Mercury vs Chase: Which The Top Pick in 2025?

One key drawback of Mercury is the unreliability of its service, with accounts being closed without prior notice, causing major disruptions for businesses.

For Chase, a significant issue is the lack of detailed and transparent customer feedback, making it difficult for potential users to gauge the service quality.

Rho offers a more efficient solution by combining AP automation and banking products with world-class software, enhancing workflow efficiency and control for businesses.

Many businesses look to Mercury and Chase for their financial needs. However, choosing the right solution can be a complex task.

In this article, we’ll review what each solution offers and how they compare, helping you make an informed decision. Additionally, we'll also explore Rho as a third option worth considering.

Mercury Overview

Mercury provides online business banking tailored for startups and small businesses. Their main value proposition is "Powerful banking. Simplified finances." They aim to transform financial operations for startups, small businesses, entrepreneurs, and founders by offering efficient and secure banking services.

Mercury Features

Some of the key features of Mercury include:

Speed without Compromise: Efficiently manage banking and financial operations from a single dashboard.
Seamless Payments: Set auto-transfer rules and send free USD wires.
Unlock Credit Cards: Access credit cards with industry-low deposit minimums and earn unlimited 1.5% cashback on all spend.
FDIC Insurance: Get up to 20× the industry standard in FDIC insurance through partner banks and sweep networks.

Mercury Pricing

Mercury offers a range of subscription tiers to cater to different business needs.

Mercury: Free plan with essential business banking features.
Mercury Plus: $35/month, offering additional features like more reimbursements and invoicing power.
Mercury Pro: $350/month, including advanced workflows and dedicated support.

Custom pricing is available for enterprise solutions.

Drawbacks To Mercury

General user reviews of Mercury highlight its ease of use and user-friendly interface, but frequent complaints include customer support and account closures.

"Mercury has a very user-friendly interface. It’s easy to make payments, and everything feels intuitive." - Natasha D.
"Approval issues and poor customer support have been a recurring problem for us." - Robert R.

For more details, visit the Mercury Reviews on G2.

Chase Overview

Chase for Business offers a range of financial services tailored for business customers, including checking and savings accounts, loans, credit cards, and payment processing. Their main value proposition is providing flexible solutions to support business growth, catering to personal, business, and commercial customers.

Chase Features

Some of the key features of Chase include:

Business Checking: Offers various checking solutions for businesses of different sizes and industries to meet their needs.
Payment Solutions: Provides a complete suite of merchant services to accept credit cards securely and conveniently.
Business Credit Cards: Offers business credit cards with rewards on expenses, new cardmember bonus offers, and cash back rewards.
Business Loans: Provides financing options including SBA loans, commercial financing, and business lines of credit.

Chase Pricing

Chase's pricing structure is not publicly detailed, but custom pricing is available for various services.

Drawbacks To Chase

The overall consensus of Chase from the reviews is highly positive, with an all-time rating of 5/5 based on 6 reviews.

"Chase has been my go-to bank for years. Their customer service is top-notch and their mobile app is very user-friendly." - Arthur Sammy Castello
"I love the rewards program that Chase offers. It’s easy to accumulate points and redeem them for great rewards." - Dan Wang

For more details, visit the Chase Reviews on Product Hunt.

What to Know Before Picking Mercury or Chase

Looking at the reviews as a whole, businesses using Mercury often face approval issues and poor customer support. Transactions can take up to four days to process, and accounts may be closed without clear reasons, causing significant disruptions.

For Chase, while the reviews are generally positive, specific limitations aren't detailed. However, it's essential to consider that no service is without its challenges, and businesses should weigh these potential issues when making their decision.

Why Rho Is a Better Alternative

At Rho, we understand the frustrations businesses face with Mercury and Chase, such as approval issues and inconsistent customer support. Our platform is designed to offer seamless financial operations, reliable customer service, and transparent processes, making us a more dependable choice for your business banking needs.

Rho Features

Expense Management: Our platform eliminates the hassle of manual expense reporting and receipt tracking, ensuring every receipt is captured and categorized automatically.
AP Automation: Pay hundreds of vendors in minutes with zero platform fees, addressing the inefficiency of manual vendor payments and streamlining your accounts payable process.
Rho Treasury: Safeguard your idle cash and earn dynamic yield rates, providing a solution for businesses looking to maximize returns on their cash reserves.
Integrations: Seamlessly connect with accounting, HR, and T&E software, reducing manual data entry and errors, and simplifying financial data management across platforms.
Rho Platinum: Earn up to 2% cashback¹ on banking and card usage, offering financial incentives that can significantly benefit your bottom line.
24/7 Private Banking Support: Access round-the-clock customer support, ensuring that any issues are resolved promptly and efficiently, providing peace of mind for your business operations.

Rho Pricing

We offer a straightforward and transparent pricing structure that sets us apart from Mercury and Chase. Our goal is to eliminate the traditional banking fees that often burden businesses. Here's a breakdown of our pricing:

$0 Same-Day ACH fees: No charge for processing same-day ACH transactions.
$0 Wire fees: No charge for wire transfers, except for some international wires.
$0 Monthly plans: No monthly subscription fees for accessing our services.
$0 Support fees: Free live support from day one without any additional charges.
$0 Subscription fees: No subscription fees for using our platform.
$0 Checking account minimum fees: No minimum balance fees for checking accounts.
$0 Connected, in-platform capabilities: Free access to AP, Expense, and Accounting Automation tools.
$0 Per-user fees: No fees per user for accessing the platform.
1% Foreign currency transfer: A 1% fee on foreign currency transfers.

You can find all the details about our pricing here.

Why Users Love Rho

We’re proud of what we do, but we think our customers say it best. Take a look at why they prefer Rho over other options.

"Rho is everything a corporate card program should be - And it's free to the users and employers!" - Tyler M., Chief Financial Officer, Small-Business
"From day one, using Rho has been simple and straightforward." - Kevin K., Director of Marketing and Analytics, Mid-Market
"Modern, flexible, tech-centric user experience on traditional credit card services." - Pete S., Mid-Market

Want a firsthand look at Rho? You can request a free demo here.

Which Platform Is Right for Your Business?

Each platform—Mercury, Chase, and Rho—has its strengths. Mercury offers a user-friendly interface and efficient banking operations, while Chase provides comprehensive financial services and robust customer support.

This is where Rho comes in. We offer seamless financial operations, transparent pricing, and 24/7 private banking support. Our platform eliminates traditional banking fees, automates expense management, and integrates with essential business software, making us a more dependable choice for your business banking needs.

Make the Smarter Choice with Rho Today

Curious to see what Rho can do for you? Discover how our platform can transform your business. Get started with Rho today.

Rho is a fintech company, not a bank or an FDIC-insured depository institution. Checking account and card services provided by Webster Bank N.A., member FDIC. Savings account services provided by American Deposit Management Co. and its partner banks. International and foreign currency payments services are provided by Wise US Inc. FDIC deposit insurance coverage is available only to protect you against the failure of an FDIC-insured bank that holds your deposits and subject to FDIC limitations and requirements. It does not protect you against the failure of Rho or other third party. Products and services offered through the Rho platform are subject to approval.

The Rho Corporate Cards are issued by Webster Bank N.A., member FDIC pursuant to a license from Mastercard, subject to approval.

Investment management and advisory services provided by RBB Treasury LLC dba Rho Treasury, an SEC-registered investment adviser and subsidiary of Rho. Rho Treasury investments are not deposits or other obligations of Webster Bank N.A., or American Deposit Management Co.’s partner banks, are not FDIC insured, are not guaranteed and may lose value. Investment products involve risk, including the possible loss of the principal invested, and past performance does not future results. Treasury and custodial services provided through Apex Clearing Corp. and Interactive Brokers LLC, registered broker dealers and members FINRA/SIPC.

¹Up to 2% cashback; terms and conditions apply. See eligibility and complete Rho Cashback Rewards Program terms and conditions here.

This content is for informational purposes only. It doesn’t necessarily reflect the views of Rho and should not be construed as legal, tax, benefits, financial, accounting, or other advice. If you need specific advice for your business, please consult with an expert, as rules and regulations change regularly.