How to Report Suspicious Activity on Your Account

If you suspect someone is using your card, please contact us as soon as possible.

You can email us at clientservice@rho.co with the transaction details, or call us immediately at 855-7-GETRHO so we can investigate claims, attempt transaction recalls, and provide further support.

You can also reach out to our Client Service Team directly via a chat function, by clicking on the chat bubble on the lower right side of your screen.

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Rho is a fintech company, not a bank or an FDIC-insured depository institution. Checking account and card services provided by Webster Bank, N.A., member FDIC; savings account services provided by American Deposit Management Co. and its partner banks. Mastercard® and the circles design are trademarks of Mastercard International Incorporated. International and foreign currency payments services provided by Wise US., Inc. FDIC deposit insurance coverage is available only to protect you against the failure of an FDIC-insured bank that holds your deposits and is subject to FDIC limitations and requirements. It does not protect you against the failure of Rho or other third party.
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