How to Update the Default Payment Method for Vendors in Rho

In Rho, specifying a default payment method for your vendors is straightforward. However, it's important to note that our system currently does not allow for specifying a default payment account when there are multiple accounts of the same type, such as two ACH account types. The system defaults to the first account listed.

However, there is a workaround if you need to change the default payment method under certain circumstances. Here's how to manage and update the default payment method for your vendors:

• Check the Default Payment Method: Before making any changes, verify which payment method is currently set as the vendor's default. If the payment method you wish to remove or change is the default and it's the only account of its type, the system will not allow its removal.
• Select a New Default If Necessary: If you intend to delete a payment method that is currently the default, ensure another account of a different type is available. Then, you can set this other account as the new default payment method.

• Deleting a Payment Method: If the first ACH account is not needed and you wish to make the second one the default, you can delete the first account. This action will automatically make the remaining account the default payment method. However, if both account types (two ACH accounts) are necessary, our system currently does not support designating the second one as the default.
• • If the second account is a different type, you will need to set it as the Default Payment Method before deleting the first account.

The system prevents the removal of a default payment method if it is the only instance of its type. Always ensure that a default payment account of the same type is available before deleting a payment method.

We understand the importance of flexibility in managing payment methods and are continuously working to improve our system to accommodate more versatile functions.

If you encounter any issues or have questions about managing vendor payment methods, please don't hesitate to reach out to our support team for assistance.