When is it useful to enable micro-deposits?
If you're experiencing frequent issues connecting your external bank through Plaid or Finicity to transfer funds into your Rho account, our team can enable the microdeposits feature as an alternative.
To enable this feature, please email our support team at clientservice@rho.co with your request, and we will activate it.
How do I finalize the setup once the feature is enabled?
Navigate to your Organization Settings section by clicking on your business name in the upper-left corner, then navigate to External bank accounts:
Next to Linked Accounts, click "link account" and choose the micro-deposit option:
Follow the on-screen instructions to go through the flow and complete the process:
- Choose how you’ll link your bank account (instant or manual connection)
- If you choose the manual connection, you will be prompted to enter your account and routing number, account name, and account type.
- Authorize the deposit as the last step, and verify it later via text message.
You will receive a $0.00 deposit into your external account, which starts with a short verification code. Plaid will send the next steps via SMS to the number you previously entered.
Microdeposit verification takes 1-2 business days. Once the transaction code is copied and pasted into the account verification step for micro-deposits in your Rho Organization Settings, the connection will be activated, and the account will be successfully linked.