posted to NetSuite?

Rho Transactions

NetSuite Module used to post transactions

Corporate Card

(30-day, 45-day, 60-day)

Credit Card Module

One Day Card

Check Module

Bank Transactions

Incoming ACHs, wires, outgoing ACH, wires, transfers between accounts

Check, Deposit, and Journal Entry Modules

AP (bill)

Bill Module

AP (payments)

Bill Payment Module

Where will I see Rho data in NetSuite?

When you click into a single transaction, all fields coded within Rho are populated here.

• Transaction level fields: Subsidiary, Vendor, Account
• Expense/line level fields: Account, Department, Class, Customer, Location, Vendor
• Memo: [Cardholder] to [merchant] - e.g. John to Uber
• Receipt: A receipt is synced over as a file attachment. To see the attached receipt for a specific transaction: Transaction View — Go to the line item section — Select communication → files

Some NetSuite Vendors are not showing in Rho

Note that each time a new Vendor is created in NetSuite, you must click on the Refresh NetSuite Attributes button in your Rho dashboard.

At Rho, we strive to build and refine our product offerings to encompass the full scope of our clients’ business finance needs, from corporate spend to cash management to expenses to AP. In support of Rho’s growth, we are partnered with Webster Bank, N.A. Member FDIC for banking services.

Our partnership with Webster Bank, N.A. Member FDIC enables us to provide seamless service and enhanced client experiences, with a focus on credibility, integrity, and fraud protection. As one of the first fintechs partnering directly with a nationally-chartered bank, we are excited to continue enhancing the Rho solution to new heights and support you as your trusted business finance platform.

With our banking services partner, Rho offers enhanced speed and performance across the banking process, as well as assurance that your banking experience is supported by a value-driven nationally-chartered, FDIC-insured bank, with over $60 billion in assets.

Through our partnership with Webster Bank, N.A. Member FDIC, our clients benefit from:

• Ability to initiate same-day domestic wire bank transfers up until 4:45pm ET
• Expedient payment settlement times
• Unlimited secondary checking accounts
• First-class client services and support functionality
• And we are excited for additional future features to come!

If you have any questions:

Rho’s Client Service Team is here to assist you every step of the way. If you have any questions, please reach out to us Monday-Friday 8am-8pmEST via email at ClientService@Rho.co, via chat on the Rho website, or via phone 855-7-GETRHO.

Banking services provided and cards issued by Webster Bank, N.A., Member FDIC. All Rights reserved. ©2019-2024 Under Technologies, Inc. DBA Rho Technologies. Rho is a trademark of Under Technologies, Inc. Rho is not a bank. Rho partners with FDIC-insured banks to offer banking products and services. By using Rho services, you agree to and are bound by the Rho Terms of Service.

Rho is your hub for all things finance, so we've made it super intuitive and ensured your cards, banking, bill pay, and more are just a click away. For help in navigating your Rho account, we've outlined the top 4 things you need to know.

1. Main Navigation Bar

All pages relating to your organization can be accessed via the main navigation on the left-hand side of your screen. From Banking to Integrations, you can quickly toggle between pages via the side navigation bar.

2. Your Organization(s)

To edit your organization's settings, switch organizations, or log out of your account, simply click on your organization's name at the top of the Main Navigation Bar and a dropdown will appear.

3. User Profile

Your user profile and user settings can be accessed via the top right corner of your screen. Via User Settings you can change your password, set up two-factor authentication, add a photo and view your organizations.

4. Support

To contact Rho simply click the chat icon at the top right corner of your screen next to your User Icon and a dropdown will appear. Here you can:

• View our phone number +1 855-743-8746
• Find our email clientservice@rho.co
• Live chat us
• Access our Help Articles
• Leave product feedback

You can also click on the large live chat icon on the bottom right hand of your screen to quickly speak with a Rho representative.

Admins and Account Owners are now able to turn on Google Single Sign-On (SSO) for their organization. When Google SSO is enabled, users within your email domain can log into Rho using their Google accounts, rather than a password.

Enable SSO for your Organization

To enable SSO, in your Rho dashboard, navigate to Organization Settings by clicking the V next to your business name in the top left corner.

Once in Organization Settings, scroll down to the Single Sign-On section and click the black Setup Google SSO button.

In the pop-up window, click Continue to proceed with set-up and log-in to your Google account.

This will lead you to a Google page, where you will choose a listed account to sign in with, or add an existing account.

You can integrate Rho with your accounting software to automate the reconciliation process and eliminate manual data entry.

To connect Rho to your Microsoft Dynamics 365 Business Central account, follow the step-by-step instructions below. If you need any assistance during the set-up process, contact our Customer Success team at 1 (855) 7-GETRHO or clientservice@rho.co, and we will gladly assist you.

Get started in Rho:

1. Sign in to Rho, and navigate to the Integrations tab in the left-hand navigation bar.
2. On the Integrations page, click Connect under Microsoft Dynamics 365 Business Central

You’ll then see two pages with instructions on retrieving the following Microsoft Dynamics 365 Business Central information needed to complete the integration in Rho:

• Tenant ID
• Client ID
• Client Secret Value

We recommend following the steps below to retrieve this information from your Azure account using a separate browser tab before proceeding to the Authenticate page in Rho. You will need this info to complete your integration.

How to Access Tenant ID, Client ID, and Client Secret Value in Microsoft Dynamics 365 Business Central

To retrieve the Tenant ID and Client ID information,

1. Sign in to your Azure portal
2. Switch to the tenant you want to connect to Rho
3. Using the search box at the top of the page, search for Azure Active Directory
4. Under the Manage section located in the left-hand navigation bar, select App registrations
5. Then select + New registration located at the top of the page.
6. Next, complete the form as follows:

• • Name: Create a name for the integration (example:Rho Integration)
  • Supported Account types: Select the supported account types most applicable to your company
    • Note: Your selection here is not relevant to Rho's integration
  • Redirect URI (optional): Select Web from the Redirect URI dropdown and enter https://api.rho.co/webhook/business_central_authorize_callback
  • Click Register to continue to the Overview application page
  • Under the Essentials section from the center of the Overview application page, note the values for the listed Client ID and Tenant ID.
  • Later, you’ll paste the Client ID and Tenant ID into a form on Rho.

To retrieve the Client Secret Value information,

1. Select Certificates & secrets under the Manage section located in the left-hand navigation bar.

• • Navigate to the Client secrets tab.
  • Click + New client secret
  • Use the side menu pop-up to add a client secret (example: Rho Integration Secret)
  • Choose from the drop-down menu (example: 365 days (12 Months))
  • Copy the code under Value and store it in a safe place, as it will disappear and can only be saved once. You will need this information for later.

2. Next, select API permissions under the Manage section located in the left-hand navigation bar.

• • Under Configured permissions, click +Add a permission
  • Under Microsoft APIs, select Dynamics 365 Business Central
  • Under What type of permissions does your application require?, select Delegated permissions
  • Under the Financials section, choose Access Dynamics 365 Business Central as the signed-in-user
  • Click Add permissions

Navigate Back to Rho & Complete the Final Step

Now that you have this information, follow the step-by-step instructions below:

1. From the Authenticate page of the integration set-up in Rho, paste in the Tenant ID, Client ID, and Client Service Value you retrieved from the integration setup in Microsoft Dynamics 365 Business Central
2. Click Authenticate

Congratulations, your Rho account is now set up to integrate with Microsoft Dynamics 365 Business Central.

Once the integration is set up, we recommend signing back in to Rho to complete the following steps:

• To set up your account and transaction coding preferences, use our create mapping rules article
• To set up your syncing preferences  - use our How to sync transactions article

Send a payment to approval

In your Rho Dashboard, navigate to the Accounts Payable tab in the left-hand menu, then select the Payments section.

On the line of whichever bill you would like to submit, click the View button.

In the next screen, fill in any missing information in the Details section.

If you’d like to submit a bill for approval, you can click the Send for Approval button in the top left corner.

Otherwise, you can leave the bill as a draft and return to the main Payments page by clicking the back arrow.

If user drafting payment is an approver, the action of Send for Approval will count as the first layer of approval.

Send to approval from table (single and bulk)

In your Rho Dashboard, navigate to the Accounts Payable tab in the left-hand menu, then select the Payments section.

On the line of whichever bill you would like to submit, click the three dots on the right hand side of the screen.

In the pop-up menu that appears, click Send for Approval.

To send multiple bills concurrently, click the empty boxes on the left side of the desired bills.

Once you have selected all your desired bills, click on the Send for Approval button to the top right of the bills table.

You can view your profile and settings by logging into the Rho dashboard and clicking your name in the top right corner.

In your user profile, you can view:

• Email
• Phone Number
• Assigned User Role/Access Level
• Monthly Spend Limit Across All Cards
• If You Are The Account's Designated Approver Or Not
• Budgets You Have Been Assigned to
• When Your User Profile Was Created

You can view all transaction on the right side of the page, as well as any Rho cards under your name.

To view transactions or account activity, click the View All button under the graph. You can sort transactions by Dates, Budgets, Status and more.

The balance of your Rho Savings Account displayed in the navigation of the Banking tab and in the Savings account page.

The Savings Account page displays the following balances:

Total Balance: This balance includes both settled and pending transfers into your Rho Savings Account.

Available Balance: Total balance less any pending debits from your Savings Account.

Pending Debits: The total amount of pending debits from your Savings Account.

You can view your Rho checking account balance as of a specific date. Our CSV exports include a "Balance" column, so you can download a list of your settled transactions and view your account balance as of that specific credit/debit.

To download a CSV of transactions with the "Balance" column included:

1. Only pertain to one of your Rho checking accounts at a time (i.e. you can only see running balances for one checking account).
   • To do this, click into your Banking Tab from the Rho Toolbar and select the desired checking account by highlighting it on the left side of your screen.
   • (Tip, if you skip highlighting/selecting a specific account and only click All Accounts on the main banking page, this will include all of your accounts and your balance column will be blank.)

1. Make sure to Filter by transactions that only have a SETTLED status. (including pending/unsettled transactions will not work).
   

1. Once filtered like this, click the Export CSV button on the right-hand side, and make sure that the Balance attribute is checkmarked. Select the date range, click on Download CSV and you will receive a spreadsheet download.

Please note due to recent changes with our banking partner, all payments in INR currency routing that include the purpose codes noted below will no longer be accepted and will be canceled, regardless of the intended beneficiary bank.

If the beneficiary bank is not HDFC we allow the following purpose codes for payments in INR:

Purpose CodePurpose Code Descriptioninsurance_claimsInsurance claims paymentservicesInformation service chargesadvertisingAdvertising and public relations-related expensesroyaltiesRoyalty, trademark, patent and copyright feesother_feesBroker, front end, commitment, guarantee and custodian feesadvisor_feesFees for advisory, technical, academic, or specialist assistanceconstructionConstruction costs/expensesexportsPayments for exported goodstradeTrade settlement for goods and general goods tradestrade settlementTrade settlement for goods and general goods tradesfamilyFamily maintenancegoodsTrade settlement for goods and general goods tradestransferTransfer to own account

For payments to HDFC Bank we only allow the following 3 purpose codes:

Purpose CodePurpose Code Descriptionfamily Family maintenancetransfer Transfer to own accounttravelTravel

To view your card details, your card number, limit, and other controls, first navigate to the Cards tab in the Rho App.

Click on the card you want to review. First, you'll see X. Click Card Details to see:

• Card number
• CVV
• Expiration Date

Tap each of these lines to copy them to your clipboard automatically to easily add your virtual Rho cards to your mobile wallet, including Apple Pay and Google Pay.

Recurring transfers are displayed in the Scheduled Payments section of the Banking Tab:

The Scheduled Payments tab lists all future Rho transfers in tabular format. The Recurring column provides information on whether a transfer is recurring or not, and what the frequency is.

Read about editing and cancelling recurring transfer here.

To get started, sync your data with QuickBooks. Here's how.

Next, open your QuickBooks account. Click the Accounting tab, and select Chart of Accounts. That's where your Rho transaction data will flow.

Because our native integration allows for more data to flow from Rho to QBO — including receipts and other information — transaction data will not be available in the Banking tab.

Email us at clientservice@rho.co or give us a call at 855-7-GETRHO with any questions.

You can now sync with your HR system to easily import users into Rho, eliminating the need for manual entry and invites.

How does it work?

Rho connects to your HR system and pulls a list of employees.

• You can select employees you wish to invite to Rho or invite them all
• Employee information (department, location, role, managers and more) is mapped to the Rho User Management tab once you click Invite.

You can sync HR changes to Rho every 24 hours to ensure your user base stays up to date. Currently, syncs are triggered in-app.

HR changes we sync to Rho:

• User profile details (name, email, phone)
• Manager Assignment (direct approvers)
• Employees recently hired or joined
• Employees terminated or no longer active

Supported Providers

We support over fifty HR system providers, including: BambooHR, Freshteam, Hibob, HR Cloud, HR Partner, Hummans.io, Lano, Namely, Nmbrs, Paychex Flex, Paylocity, Personio, Proliant, Sage HR, SAP SuccessFactors, Sapling, Square Payroll, TriNet, UKG Pro, UKG Ready and more. To see a full list of supported providers, click here.

Setup

To get started, navigate to the Integrations tab in your Rho dashboard, or in your User Management tab, click Connect HR System.

Note: The user performing the integration must have administrator permissions both in Rho and in your HRIS system. Learn more about setting up user permissions in Rho here.

Search for and select your HR system from the list of 50+ available integrations.

Once your HR system is integrated, you can sync new changes to Rho any time.

Once you select your system, sign in via OAuth or API key.

A pop-up modal will show exactly which data will be read and parsed by the API. Note that this information differs by integration. You can view the exact fields being read via API before connecting.

We pull the following information from your HR System for each employee:

• Name, Email, and Phone Number
• Role
• Direct Manager (if manager on HRIS is either already on Rho or invited through the same bulk invite)
• Department
• Location
• Employment status
• Start Date - Termination date (to flag when an employee has been terminated)
• Employee ID
• Company Name

Note: Rho does not extract any compensation information.

Once you have given your consent for Rho to access this data and click Continue, the sync will begin.

You’ll be taken to an intermediary screen while Rho syncs with your HR system.

When the sync has completed, you'll land on the Review and Import Users screen.

Invite your users

On the Review and Import Users screen, you can select specific users to import, or opt to import all.

Users with incomplete information will not be imported into Rho. To fix missing user information, please update in your HR system, then sync with Rho again to bring in the users with updated information.

Individually or bulk select your desired users from the Review page using the checkboxes next to each name, then click + Accept All Changes.

Confirm your invites in the pop-up window by clicking Invite Users. This will prompt the syncing of the system and bring users into Rho.

New users will receive an email inviting them to join Rho and when the sync has been completed, you’ll be prompted to the User Management tab in Rho, where you can view or edit all users.

Sync Updates

To keep Rho up to date with your latest employee changes, you can manually sync with your HR system every 24 hours. To do so, navigate to the User Management tab. In the Users sub-tab, click the Sync with {HR System} button in the top right of the screen.

This will force a sync and bring you to a page where you can review, select, and then import new users. Select by clicking the checkboxes next to user’s names and finalize your changes by clicking + Accept Selected Changes.

Newly synced users will be visible in the User Management tab.

Disconnect from an Integration

You can disconnect your HR integration at any time by navigating to the Integrations tab > HR Integrations and clicking Disconnect. You can reconnect at any time or choose a new provider to integrate with.

Data Safety and Usage

We connect to your HRIS by pulling fields such as Name, Phone, Email, Manager, Employment Status, into our system so that Rho can create and you can manage users under your account. Rho never modifies any data or information in your HRIS.

We are fully SOC Type 2 compliant and are audited every year by a third-party using the SOC 2 framework.

This framework tests an organization’s control and management of customer data, relevant to security, availability, processing, integrity, confidentiality or privacy. SOC 2 reports help the organization in question, as well as regulators, partners, customers, vendors, and other stakeholders, achieve more confidence in the integrity of security, operations, and management of customer data.

For more information, please refer to Rho’s Privacy Policy.

Log into Rho and navigate to the Banking tab.

Next, click View Documents.

From there, select the account you want to review. You'll see all account information including account number, routing number, payment instructions, and all statements.

When are statements available?

• Checking Account Bank Statements are made available on the 2nd calendar day of every month
• Savings Account Statements will be available by the end of the 5th business day of each month (Please note that this can be the 6th or 7th of the month depending on weekends or holidays)
• Statements for Rho Card accounts with daily terms are made available on the 5th of every month
• Statements for Rho Card account with monthly terms are made available 1 business day following the statement repayment date

Example statement

To review your card controls and make changes, click on the Cards tab in the app, and then click on the card of interest.

Click Card Details, then scroll down to Card Settings. Here, you can see and adjust:

• Card limit
• Merchant Controls
• Card Usage Dates
• Notifications and receipt upload settings (SMS & Email)

How to enable mileage reimbursements

Rho Admins can log into Rho and navigate to the Expenses tab > Settings. After ensuring that Enable Reimbursements is toggled on, turn on the toggle for Mileage Reimbursements.

Once Mileage Reimbursements have been turned on, you can enter a rate per mile for reimbursement. Rho will pre-populate the current year’s Internal Revenue Service (IRS) rate of $0.67/mile, but you can adjust it to match your company policy.

Submit a mileage reimbursement

To submit a reimbursement in the Rho app, navigate to the Expenses tab > Reimbursements. Click the + to create a new request.

To submit a reimbursement on your desktop, navigate to Expenses > Personal Expenses > Reimbursements, then click on the + Reimburse button.

In the pop-up window, choose Mileage as the reimbursement type, then click Continue.

In the form, fill out the expense details.

Location Points

You can use location points to easily calculate mileage by simply inputting your starting place and end location. The form will automatically calculate mileage and your final reimbursement amount based on the mileage payout rate set by your administrator.

Manual Entry

If you already know the mileage for your trip, you can input it directly.

Note: Your mileage reimbursement will be calculated using the rate your business set when the expense occurred.

Click Submit when finished.

You'll then see your reimbursement request in your Personal Expenses table in Rho.

Note: Check to make sure your reimbursement has the status Needs approval, which means it has been successfully submitted for approval.  If your business has enabled additional requirements to reimbursements, you may be asked to add extra documentation or information, which will be indicated by an Incomplete status in the table. In this event, expand the details on your reimbursement by clicking on it and fill in the missing information needed.

How the reimbursement will appear

Similar to out-of-pocket reimbursement requests, employees will be paid directly to their bank accounts. If they haven't set up an account to receive reimbursements, they'll be prompted to do so when they submit their first request.

How to Ensure Mileage Reimbursements Sync Successfully to Your ERP via Rho

When using Rho to sync mileage reimbursements to your Enterprise Resource Planning (ERP) system, it is essential to have proper mapping rules set up to ensure transactions sync successfully. Here's how to set up an Accounts Payable (AP) Chart of Accounts for mileage reimbursements in Rho:

1. Connect Your Accounting Software to Rho
   • Before setting up mapping rules, ensure your accounting software is connected to Rho.
2. Navigate to Mapping Rules
   • Go to Integrations > Mapping Rules in your Rho account.
3. Select the Appropriate Entity
   • Choose the entity or subsidiary for which you want to set up the mapping rule.
4. Access Settings for Mapping
   • Click on Settings within the Mapping Rules section.
5. Set Up the AP Chart of Accounts
   • Scroll down to Other Accounts and find Rho Accounts Payable.
   • Select the account from your accounting software that represents your AP account for mileage reimbursements.
6. Save Your Changes
   • Ensure all changes are saved automatically or click Save Changes if required.

Note: If mileage reimbursements are categorized differently in your accounting software, you may need to create a specific AP account for these transactions or map them to an existing expense account that handles reimbursements.

By following these steps, you can set up an AP Chart of Accounts for mileage reimbursements, allowing for successful synchronization of these transactions from Rho to your ERP system.

Note: You must select an address from the drop down menu that appears as you enter the address. This ensures Rho can accurately measure the distance between destinations

Monitor and manage your portfolio any time via the Treasury tab in the Rho banking dashboard, and gain complete visibility into the assets you own.

Overview

The Overview tab houses the main, high-level dashboard for the Treasury, allowing you to have oversight of your account. 

• You can view information including your account balance, portfolio composition, earning rate, the total interest earned, and your Investment Policy information.
• You can also navigate to add & withdraw funds from your account, as well as view account statements.

Activity

The Activity tab provides a detailed, chronological log of all activity in your Treasury account. 

• You can track your money transfers, interest paid on cash & securities, as well as information on security buys, sells, and maturities.
• You can see your account’s transfer activity information, including deposits, withdrawals and canceled transactions.

Automatic Reinvestment Opt Out and Opt In

In your account organization settings tab, you can elect to opt in or out of automatic reinvestment. “Automatic Reinvestments” means that when your Treasury Bills mature, the total proceeds will be used to invest and purchase new Treasury Bills for you automatically.

‍

You can close your Treasury account at any time by contacting Rho. Note that if you sell your treasury bills, you should be able to access the funds within 2-3 business days. Treasury bills sold before maturity are sold at market prices, which can fluctuate. That means that any treasury bills sold before maturity may lose value compared to your principal investment amount due to factors including, but not limited to, fluctuations in interest rates.

_{Investment management and advisory services provided by RBB Treasury LLC dba Rho Treasury, an SEC-registered investment adviser. RBB Treasury LLC facilitates investments in securities: investments are not deposits and are not FDIC Insured. Investments are not bank guaranteed, and may lose value. Investment products involve risk and past performance does not guarantee future results. Registration with the SEC does not imply a certain level of skill or training. Treasury and custodial services provided through Apex Clearing Corp. Treasury and custodial services provided through Interactive Brokers LLC for clients with accounts opened prior to July 2024; IBKR rates may vary from Apex rate shown above. Please see the ADV Wrap Fee Brochure for further information regarding fees and Rho Treasury.}

_{Banking services provided and cards issued by Webster Bank, N.A., Member FDIC. International and foreign currency payments services provided by Wise US, LLC. All Rights reserved. © 2019-2024 Under Technologies, Inc. DBA Rho Technologies. Rho is a trademark of Under Technologies, Inc. Rho is not a bank. Rho partners with FDIC-insured banks to offer banking products and services.}

_{By using Rho services, you agree to and are bound by the Rho Terms of Service. https://www.rho.co/terms-of-service}

Both admins and employees can now view and code their own accounting attributes, helping finance teams eliminate month-end close delays.

How To Turn on Non-Admin Attribute Coding (Admins and Owners only)

Navigate to User Management > Groups in your Rho Dashboard menu.

Select the user group you would like to assign this functionality.

In the Permissions section, click Change Permissions and under Personal Card Management, switch the toggle Code Accounting Attributes to On.

How to Code Your Attributes as an Employee

If you are an employee who has this permissioning enabled, navigate to the Accounting tab in your Rho dashboard menu.

For the desired transaction, you can edit the coding for Budget, Accounts, and Vendors in the summary page view.

For more details, you can click on the desired transaction, and edit the coding for attributes at the bottom of the slide-out screen.

All changes to attributes and coding are automatically saved on the transaction.

Please note: These images are illustrative only and your exact view may vary based on specific ERPs.

You can add receipts to all Rho Card transactions within the app (in addition to desktop, email, and SMS uploads).

To do so, open the Rho app and tap on the transaction that needs a receipt. You can add receipts in the “Attachments” field. When you click "Select Image," you can:

1. Select an image from your camera roll
2. Use your camera to take a photo of your receipt

Note: Remember to add any applicable tip amount to your receipt

Here, in the transaction details window, you can also add budgets, labels, and notes to your transaction.

Note: If you have a Quickbooks or NetSuite integration, and you use Rho’s receipt capture feature, those receipt attachments will transfer over into your Quickbooks or NetSuite account!

If your company has expense policy document(s), you can upload it to Rho so it’s accessible for your whole team.

To upload documents, click on the Expenses tab in the Rho Dashboard, then click on the Policies tab. There, you can attach documents in the Employee Handbook section by clicking “Upload Document.”

To update your card settings first, navigate to Cards Tab > Team Cards > My Cards in the Rho dashboard.

Once you locate the card you would like to update, click on the card to open more details.

Once in the new tab, click the Actions button in the upper right corner of the screen, and select Card Settings from the drop-down list.

The Card Settings page allows you to change the settings of your Rho Card, such as:

• The card name
• The assigned budget
• The card limit
• The permitted spending categories

Edit the desired settings (listed below) and then click Save Changes when finished.

• Card Nickname: When the card is initially created, the Card Nickname is automatically populated with the first and last name of the user assigned to the card.
• Budget (optional): Click the drop-down list to change the budget assigned to the card.
• Spend from Account: The checking account assigned to the card. By default, the Rho Primary Checking account for your organization is selected.
• Card Limit (optional): The maximum amount of money, in USD, that can be charged to the card, depending on the Limit Type.

Advanced Controls

You can also review and edit advanced card controls including:

• Merchant Controls.
• Spending & Receipt Upload Notifications. See more here.
• Card Usage Dates
• International Spend Restrictions

Learn more about these advanced controls here.

All Rho users can customize Rho's email and text (SMS) notification preferences. This functionality allows everyone in your organization to choose which notifications they wish to receive. Avoid being inundated with notifications and subscribe to specific updates you don't want to miss.

Please note: The suite of available notifications varies by user type (Employees, Bookkeepers, Admins, etc.).

To update your notifications:

To update your notifications, log into your Rho account by going to bank.rho.co, navigate to the top right, click on your name, and click on "User Settings." Then click on the Notification tab. If you are associated with more than one Rho business account, you will be able to select the business name from the drop-down on the Notification tab.

Notifications for Employees:

All employees are able to customize the alerts below. Please note that receiving email alerts about "Email Verification" and "Password Reset" is required. Receiving text (SMS) notifications about certain updates is not yet supported (if this is the case, those options will be greyed out).

Notifications for Administrators and Account Owners:

As an Administrator or Account Owner, you will have enhanced visibility and optionality for notifications. In addition to core updates on Cards, Expenses, and Security, you will have the option to receive alerts about Banking, Payments, Accounts Payable, Credit, and Expenses. You can see the full list of notifications below. Please note that receiving email alerts about "Email Verification" and "Password Reset" is required. Receiving text (SMS) notifications about certain updates is not yet supported (if this is the case, those options will be greyed out).

Notes:

You can view your role in the organization by logging into your Rho Account and finding your designation in the top right corner, below your name.

If you choose to sign up for text (SMS) notifications, they will automatically be sent to your phone number associated with your account. To receive those notifications, the listed phone number needs to be able to receive text messages.

In Rho, specifying a default payment method for your vendors is straightforward. However, it's important to note that our system currently does not allow for specifying a default payment account when there are multiple accounts of the same type, such as two ACH account types. The system defaults to the first account listed.

However, there is a workaround if you need to change the default payment method under certain circumstances. Here's how to manage and update the default payment method for your vendors:

• Check the Default Payment Method: Before making any changes, verify which payment method is currently set as the vendor's default. If the payment method you wish to remove or change is the default and it's the only account of its type, the system will not allow its removal.
• Select a New Default If Necessary: If you intend to delete a payment method that is currently the default, ensure another account of a different type is available. Then, you can set this other account as the new default payment method.

• Deleting a Payment Method: If the first ACH account is not needed and you wish to make the second one the default, you can delete the first account. This action will automatically make the remaining account the default payment method. However, if both account types (two ACH accounts) are necessary, our system currently does not support designating the second one as the default.
• • If the second account is a different type, you will need to set it as the Default Payment Method before deleting the first account.

The system prevents the removal of a default payment method if it is the only instance of its type. Always ensure that a default payment account of the same type is available before deleting a payment method.

We understand the importance of flexibility in managing payment methods and are continuously working to improve our system to accommodate more versatile functions.

If you encounter any issues or have questions about managing vendor payment methods, please don't hesitate to reach out to our support team for assistance.

After you’ve set up your Rho integration with your accounting software, you’ll be ready to sync transactions.

Here's a video overview of how to sync single or multiple transactions:

Step-by-Step: Single or Multi-transaction Sync

1. Log into and click the Integrations tab in the navigation bar
2. In the Accounting Dashboard, you'll see all settled transactions
3. Navigate to the tab of transaction(s) you want to sync -- Banking, Card, Accounts Payable, or Reimbursement
4. Ensure all attributes are populated in the transaction(s) you want to sync
5. Select the transaction(s) and click sync

Step-by-Step: Bulk Sync

1. Ensure all attributes are populated in the transaction(s) you want to sync
2. Click Sync at the top right of the screen, ensuring no specific transactions are selected
3. Choose which types of transactions (Banking, Card, AP, Reimbursement) & period you'd like to sync
4. Click Sync

If you have already set up your Quickbooks integration by following these steps, you are now ready to Sync.

To sync all of your transactions from Rho to Quickbooks, go to the Accounting Tab, click on the transactions you want to sync and select "sync transactions." If you want to sync all transactions over then click the sync button in the top right and select the period you want to sync.

Important notes

• Receipts will also transfer to QuickBooks if you store them in Rho.
• This is a manual process. You must click this Sync Quickbooks button each time you would like to reconcile your Rho account in QB.
• Your transactions will flow through to Quickbooks and appear in the CHART OF ACCOUNTS tab. If you've been using CSV uploads to sync your Rho account with Quickbooks so far, please give us a call. We'll get you set up.
• When you connect QB to Rho, you will see a new account in your COA tab titled "RHO [Checking Account Digits]". This is your primary account and is required for your automatic account reconciliation. It's OK to rename this account, but please don't delete it, or your integration will not work.

If the funds you’re awaiting haven't made it to the account yet, here's what to do:

Double-check that the sender used the correct fund-receiving instructions. You'll find these on your All Accounts Tab, on the right side under "View Documents," or access them from the Account Details in the upper-right corner once you select the desired Account from the left-hand toolbar.

If the instructions were followed correctly, ask the sender for some helpful information to help us investigate:

• For ACH transactions, request the ACH TRACE number (typically a 15-digit number). The sender's bank can provide this. We will also need the exact sender’s name, amount sent, and date sent.
  
  
• For domestic wire transactions, you'll need federal reference numbers (IMAD and OMAD details) ​​from the sender. Again, we need the sender's name, amount, and date.
  
  
• For international wires, ask for the MT103 Data or SWIFT confirmation. Remember to acquire the sender's info, the amount sent, and the date.

Need more information on when to expect incoming payments? We've got a handy guide on Expected Settlement Times. If you have any additional questions, reach out to our support team at clientservice@rho.co.

The first time you submit a reimbursement, you’ll be prompted to provide your personal bank account details. This data is not visible to any other team members. Rho securely stores this data to securely deposit reimbursements to your account via ACH (note that only domestic accounts are eligible).

To submit a reimbursement request in Rho, navigate to the Personal Expenses tab, then click Reimbursements.

From here, you can click “+ Reimburse” to begin submitting your transaction. This is where you can add a receipt, transaction amount, date, and merchant name.

Fill in the details of the bank account you would like to receive your reimbursement to. Click Save Details when complete.

Please note: Rho currently does not have the ability to process reimbursements for international users in local currency

You can track the status of your reimbursement requests in the Reimbursements section of the Personal Expenses tab. Click on a transaction to expand details, then click Activity to monitor progress.

The Expenses tab will not impact your current process for syncing your Rho activity to accounting.

If you have set up your Quickbooks integration, you can sync data from the Expenses tab the same way you currently sync your Rho activity. For more details about accounting integrations and syncing, please see here.

If you're managing multiple businesses through our mobile app, switching between them is straightforward. Here's how you can easily switch businesses within the app:

1. Open the mobile app and log in to your account.
2. Look for your business logo in the top right corner of the screen. This logo represents the currently active business.
3. Tap on the business logo. This action will open the Settings menu.
4. In the Settings menu, locate and tap on the three dots icon situated in the top right corner.
5. A menu will appear with several options. Here, you can select "Switch Business" to change the active business account.
6. If you have multiple businesses associated with your account, you'll see a list of all your businesses. Select the business you wish to switch to.
7. The app will then switch to the selected business, and you can begin managing it as needed.

Tips:

• Ensure that you have the latest version of the mobile app installed to access all features smoothly.
• If your business has a logo, it will be displayed as the icon in the top right corner. This visual cue makes it easier to identify the currently active business.
• If you do not see the option to switch businesses, ensure that you are logged in with an account that has access to multiple businesses. If the issue persists, contact customer support for assistance.
• Remember to log out of the business account if you're using a shared or public device to prevent unauthorized access.

You can create custom accounting attributes in Rho which will be included in your CSV exports to make reconciliation with your accounting software easier.

Custom Attributes Overview

Rho's custom attributes capability enables complex businesses to create up to 5 discrete categorizations for card and banking transactions, facilitating sophisticated, accurate mapping to their accounting ledgers.

Once custom attributes are defined for your company, transactions can automatically be tagged to these labels, allowing your accountant to seamlessly sync Rho spend activity to the books with minimal manual lift.

In this article, we will cover:

• How to create and configure custom attributes
• How to automate attribute values by default for transactions from specific cards
• How to require addition of attribute values for employee expense submissions
• How custom attributes appear when exporting expense CSVs

How to create and configure custom attributes

Account Owners and Administrators can create up to 5 custom attributes and define their values by accessing the Rho Attributes setting page.

1. Click on Organization Settings.
   

1. Select Rho Attributes.
   

1. Click Change Settings.
   

1. Click the + button to add and name a new attribute.
   

1. Once you have created an attribute, you can click the pencil icon to edit. In the popup, you can add new multi-select values, as well as archive unnecessary values.
   

1. For multi-select attributes, you can import values for the attribute in bulk.
   

How to automate attribute values by default for transactions from specific cards

You can use advanced card controls to assign attribute values for specific cards, so transactions from these cards automatically are mapped to these specific values, without further manual mapping required.

1. First, access the specific card that you wish to make changes to through the cards tab in the Rho Platform.
2. Once you have selected the specific card, click Card Settings in the Actions dropdown.
   

1. Ensure that you have Assign Rho Attributes toggled “On” in the Advanced Controls section.
   
   

2. Only multi-select attributes are available to be added to specific cards. You must select one attribute value to default each card.
   

How to require addition of attribute values for employee expense submissions

You can also use the expense rule builder to ensure that employee expense submissions are directly mapped to accurate attributes and values.

1. In the expenses tab, click on the Policies section.
   

1. Click the Add Rule button, and under the Action section in the rule builder, you will be able to toggle on the requirement for specific attributes that you have defined (for example, “Location”). Hit Save.
   

How custom attributes appear when exporting expense CSVs

Now, when you go to export CSVs for company or personal expenses, each attribute will populate in a distinct column.

Banking services provided and cards issued by Webster Bank, N.A., Member FDIC. All Rights reserved. © 2019-2023 Under Technologies, Inc. DBA Rho Technologies. Rho is a trademark of Under Technologies, Inc. Rho is not a bank. Rho partners with FDIC-insured banks to offer banking products and services.

By using Rho services, you agree to and are bound by the Rho Terms of Service. https://www.rho.co/terms-of-service

If you need to share your Rho Virtual Card details with someone, there’s a secure way to do so within the Rho platform.

Sharing your card details through this secure channel reduces the risk of your card information getting compromised.

In the My Cards tab, select the card you wish to share.

Click Actions, then Share Card Details.

Enter your recipient email & note, then click Send. The recipient will receive an email with a secure link to the card details.

The recipient will only be able to access the card details once, and the link will automatically expire after 72 hours if it hasn’t been opened.

See below for an example email of what the recipient will receive:

If you have a transaction that needs to be divided among multiple budgets or other attributes, you can do so using the Split Transaction feature in both banking and card Transaction Details windows.

Please note that the user splitting the transaction needs to be assigned to the budgets they are splitting the transaction between.

With Rho's custom attributes, you can set up fields to attribute spend across fields like locations, GL codes, departments, job numbers. Learn more about custom attributes here.

How to split transactions

In the Banking or Cards tab, select the desired transaction to open its Transactions Details window. Click the 'Split Transaction' button at the bottom of the window.

1. Click 'Add Split' for the number of splits you need.
2. In the Amount field, specify the amount allocated for each split.
3. In the Budget or Custom Attributes field, select the value associated with each amount.
4. When finished, click 'Save'.

The following instructions describe how to set up a direct integration between your Rho Account and your Xero account and how to link it via the Xero Bank Feed. This integration allows you to easily manage multiple connections to your different organizations.

Rho connects to Xero to pass transactions from Rho's checking accounts every 24 hours. The daily bank feed sync occurs each day at 3:00 AM EST.
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Here is a video walkthrough on how to set up the connection:

Connect to Xero in Rho

To enable this connection, navigate to the Integrations tab within your Rho account and click on the + button next to Xero.

Once you’ve clicked on the + button, you will be redirected to the Xero connection. To start the setup, please click on the Start Setup button. 

Log in to Xero 

Enter your Xero credentials and complete the 2FA required fields. Once logged in, you will be prompted to accept access to set this connection. Click on Allow Access.

Map Accounts

After completing the login process, you will be given the option to map accounts. At this stage, you can choose the Rho and Xero accounts from which you want your transactions to be streamed. Once you’ve completed your desired mappings, click on the Finish button.

Setup complete

Congratulations, your Rho account is now set up to integrate with Xero.

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What is a card feed integration?

A card feed integration is a data connection that allows Rho Card transaction data to flow into third-party travel and expense management software. Since Rho Cards run on the Mastercard network, they can easily connect to your T&E software via Mastercard Smart Data.

How do I set up a card feed integration for my Rho Cards?

1. Reach out to clientservice@rho.co if you would like to set up a card feed integration and connect your Rho Cards to your expense management platform.
2. Our team will confirm whether your T&E software is compatible with Mastercard Smart Data.
3. If it is, you’ll have to reach out to your T&E software to let them know that Rho will start sending data to them. Rho will provide you with a Delivery ID that needs to be shared with your T&E software in order to configure the feed on their end.
4. Our team will confirm with you once Rho’s feed is live. It takes 3 to 5 business days for Rho to set up your feed.

What data is shared?

• Cardholder name
• Last 4 digits of the card number
• Purchase date
• Purchase amount
• Merchant name
• Merchant category

What data is not shared?

Only transaction data is sent via Mastercard at the time of purchase.  We do not send any other data that you share with Rho.

How frequently do transactions sync?

• 1 time per day, Monday - Saturday after 5 PM EST

The Rho platform now includes a Vendor Payment Notification feature that automatically informs vendors about pending payments. This guide walks through the functionality and setup for this feature.

What is included in the Vendor Payment Notifications?

Vendors receive automated emails containing the following information:

• Estimated Time of Arrival (ETA): The expected delivery time of the payment.
• Payment Amount: The scheduled payment sum.
• Method and Memo: How the payment is being processed along with any relevant notes.
• Attachments: Links to any related documents for the vendor's reference. (please note that attachments will expire after 7 days for security purposes)
• Invoice Details: For AP bill payments, specific details such as invoice numbers and terms are included.

How to setup the Vendor Notifications

To activate, select the option on the vendor profile to enable vendor notifications. Enter the vendor’s email address where notifications should be sent. A preview option allows you to see a sample notification that vendors will receive. Vendors will be sent an onboarding email informing them that they will be receiving payment notifications

How can I see status/manage vendor notification preferences:

The vendor's profile shows whether notifications are enabled or if a Vendor unsubscribed from notifications. Vendors can opt out from receiving notifications through a link in the notification itself. If a vendor unsubscribes from payment notifications in error, please reach out to Rho client service.

When are notifications sent?

Notifications are sent only after a transaction is pending (note: for check payments, Rho will send an additional email once the check is deposited).

Can I customize the vendor emails?

Within the organization settings, you can specify a contact person and custom message for the email footer. Contact person’s phone, email & name on record with Rho will appear in the footer of all vendor notifications.

With Rho's native NetSuite integration, you can eliminate manual data entry and automate everyday workflows. Rho connects directly via APIs to NetSuite—not via the bank feed on NetSuite—for a seamless, automated integration experience.

Follow the step-by-step instructions below to set up an integration between your Rho Account and your existing NetSuite account.

Before you Proceed:

• Your dedicated Client Development Specialist is here to guide you through the integration setup; please give us a call before you begin.
• Please ensure you are signed in as an Administrator on NetSuite and that you are a Bookkeeper, Admin, or Account Owner in Rho.

Navigate to the Integrations Setup Page in Rho

Sign into Rho’s platform and click the Integrations icon from the left-hand navigation bar. Then click the NetSuite icon and select Connect to NetSuite from the dropdown.

You will be directed to the Integration setup page for NetSuite, click Get Started.

1.  Enable integration functionality in NetSuite

In NetSuite, hover over Setup → Company, and click Enable Features. When in the Enable Features page, select the SuiteCloud tab. Under the SuiteCloud tab, go to the section SuiteCloud (Web Services) and please ensure the following 3 checkboxes are checked:

• SOAP WEB SERVICES
• REST WEB SERVICES
• TOKEN BASED AUTHENTICATION

Click Save.

2. Create the integration in NetSuite

In NetSuite, navigate to Setup → Integration → Manage Integrations and click New.

1. Name the integration "Rho Integration"
2. Under Token-Based Authentication, check the boxes for TOKEN-BASED AUTHENTICATION and TBA: AUTHORIZATION FLOW.
3. Under TBA: AUTHORIZATION, paste in the below callback URL: https://api.rho.co/webhook/netsuite_authorize_callback
4. Uncheck the AUTHORIZATION CODE GRANT in the OAuth 2.0 section
5. Click Save.

IMPORTANT: After saving, you will receive two credentials at the bottom of the page: Consumer Key and Consumer Secret. Please copy and save these nearby (e.g. in a notes document), as you will need them in Step 5.

3. Install the bundle in NetSuite

In NetSuite, go to Customization → SuiteBundler and click on Search & Install Bundles.

1. Type into the search bar "Rho Accounting Integration"
2. Select and install the bundle with the bundle ID: 436739. It is key that you select 'Install Bundle', or the integration will not work.

Please Note: NetSuite may take a few minutes to download the bundle.

4. Deploy the script

• After installing the bundle, go to Customization → Scripting → Scripts → New.
• Select or type in rho_production.js and click Create Script Record
• Name the script “Rho Integration API”, then click the arrow on the save button and click Save&Deploy
• In the Script Deployment screen, set the Status to Released and the Log Level to Error
• Under Audience → Roles check Select All

Click Save

IMPORTANT: After saving, you will receive the External URL. Please copy everything that comes after "restlet.nl?” (See screenshot example below). Save this nearby, you will need this in Step 5.

5.  Authenticate your account

In Rho, enter the following three details that you saved in Steps 2 and 4:

• CONSUMER KEY
• CONSUMER SECRET
• EXTERNAL URL EXTENSION

Click Authenticate.

6. Allow Rho Integration access in NetSuite

You will be redirected to log in to NetSuite, please enter your NetSuite login credentials.

Grant Rho Integration access to your NetSuite account by clicking Allow.

The connection is now complete and you will be redirected back to Rho.

Next Steps:

Before you proceed, we recommend you speak with your Client Development Specialist who is happy to guide you through this process. The following steps should be completed in the following order.

1. Set Up Account Mapping
2. Set Up Transaction Mapping
3. Sync to NetSuite

Please Note:

Account Mapping allows you to select the Bank, Credit Card, Accounts Payable, and Treasury Chart of Accounts in NetSuite that you would like to map transactions and bills to.

• If you already are tracking Rho transactions in a designated CoA, this allows you the ability to continue posting Rho transactions to that exact CoA.
• If you do not select a NetSuite CoA (via the NetSuite Mapping page) prior to syncing your Rho account, Rho will create these accounts for you in NetSuite and post transactions to those accounts. You may rename this account, but, if you delete this account, the integration between your Rho and NetSuite account will not work.

If you have been uploading .CSV files to sync your Rho account with NetSuite so far, please give us a call, so we can easily get you set up.

You can integrate Rho with your accounting software to automate the reconciliation process and eliminate manual data entry.

To connect Rho to your Sage Intacct account, follow the step-by-step instructions below. If you need any assistance during the set-up process, contact our Customer Success team at 1 (855) 7-GETRHO or clientservice@rho.co, and we will gladly assist you.

Note: You will need to have full Sage Intacct admin privileges to complete the following steps. Contact your Sage Intacct administrator if you have any questions.

Additionally, if your transaction requires a "project" or "job" to be entered in Sage, we are unable to support it syncing over from Rho at this time.

Get Started in Sage Intacct

First, you will need to ensure Sage Intacct Web Services are enabled.

1. Sign in to your Sage Intacct account
2. Go to Company → Admin → Subscriptions → Enable Web Services.

Create a Web Services User

Next, you will need to create a Web Services user.

1. Go to Company → Admin → Web Services Users
2. Click the Add button on the top right
3. Fill out the following fields
   • Set User ID to "Rho"
   • Fill in the Last Name, First Name and Email Address fields
     • Note: Use your personal information and business email for these fields. You will receive an email later with credentials, so it is important this is your email.
   • User Type should be Business
   • Admin Privileges should be Full.

After creating a Web Services User, one of two things will happen, depending on your role settings in Sage intacct:

1. You will be redirected to select permissions for the Web Services user. If this occurs, proceed to the “Set Permissions” section of this article.
2. You will not be redirected at all. In this case, proceed to the “Create a Role” section of this article.

Create a Role

If you create a Web Services user and you are not redirected to set permissions for this user, you will need to create a role and assign the user that role.

1. Go to Company → Admin → Roles and click Add on the top right corner
2. Name the role, "Rho Role"
3. Click Save
4. Proceed to the “Set Permissions” section of this article.

Set Permissions

1. Select the check box next to the application/module. This will select all permissions
2. Once you select all boxes, you will need to click into each set of permissions and select all desired permissions. If you use the All field, make sure to check that there aren't multiple sections within one permission group
3. Once you have thoroughly selected checked on all permissions, click Save

Assign Role to the Web Services User

• After creating a role, go to Company → Admin → Web Services Users and select Edit next to the Web Services user you set up
• Click on the Roles Information tab and, in the rows listed, select the role you created and select Save in the top right corner to finalize your changes

Authorize Rho as a Sender on Sage

1. Go to Company → Setup → Company
2. Click Security and click Edit on the top-right
3. Scroll down to Web Services Authorization and select Add in the top left
4. Fill out the form as follows:
   • Sender ID: rho.co
   • Description: Rho Integration
   • Status: Active
5. Click Save to submit your changes

Navigate Back to Rho & Complete the Final Step

To complete the integration between your Rho account and existing Sage Intacct account, follow the step-by-step instructions below.

1. Sign in to Rho and navigate to the Integrations tab in the left-hand navigation bar
2. On the Integrations page, click Connect located under Sage Intacct
3. Add your Sage Intacct login credentials and click Continue.

Congratulations, your Rho account is now set up to integrate with Sage Intacct.

Once the integration is set up, we recommend signing back in to Rho to complete the following steps:

• To set up your account and transaction coding preferences, use our create mapping rules article
• To set up your syncing preferences  - use our How to sync transactions article

What are direct manager approvals?
With direct manager approvals, you have the ability in Rho to automatically route employee expenses up the direct manager approval chain (to your manager and/or your manager's manager), assigned both in Rho or via your HRIS integration.

By combining direct manager approvals with $ amount tiers (e.g. require manager approval for expenses above $50 and CFO approval for expenses above $300 amount), you can create multi-level approval flows that reflect your organization's unique structure with Rho.

Defining the manager relationship

Direct Managers can be assigned easily through User Management > Assign Managers.

Tip: We recommend exporting your organizational structure from an HRIS, or similar system.

Once the file is processed, any errors will be flagged. To fix them, make the corrections on the file, and try uploading again. Managers can also be updated individually via the User Management page.

Configuring your approval policy

First, enable Expense Approvals by going to organization name > Organization Settings > Payment Security > Expense Approvals.

Next, start adding approvers. Each tier represents a dollar-amount threshold for which an approver, or approvers will get notified to approve for.

Direct managers can be assigned solo to a tier, or can be combined with a static user. When multiple approvers are in a tier, any one of them can approve or reject.

Configure a Default Approver

If direct managers are added to the approval policy, we will route expenses to whomever is defined as the submitting user’s manager.

In the event there is no direct manager we can use, the expense will be routed to the Default Approver. Here are examples in which the Default Approver might come into the picture:

• There are three levels of direct manager approvals. A Sales VP whose only manager is the CEO submits an expense
  • Route: CEO -> Default Approver
• A new employee does not yet have a direct manager assigned to them, and submits an expense
  • Route: Default Approver
• A direct manager’s email was incorrect in the CSV file and hasn’t been fixed. Their direct report submits an expense
  • Route: Default Approver

Only one default approver can be configured at a time.

Sample paths:

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The following instructions describe how to set up a direct integration between your Rho Account and your existing QuickBooks Online account. If you're interested in connecting Rho transactions via the QuickBooks Bank Feed, see instructions here.

Note: this integration is only compatible with QuickBooks Online. For QuickBooks Desktop, you can download a CSV of transactions from your Rho account via these steps and upload them to QB Desktop).

1. Once you are signed into the Rho platform, click Integrations in the navigation bar.
2. Click the QuickBooks icon.
3. Follow the login instructions to connect to your QuickBooks account.
4. When finished, click Accounting in the navigation bar.
5. Select the transactions you want to sync.
6. Click the Sync button.

When you connect QuickBooks to Rho, a new account is added to your CHART OF ACCOUNTS tab named RHO [CheckingAcct#], where [CheckingAcct#] is the 10-digit account number associated with the linked Rho account. This is your primary account and is required for automatic account reconciliation. You can rename this account, but integration between your Rho account and Quickbooks will not work if the account is deleted.

What information can I view in the Accounting Tab?

Once you have connected QuickBooks to Rho, use the Accounting Tab in the Rho platform to manage mapping rules, view transactions, and make necessary changes.

The Accounting Tab includes two subsections – “Dashboard” and “Mapping Rules.” Learn more about what you can view in the Dashboard here and about what you see in the Mapping Rules here.

Important Integration Notes

Syncing with your Quickbooks account is a manual process. Each time you want to reconcile your Rho Account in QuickBooks, you must click the Sync Quickbooks button.

Rho clients can create multiple operating accounts for a single business entity to organize operating cash.

All businesses get access to a primary Rho Checking Account. You can easily create additional sub-accounts with to organize cash for purposes like payroll or taxes.

To create a sub-account, log into your account head to the Banking tab. Click "Create Account" in the top right corner. Follow the steps to name then create your sub-account.

FDIC Coverage

Each Rho customer gets up to $250,000 in FDIC deposit insurance coverage across all Rho checking accounts.

In your Rho dashboard, navigate to Organization Settings by clicking the V next to your business name in the top left corner.

Navigate to Payment Security > External Transfers, where you’ll configure your desired settings. Click Change Settings to make changes to your approvals.

First next to Require approval for all outgoing bank payments, toggle to On. You can then click + Add Rule to create a custom approval rule for your organization.

In the pop-up window, fill out the form with your desired configurations. The logic works as follows: For X amount or above, X number of approvals are required.

You can then add individuals who will act as approvers for this rule. Note that only users who are part of your organization can be added as approvers. If you don’t see the user you are looking for, you can invite them to join via the Invite User button.

So, if you set your minimum amount as $50 and your number of approvals at 2, then any transfer of fifty dollars or more must receive two approvals from two separate people designated in the Approver list before the outgoing payment can be sent.

Click Save Changes to create the rule. Note, you can create multiple rules.

When you are finished making changes, Click the Save button in the top right corner to save and apply the rules you created.

Automatic Card Payments enable continuous card spending by ensuring you always have sufficient credit limit headroom. You can customize your limit threshold and payment amount to suit your needs.

Set Up Automatic Payments

To set up automatic card payments, click on your business name in the upper left corner of your screen to find the Organization Settings option.

Only Account Owners and Administrators are able to configure Automatic Card Payments.

In the Administration tab, scroll to the Payment Security section, then scroll until you see the section for Automatic Payments. Click on "Change settings" and the payment criteria will appear below.

Customize Your Credit Limit Threshold

First, you must customize your credit limit threshold. This percentage reflects the card balance value that triggers Rho to automatically create a payment. This allows you to continue spending as you approach your limit. The default is 95%. You can set a threshold between 1 and 99%.

• For example, using the default 95%, if your credit limit is $100,000, once your credit balance is over $95,000, this will trigger Rho to automatically create an interim payment via an ACH Pull.

Customize Your Payment Amount

Next, customize your payment amount. This is calculated as a percentage of your total credit limit. The default is 5%. You can set a payment amount between 1 and 99%.

• For example, using the default 5% - if your credit limit is $100,000, once your credit balance has exceeded $95,000 (per the above example), Rho will automatically make an interim payment of $5,000 via ACH Pull. This card payment of $5,000 will be applied to your card balance in order to enable continuous spending.

Select Your Payment Account Source

Finally, you must select the account from which you would like the interim payment to be automatically paid. An automatic ACH pull will occur for the preset % amount once the threshold is hit. Available accounts include:

• Your Rho checking account
• Your linked account at a third-party financial institution

For more information about linking an external account, see How can I link a business account to my Rho account?

Please Note: Automatic payments are credited to your Rho Card account when received to enable uninterrupted card spending for accounts in good standing. The Rho Card payment isn't complete until after the payment settlements and the ACH reversal window has closed.

While the Rules Builder determines what additional information is required for a given expense, approvals are set by dollar amount.

To set up approvals, go to your Organization Settings by clicking your company name at the top left of the Rho dashboard.

You can also automatically route employee expenses directly to an employee’s manager for review and approval. To learn how to set this up, refer to this article on Direct Manager Approvals.

Please note: If Expenses is not enabled, you won’t be able to set up Approvals.

How to set up approvals

Approvals are determined by dollar amount. You can set a threshold, like $100 and below, to auto-approve. You can assign multiple levels of approval within a dollar threshold

In the example below, all Rho Card spend will be auto-approved once the necessary information (like receipt and attendees), as determined by the organization’s rules set up in the Policy tab, is added to the transaction.

To require approvals for certain transaction amounts, you can create multiple levels of approval.

In the example below:

• All spend under $10 will be auto-approved
• For transactions over $10, a user in the first tier of approvers must approve
• For transactions over $500, both a user in the first tier and the second tier must approve
• All transactions greater than $10,000 require three tiers of approval

Note:

Once you create an approval tier, you won't be able to change the amount. In order to make changes, you can create a new tier and delete the old one.

Getting started

To send an international wire in USD or another currency using Rho, first ensure you have set up the vendor, including their international payment method. You can check this by visiting the Vendor tab.

Not sure if your vendor’s location is supported? You can find out by reviewing the countries we support sending funds to here.

International USD Wire Fees at Rho

While Rho does not charge additional fees for international wires sent in USD, such transfers can be subject to fees set by associated banks (recipient, correspondent, or intermediary banks) and/or the SWIFT network.
To provide you with greater visibility, Rho shows you the FX fee total upfront when initiating your payment. To access this information, click the > arrow icon next to Total Fees.

You can choose to absorb all fees that are incurred by recipient, correspondent, or intermediary banks in addition to any SWIFT network charges (for a flat rate of $15), by deducting them from your bank account. To cover all fees on the transfer, simply click the toggle to “on” (next to “Cover all recipient delivery fees”).
Alternatively you can choose to have your recipient pay these fees by deducting them from the total wire amount. To do so, ensure the toggle next to “Cover all recipient delivery fees” is turned off.

Please note that these fee totals are only an estimate. Rho may not have visibility to additional fees incurred by recipient, intermediary or correspondent banks’ fees while the funds are in transit.

FX Transfer Rate at Rho

Rho offers a market-leading 1% FX rate for foreign currency conversion and transmission (sending USD to another currency).

Making a payment

To send funds internationally to a vendor, select the Make A Payment button from your Rho Banking Tab.

From the Send Money page, click the International tab and then select either Internationally in USD or Internationally in a foreign currency depending on your Vendor’s preference.

Certain currencies including IDR, PHP, INR, and MYR are processed via local payments rails, not the SWIFT network. This means that once the funds leave Rho, we have limited visibility on the payment and cannot provide tracking information.

Next, follow the prompts to select the Rho account you would like to send funds from, the Vendor profile, and their recipient account:

• Click the From Account drop-down list and select the Rho account that the money is transferred from.
• Click the To Vendor drop-down list and select the desired Vendor from the drop-down list.
• Note: Only vendors with an international bank account are listed in the drop-down list. The international bank account(s) associated with the vendor are displayed. Select the desired account and click Continue.

Specify the value in US Dollars in the You Send or the Vendor Gets field, and the Rho application will convert the value to include fees and the conversion rate if non-USD.

You can expand the Total Fees section by clicking on the > arrow to view a more detailed breakdown of  your transaction. For more information on how international wire fees and currency conversion rates are calculated please refer to International Wires Fees (USD or Foreign Currencies).

Additionally, here you can choose to absorb all delivery fees that are incurred or you can choose to have your recipient pay these fees by deducting them from the total wire amount. To do so, either turn on (or leave off)  the toggle next to Cover all recipient delivery fees.

Once you have decided on the fee structure for your transfer, you will see those choices reflected in the Total amount we send field.  At any time during the payment initiation process, you can view the Recipient Gets field to understand the amount estimated to be received by your vendor (not including delivery fees if you are not covering those fees).

Click Continue. The values are transferred to the Transfer Details page.

Specify the transfer information, and then click Create:

From
Lists the Rho account that the money is transferred from, and the amount of money to be transferred in US Dollars.

To
Lists the vendor to receive the money, and the amount of money to be transferred in US Dollars.

Frequency
By default the money is scheduled to be transferred only once (One Time Only). To specify a recurring transfer, click the drop-down list and select the desired frequency:
- One Time Only (default)
- Every day
- Every week
- Every month
- Every year

Assign from Budget
To assign the transfer to a specific Rho budget, click the drop-down list, and select the desired budget name. For more information about creating budgets, see Create a New Budget. Optional.

Memo
Enter any notes or information to be associated with the transfer. Optional.

Payment Reason
Enter an explanation for the global transfer.

Payment Reference
Enter the reference number associated with the transfer (for example, an invoice number).

Add Attachment
To attach a bill or invoice to the transfer, click the Add Attachment button. An open dialog window displays, allowing you to navigate to the location where the file is located, and then click Open.

When will the transaction begin processing?
By default, the money is scheduled to be transferred immediately (Now). To specify a later date, click Later and then click the calendar field to specify the desired date. All immediate transfers are displayed in your Banking Tab, and all scheduled transfers are displayed on the Scheduled Transfers page, which you can view in your Banking Tab.

If you schedule a recurring transfer using the How often? field, the Rho application bases the transfer on the date specified in the Send Date field. For example, if you schedule a monthly transfer (Every Month) with a schedule date of 01/01/2023, then the first recurring transfer will occur on 02/01/2023.

Confirm Transfer Details

After you create the transfer a confirmation page will be displayed. Review the transfer information, and then click the Confirm Payment button.

Please review international wire restrictions to ensure your wire will not be returned or fail.

When you click the button, Rho sends a confirmation code using the two-factor authentication method that is specified in your Account Settings page.

From the verification page, enter the code sent to your account and click Continue.

Note: To choose another method to verify the transfer, click the Use another method button and select another verification method (text message, phone call, or email).

Tip for sending Wires:

• To ensure your wire transactions display your preferred business name, we suggest providing details in the memo/note section to include information "Sent from [Insert Business Name Here]."
• Please note that if a payment is scheduled in advance, the currency conversion rate may change from the time it is initiated to the time the payment is sent out.
• Please review international wire restrictions to ensure your wire will not be returned or failed. Additionally, please review which countries we support sending funds to:  Which countries can I send an international wire transfer to? To ensure your vendor’s location is supported.

The conversion rates displayed in this article are for illustrative purposes only and do not reflect current or guaranteed exchange rates.

You can set up company-wide merchant restrictions, meaning all Rho Card spend across your organization will be declined at the merchant(s) you restrict.

To set up, click on your organization name at the top left of your Rho Dashboard, then click Organization Settings.

In the Organization Settings, click Payment Security, and scroll to the section called Merchant Restrictions. Click the Change Settings button to make changes.

From here, you can restrict an unlimited number of merchant categories (ex. Advertising Services, Airlines, Grocery Stores) and up to 20 specific merchants.

Once saved, all Rho Card transactions will be declined at these specific merchants or merchants that fall into the categories you choose.

User limits are a recurring monthly limit assigned to a user. This limits how much the user can spend across their Rho Cards. This can be adjusted at any time. If not enabled, the user’s total spending ability will be determined by limits assigned to their Rho Cards.

User limits can be assigned and edited in the User Management tab, as well as from the card creation & editing workflows.

How to set a User Limit

To set a monthly User Limit for an existing user:

1. Navigate to User Management
2. Select the user
3. Click Edit
4. Add or change User Limit

You will also have the ability to set a User Limit when creating a new user.

You can use Rho to send money via physical check to any person or business. Rho generates a physical check made out to the specified vendor and mails it to their configured address.

To begin, navigate to the Banking tab in your Rho dashboard.

Click the Move Funds button to start your transfer, and select the Pay option.

Select your vendor on the next screen, then select the Send a Check option. If you do not have the Payment Account already created, you have the option to add a new payment account.

On the Amount page, select the Desired Checking account you wish to pay from and enter the amount.

The following screen allows you to add additional transaction information. When you are finished, click the Continue button at the bottom of the screen.

Frequency: By default, the money is scheduled to be transferred only once (One-Time Only). To specify a recurring transfer, toggle on Schedule for a future date and select the desired frequency: one-time only (default)—every day, every week, every month, and every year.When will the transaction begin processing?: By default, the money is scheduled to be transferred immediately (Now). To specify a later date, click on the calendar field to specify the desired date after toggling on Schedule for a future date.

Note: If you schedule a recurring transfer, the Rho application bases the transfer on the date specified in the Send date field. For example, the transfer will execute at that specific date each month (Jan 20th, Feb 20th, etc.), regardless of whether it's a weekend or not, if the monthly cadence is set on a recurring transaction. Note that it will execute on that exact date, but it may not settle on that exact date, depending on the transaction type—settlement time may vary.

If February has fewer days, it will be set to the last day of Feb; for ex. choosing Jan 31 and setting a monthly recurring cadence would apply the transaction on Feb 29, Mar 31, Apr 30

Memo: Enter any notes or information to be associated with the transfer.

Add Attachment: To attach a bill or invoice to the transfer, click the Add Attachment button. A dialog window will open, allowing you to navigate to the location where the file is located and then click Open.

Add Budget & Label: To assign the transfer to a specific Rho budget or label, click on the relevant button and select the desired name. For more information about creating budgets, see Create a New Budget.

You'll be taken to a confirmation screen where you can review transfer details for accuracy. Once you are satisfied, click Confirm & Pay to finish.

Locating the check number

In Rho, there are several places where you can find the check number for your transactions. Here’s where you can view it:

• AP and Banking Transaction Windows: When you open the details of a specific transaction in either the Accounts Payable (AP) or Banking sections of your Rho dashboard, the check number is displayed within the transaction details.
• Vendor Notifications: When a check is issued and sent to a vendor, the notification sent to the vendor includes the check number. This helps vendors track and reconcile payments.
• Transaction PDF Exports: When you download the details of a transaction in a PDF, the check number is included in the export.

At this time, Rho does not support third-party check issuance or printing (including issuing checks from your Payroll providers (ADP, Gusto, etc). In order to complete Payroll checks for your employees, we suggest creating them as Vendors and issuing checks through Rho. Rho does not currently offer checkbooks, printed checks, or cashier's checks.

You can use Rho to send money to any person or business. To start, navigate to the Banking tab in your Rho dashboard, click the Move Funds button, and select the Pay option to start your transfer.

On the next screen, select your vendor and then the Rho Vendor's Payment Account. If the Payment Account has not already been created, you can add a new one.

On the Amount page, select the Desired Checking account you wish to pay from and enter the amount.

After successfully selecting the vendor and entering the desired amount, you can add additional transaction information on the Details page. When you are finished, click the Continue button at the bottom of the screen.

Frequency: By default, the money is scheduled to be transferred only once (One-Time Only). To specify a recurring transfer, toggle on Schedule for a future date and select the desired frequency: one-time only (default)—every day, every week, every month, and every year.When will the transaction begin processing?: By default, the money is scheduled to be transferred immediately (Now). To specify a later date, click on the calendar field to specify the desired date after toggling on Schedule for a future date.

Note: If you schedule a recurring transfer, the Rho application bases the transfer on the date specified in the Send date field. For example, the transfer will execute at that specific date each month (Jan 20th, Feb 20th, etc.), regardless of whether it's a weekend or not, if the monthly cadence is set on a recurring transaction. Note that it will execute on that exact date, but it may not settle on that exact date, depending on the transaction type—settlement time may vary.

If February has fewer days, it will be set to the last day of Feb; for ex. choosing Jan 31 and setting a monthly recurring cadence would apply the transaction on Feb 29, Mar 31, Apr 30

Memo: Enter any notes or information to be associated with the transfer.

Add Attachment: To attach a bill or invoice to the transfer, click the Add Attachment button. A dialog window will open, allowing you to navigate to the location where the file is located and then click Open.

Add Budget & Label: To assign the transfer to a specific Rho budget or label, click on the relevant button and select the desired name. For more information about creating budgets, see Create a New Budget.

You'll be taken to a confirmation screen where you can review transfer details for accuracy. Once you are satisfied, click Confirm & Pay to finish.

ACH vs. Domestic Wires

ACHs and Domestic Wires are both domestic payments. However, since these are two different types of payments, some banks reserve routing numbers for ACHs separate from those for wires. Before sending a payment, be sure to check that the routing number you have for the recipient bank accepts ACHs, wires, or both.

Each financial institution sets its cutoff time policy for sending same-business-day bank wires.

• Domestic wires are typically processed and received at the recipient bank on the same day if the wire is issued prior to the 4:45 p.m. EST deadline. If issued after the deadline, the wire should arrive within 24 hours of being sent.
• ACH settlement time varies depending on various factors, such as the policy of the receiving bank or transaction amount. Typically, ACH transfers are received within 1 to 3 business days. If the ACH payment is created before 2 p.m. ET and is under $1mm, it should process on the same day.

All Rho Card transactions, even those that have been auto-approved as configured in your approvals settings, are shown in the Company and Personal Expenses tabs.

Understanding the Transactions Table

The default view on the Expenses tab is grouped by approval statuses, presenting a view that shows all expenses that require your approval in real-time. This makes it easy to understand what requires your attention, and what action needs to be taken.

To drill down to a specific expense, use groups, filters, or search.

What do the different approval statuses mean?

• Complete: Expense has been approved
• Auto-Complete: Expense has been approved automatically, per the organization’s approval policy
• Needs My Approval: Expense requires approval from you
• Needs Approval: Expense requires one or more approvals, from other users in the organization
• Incomplete: Expense is missing one or more pieces of information, per the organization’s submission policy
• Out-Of-Policy: Expense is determined Out-Of-Policy per the organization’s submission policy
• Rejected: Expense has been rejected by an approver

To see more details, like whether an expense was manually or automatically approved, or what information is missing from an expense, or click on the expense to see full details.

How to approve a transaction

All transactions that aren’t auto-approved require an approver to manually review and approve or reject the transaction.

Expenses which require your immediate approval will appear by default, under Needs Approval.

To approve a singular expense, hit the checkbox and click Approve. If you want to view more attributes, you can click anywhere on the expense to see more details, or you can simply scroll to the right to view more columns.
Note: The columns are adjustable by clicking on View.

How to reject a transaction

To reject a transaction, follow the same steps as detailed above, but click Reject.

You’ll be prompted to add a note, and the rejection reason will be sent to the submitting user, and remain in the activity history of the expense.

Bulk Actioning Expenses

You can also approve or reject expenses in bulk. This is particularly helpful for approvers who have a large number of expenses to review, and want to efficiently action on them.

To bulk action, simply select the checkboxes of the expenses you’d like to action, and either approve or reject via the buttons in the header.

A

Approve Payments

To approve a payment, navigate to Accounts Payable > Payments > Approvals on web or mobile to view all items awaiting your review. Click on the item you wish to approve.

You can approve from the table, or click the payment to review expanded details, then click Approve.

If your organization administrator has enabled two-factor authentication, you may be prompted to enter a six digit code you will receive via text or email. Enter the code and click Continue.

You will receive a confirmation notification in the bottom left corner of the screen. It will also note any additional approvals needed per your administrator’s approval settings.

If you are the final approver needed before the payment is sent, you will receive this confirmation.

Reject Payments

To reject a payment, simply click on the red Reject button either from the table or by clicking into a specific transaction.

There are 3 options when rejecting a payment:

1. Move to Payment Draft. The payment will be rejected, but the bill will remain processed. That means you'll find the rejected payment in the Payments tab under Drafts.
2. Move to Bill Draft. The payment will be rejected, and it will return to the Bills tab to be reviewed.
3. Archive Payment. The bill will be archived.

Final Approver on Payment

If you are the final approver of a bill, you will be asked to confirm all bill details before approving and scheduling payment.

Click Approve in Bill Details, then Approve & Schedule Payment.

Review the payment summary form and click Confirm Payment.

Lastly, if your organization administrator has enabled two-factor authentication, you may be prompted to enter a six digit code you will receive via text or email. Enter the code and click Approve & Schedule.

You will be brought to a screen confirming that the payment was successfully scheduled for disbursement.

Bulk Approve Payments

To bulk approve payments, navigate to Accounts Payable > Payments > Approvals to view all items awaiting your review.

Select the empty boxes to the left of each line item that you wish to approve. When you have selected all your desired items, click the green Approve button in the top left corner.

Bulk Rejects Payments

To bulk reject payments, navigate to Accounts Payable > Payments > Approvals to view all items awaiting your review.

Select the empty boxes to the left of each line item that you wish to reject. When you have selected all your desired items, click the red Reject in the top left corner.

Cancel Scheduled Payments

To cancel a scheduled payment, navigate to Accounts Payable > Payments > Scheduled to view all items scheduled for payment.

Click the three dots on the right side of the line item, then click Revoke.

Confirm the action in the pop-up.

If you need to share your Rho Virtual Card details with someone, there’s a secure way to do so within the Rho App.

Sharing your card details through this secure channel reduces the risk of your card information getting compromised.

To share a virtual card, click on the Cards tab, then select your card. Click the three dots at the top right of the screen, then click Share Card.

Then, fill in the email address & optional note to accompany the card details. The recipient will receive an email with a secure link to the card details.

Note: The recipient will only be able to access the card details once, and the link will automatically expire after 72 hours if it hasn’t been opened.

To reset a Rho password, team members can send an email request to clientservice@rho.co, or admin and account owners can directly reset the password for team members.

As an admin or account owner, directly reset a team member's password, by doing the following:

1. From the user management tab, click on the team member that you would like to reset the password for.

2. Click Reset Password

3. Next, click Continue to send an email with password reset instructions to your team member.

The password reset will require 2FA validation to continue. You can retrieve and enter your code based on your setup (i.e., SMS, Google Authenticator, Authy, etc.).

Finally, you'll receive an email confirming that you've successfully initiated a password reset for your team member.

Your team member will receive an email with instructions to reset their password.

NOTE: The Rho mobile app does not support the password reset flow. Please note that you will need to set up a new password through the Rho web platform.

To view any banking transfers that require your approval, open the Rho app and head to the Approvals tab. There, you can approve or reject each of these transfers.

If you reject a transfer, you can add a note to the rejection for the requester to review. Once you approve a transaction, the payment will process. You’ll see the processed transaction in the Recent Activity log in your Banking Tab in the Rho dashboard.

If you have approval permissions in Rho, you can approve outstanding expenses via the Rho App.

Navigate to the Expenses tab, then click on the Company tab to view all expenses within the budget(s) you have approval permissions for.

Click on an unapproved transaction, then click Approve or Reject in the bottom right corner of the screen.

The approver’s name will be shown in the transaction status.

If you reject the expense, you’ll need to provide a reason, which will be shared with the expense submitter.