Applying to Rho FAQs

Why do you need my banking and accounting data?

This information is necessary to facilitate financial services provided by Rho and our banking partner and to fulfill our legal obligations with respect to the federal identity verification mandates. You can learn more about how Rho collects, uses, and protects your personal information by reading our Privacy Policy.

Why do you need my Social Security number?

Your social security number is one of several data points required for Rho to fulfill mandatory customer identification requirements in support of your Rho application. For more information on how Rho collects, uses, and protects your personal information, please refer to our Privacy Policy.

How do I know that my banking and accounting information are secure?

In addition to Rho's protections, we work with trusted third-party integrations with companies like Plaid, Finicity, and Codat to securely handle your sensitive banking and accounting information, in line with industry best practices. Here is more information about each platform’s security standards and practices:

  • Plaid keeps your data safe and private with best-in-class encryption protocols like the Advanced Encryption Standard (AES 256) and Transport Layer Security (TLS)
  • Finicity implements best-in-class physical, technological and procedural security safeguards similar to those used by major financial institutions (banks, credit card companies, trading firms)
  • Codat’s Security Compliance program upholds SOC 2 Trust Service Principles and ISO 27001 standards  

For more information about how Rho collects, uses, and protects your personal information, please refer to our Privacy Policy.

Plaid or Codat does not support my account

Our third-party integration partners supports a variety of banks and accounting software. If you do not see your provider, you can opt to upload 6 months of accounting and banking statements for all your accounts by clicking Upload Statements Manually.

I’m stuck and can’t proceed through the application, what should I do?

If you receive an error message as you attempt to proceed through your application, please ensure that all mandatory fields have been completed.

In the event that you are prompted to provide information that is not readily available, you can revisit your application later by re-entering the same email address you used to start your application. You will then receive an email with a new link that will take you to your saved, in-progress application.

You can also invite a teammate to collaborate on the application by using the Invite Teammate button at the top-right of your screen.

If you encounter any issues during the application process, feel free to contact us by using the in-application chat feature, calling us at 1 (855) 7-GETRHO, or sending an email to clientservice@rho.co.

Which fields are mandatory and which are optional?

Most fields in the application are mandatory. Non-mandatory fields are labeled with (Optional) next to the field label.

How do I return to my application?

You can return to your application at any time by re-entering the same email address you used to start your application.

If you enter an email that is already used by Rho (i.e., you have an account), you will be taken to the login page. On the Business Login page, you will see a list of all active businesses and applications in progress, allowing you to continue from there. You can also start a new application by clicking on the Apply for a new business button.

I’m having trouble uploading documents

If you are having trouble uploading a file, please check the following:

  • If the file is zipped (compressed), please unzip (un-compress) the file before uploading
  • Please verify that the file type is one of the supported types for this section
  • There is a 10 MB maximum file size. If the file is larger than that, try reducing the file size if an image, or splitting the file into multiple portions if a PDF, CSV, DOC, XLS, or XLSX

Can multiple people work on the same application?

You can invite collaborators to help with adding a UBO (Ultimate Beneficial Owner) or Control Person. You can invite them directly from those steps in the application flow.

What documents do I need to apply for credit?

In order to provide credit, Rho needs bank and accounting statements for all active business accounts.

No person owns at least 25% of my business

In the event that no individual owns at least 25% of your business, you can add the person who exercises substantial control over the business instead (i.e. typically the CEO or financial officer).

What legal documents will I need?

To better understand your business, Rho will also ask for details about your company structure and request legal documents including: Articles of incorporation and your EIN number.

Multiple businesses—how to apply for separate accounts but have them under one login?

Have an existing account with Rho but have multiple entities that need accounts? Just submit another Application and contact our service team at clientservice@rho.co—we'll add the new account under your existing User Profile!

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Rho is a fintech company, not a bank or an FDIC-insured depository institution. Checking account and card services provided by Webster Bank N.A., member FDIC. Savings account services provided by American Deposit Management Co. and its partner banks. International and foreign currency payments services are provided by Wise US Inc. FDIC deposit insurance coverage is available only to protect you against the failure of an FDIC-insured bank that holds your deposits and subject to FDIC limitations and requirements. It does not protect you against the failure of Rho or other third party.
The Rho Corporate Card is issued by Webster Bank N.A., member FDIC pursuant to a license from Mastercard.
Investment management and advisory services provided by RBB Treasury LLC dba Rho Treasury, an SEC-registered investment adviser and subsidiary of Rho. RBB Treasury LLC facilitates investments in securities: investments are not deposits and are not FDIC-insured. Investments are not bank guaranteed, and may lose value. Investment products involve risk, including the possible loss of the principal invested, and past performance does not future results. Registration with the SEC does not imply a certain level of skill or training. Treasury and custodial services provided through Apex Clearing Corp. ("Apex") and Interactive Brokers LLC ("Interactive"), registered broker dealers and members FINRA/SIPC. Interactive rates may vary from Apex rate shown above. For additional information about investment management and advisory services provided by Rho Treasury, please refer to Rho Treasury’s ADV-2A Wrap Fee Brochure.
             
This material presented is for informational purposes only and should not be construed as legal, tax, accounting or investment advice. Under no circumstances should any of this material be used for or considered as an offer to sell or a solicitation of any offer to buy an interest in any securities. Any analysis or discussion of financial planning matters, investments, sectors or the market generally are based on current information, including from public sources, that we consider reliable, but we do not represent that any research or the information provided is accurate or complete, and it should not be relied on as such. Our views and opinions are current at the time of publication and are subject to change. You should consult with your attorney or relevant professional advisor for advice particular to your personal or business situation.
                  
Rho Treasury is not insured by the FDIC. Rho Treasury are not deposits or other obligations of Webster Bank N.A., or American Deposit Management Co.’s partner banks, and are not guaranteed by Webster Bank N.A., or American Deposit Management Co.’s partner banks. Rho Treasury products are subject to investment risks, including possible loss of the principal invested.
*This reflects the sought net yield based on 90-day Treasury Bill rates as of [DATE] and an annual fee which ranges from 0.15% for deposits of $20M or more to 0.6% (the maximum annual fee) for deposits under $2M. Individual results may vary depending on the actual investment date and investment products selected. Past performance is not a guarantee of future performance results. The yield is variable and fluctuates without prior notice. The rate shown is net of fees. The amount of Treasury Bills available at a particular yield will depend upon the sellers’ offer size; any remaining cash balance after the purchase may not earn the same yield.
© 2019-2024 Under Technologies, Inc. DBA Rho Technologies. Rho is a trademark of Under Technologies, Inc.

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Rho is a fintech company, not a bank. Checking and card services provided by Webster Bank, N.A., member FDIC; savings account services provided by American Deposit Management Co. and its partner banks.