In the Rho Partner Portal, there are two key sets of user roles available to accounting partners:
- Roles for the Accounting Firm's Users
These roles allow accounting firm employees to interact with the Partner Portal and connect clients' accounts- Partner Manager
This role allows managing the firm’s team, sending invitations to connected businesses, and handling user access for connected clients- Core Actions:
- Manage team access
- Send client connection invitations
- Administer connected business accounts
- Note: this user will be required to have MFA enabled
- Core Actions:
- Partner User
Partner Users can be added by Partner Managers to interact with connected client accounts but do not have access to the Partner Portal itself.- Core Actions:
- Limited to interacting with specific client accounts based on permissions set by the Partner Manager.
- Core Actions:
- Partner Manager
- Roles for Users Added by the Accounting Firm
These users are added to the connected clients' accounts by the accounting firms- Partner Accountant
Accountants have read-only access to transaction and bill data. They can configure and sync transactions to integrations or generate bank feed tokens, but they do not have card or money movement capabilities.- Core Actions:
- View all transactions and sync them to accounting integrations
- Configure integrations
- No ability to manage cards or create transfers
- Core Actions:
- Partner Admin
Partner Admins are super-users with full admin rights. They can make payments, issue cards, configure account settings, manage expense policies, and set up accounting integrations. They can also invite other users directly or via the Partner connection.- Core Actions:
- Invite users to restricted portal roles
- Manage cards
- Update organization settings (except Partner connections)
- Manage accounting integrations
- Money movement capabilities
- Core Actions:
- Partner Expense & AP Manager
This role supports day-to-day expenses and accounts payable. They can create and pay bills, view transactions, and manage accounting integrations but cannot configure policies or change approval rules.- Core Actions:
- Create bills
- Manage accounting integrations
- Approve and reject expenses
- No ability to manage team cards or adjust approval settings
- Money movement capabilities without control over approval rules
- Core Actions:
- Partner Accountant
Revoke Action in the Partner Portal
The Revoke action is used to remove access to a connected client account or to revoke permissions granted to a user. When this action is applied:
- Client Admins and Account Owners are able to revoke connection at any time from (Business Settings> Partner Connection). The revoke action applies to all roles and permissions tied to the client's account. Users added through the partner portal will no longer be able to view, manage, or interact with the client's data.
- Partner Admins are also able to revoke connection to a client’s business.
- Implications: The user’s history and prior actions (e.g., created bills or approved transactions) remain, but their ability to log in and perform further tasks is disabled.
For Partners and Clients, it is important to use Revoke carefully, ensuring that any ongoing processes or responsibilities are reassigned before removal to avoid disruption. If a revoke action was done in error, a new invitation to connect will need to be sent and Partner users will need to be re-added to the client.