Ramp vs Mercury: Which Is The Top Pick in 2025?

One key drawback of Ramp is its ineffective customer service "Chat AI," which users have found lacking in providing adequate support. For Mercury, a significant issue is its unreliability, with accounts being closed without prior notice, causing disruptions to business operations.

Rho could offer a more efficient solution for businesses by combining AP automation and banking products with world-class software, enhancing workflow efficiency and control.

Many businesses look to Ramp and Mercury for their financial management needs. However, choosing the right solution can be a complex task.

In this article, we’ll review what each solution offers and how they compare, helping you make an informed decision. Additionally, we'll also explore Rho as a third option worth considering.

Ramp Overview

Ramp operates in the spend management, corporate cards, and accounts payable solutions category. Its main value proposition is to save time and money for finance teams by offering a unified platform for corporate cards, bill payments, and accounting. Ramp primarily targets startups, small businesses, mid-market companies, and enterprises.

Ramp Features

Some of the key features of Ramp include:

Corporate Cards: Provides unlimited physical and virtual cards with built-in controls and expense policy enforcement.
Expense Management: Automates the submission and tracking of expenses, reducing manual entry and errors.
Accounts Payable: Allows for quick processing of bills with invoice extraction and basic approval workflows.
Procurement: Streamlines the procurement process from intake to payment, including vendor onboarding and purchase order management.

Ramp Pricing

Ramp offers a variety of pricing plans to cater to different business needs.

Free Plan: $0/mo/user - Includes corporate cards, travel bookings, and basic accounting rules.
Plus Plan: $15/mo/user + Platform fee - Adds auto-lock cards, advanced approval workflows, and multi-entity support.
Enterprise Plan: Custom pricing - Offers direct ERP integrations, custom development, and local currency cards.

The prices for each tier are not publicly listed.

Drawbacks To Ramp

General user reviews of Ramp highlight its user-friendly interface and efficiency in automating financial processes. However, some users have noted issues with card limits and missing features.

"Ramp has streamlined our expense management, but the card limits can be restrictive." - Mark P.
"The platform is intuitive, but the AI-based customer service needs improvement." - Alison H.

For more detailed reviews, visit Ramp Reviews on G2.

Mercury Overview

Mercury operates in the online business banking category, primarily targeting startups and small businesses. Its main value proposition is to offer efficient and secure financial workflows that simplify banking operations for these customer types. Mercury aims to transform how these businesses manage their finances.

Mercury Features

Some of the key features of Mercury include:

Speed without Compromise: Efficiently manage banking and financial operations from a single dashboard.
Seamless Payments: Set auto-transfer rules and send free USD wires.
Early Access to Credit Cards: Unlock credit cards earlier with low deposit minimums and cashback rewards.
FDIC Insurance: Get up to 20× the industry standard in FDIC insurance through partner banks and sweep networks.

Mercury Pricing

Mercury offers a transparent pricing structure with no annual fees and upgraded financial workflows as businesses scale.

Mercury: $0/month - Basic business banking and finance essentials.
Mercury Plus: $35/month - Enhanced invoicing, reimbursement capabilities, additional financial workflows.
Mercury Pro: $350/month - Advanced workflows, dedicated support, additional integrations.

Custom pricing is available for enterprise solutions.

Drawbacks To Mercury

The overall consensus of Mercury is generally positive, with users appreciating its ease of use and responsive support, though some have noted issues with account reliability.

"Mercury caters to startups and small businesses. The interface is great, allows for easy tagging of purchases to ease separation/filtering for tax purposes, and the support team is responsive and very friendly." - Robert R.
"We were generally satisfied with the bank until it became clear that Mercury is quite unreliable. Our account, which handled all our payments, invoices, and contractor fees, was abruptly shut down without explanation." - Natasha D.

For more detailed reviews, visit Mercury Reviews on G2.

What to Know Before Picking Ramp or Mercury

Looking at the reviews as a whole, businesses using Ramp often face issues with card limits and integration with less popular ERP systems. Additionally, the AI-based customer service has been criticized for its ineffectiveness.

On the other hand, Mercury users frequently report problems with payment processing delays and sudden account closures. The slow response times from customer support and the mobile app's frequent logouts also pose significant challenges.

Why Rho Is a Better Alternative

At Rho, we understand the challenges businesses face with Ramp and Mercury, such as card limits, unreliable accounts, and ineffective customer service. Our platform is designed to address these pain points by offering robust financial tools, reliable support, and seamless integration, making us a superior choice for your financial management needs.

Rho Features

Rho Platinum: Our Rho Platinum card offers up to 2% cashback¹ on all spending, helping businesses reduce overall costs and maximize their financial efficiency.
AP Automation: We streamline vendor payments with our AP automation feature, allowing businesses to pay hundreds of vendors in minutes without any platform fees, saving time and reducing errors.
Expense Management: Our platform eliminates the need for traditional expense reports by capturing every receipt and providing real-time tracking, significantly reducing administrative burdens.
Rho Treasury: With Rho Treasury¹, businesses can safeguard idle cash and earn interest, optimizing cash management and ensuring that funds are always working for you.
Integrations: We offer seamless integration with popular accounting, HR, and T&E software, ensuring that your financial data flows smoothly across all your business systems, improving overall efficiency.
Private Banking Support: Our dedicated support team is available 24/7, providing timely and solution-driven responses to ensure that any issues are resolved promptly, minimizing downtime and frustration.

Rho Pricing

We offer a straightforward and transparent pricing structure that sets us apart from competitors like Ramp and Mercury. Our focus is on providing essential financial services at no cost, making it easier for businesses to manage their finances without worrying about hidden fees or complex pricing plans.

Here’s a breakdown of our pricing:

$0 Same-Day ACH fees: No cost for same-day ACH transactions.
$0 Wire fees: No cost for wire transfers, with a note about potential additional fees for international wires.
$0 Monthly plans: No monthly subscription fees for accessing our services.
$0 Support fees: Free live support from day one without any additional cost.
$0 Subscription fees: No subscription fees for using our platform.
$0 Checking account minimum fees: No minimum balance fees for checking accounts.
$0 Connected, in-platform capabilities: Free access to AP, Expense, and Accounting Automation features.
$0 Per-user fees: No fees per user for accessing the platform.
1% Foreign currency transfer fee: A flat 1% fee on foreign currency transfers.

You can find all the details about our pricing here.

Why Users Love Rho

We’re proud of what we do, but we think our customers say it best. Take a look at why they prefer Rho over other options.

"Rho is a great product for companies! Easy to use, great customer support, and convenient for logging expenses and reimbursements." - Sean F. (Chief Financial Officer, Mid-Market)
"Efficient, productive, no hassle. Helps properly communicate and regulate needs, keeps a list of receipts, inventory, and general needs, and organizes finances well." - Tyler M. (Chief Financial Officer, Small-Business)
"Top Tier - Centralized system that is easy to use for all levels of the organization with exceptional customer service." - Kevin K. (Director of Marketing and Analytics, Mid-Market)

Want a firsthand look at Rho? You can request a free demo here.

Which Platform Is Right for Your Business?

Each platform—Ramp, Mercury, and Rho—has its strengths, catering to different business needs. Ramp excels in spend management and corporate cards, while Mercury offers efficient online banking for startups. However, both have limitations like card limits and unreliable accounts.

This is where Rho comes in. We offer robust financial tools, reliable support, and seamless integration. Our platform eliminates traditional expense reports, provides 24/7 private banking support, and offers up to 2% cashback¹ on all spending, making us a superior choice for comprehensive financial management.

Make the Smarter Choice with Rho Today

Curious to see what Rho can do for you? Discover how our platform can transform your financial management. Get started with Rho today.

Rho is a fintech company, not a bank or an FDIC-insured depository institution. Checking account and card services provided by Webster Bank N.A., member FDIC. Savings account services provided by American Deposit Management Co. and its partner banks. International and foreign currency payments services are provided by Wise US Inc. FDIC deposit insurance coverage is available only to protect you against the failure of an FDIC-insured bank that holds your deposits and subject to FDIC limitations and requirements. It does not protect you against the failure of Rho or other third party. Products and services offered through the Rho platform are subject to approval.

The Rho Corporate Cards are issued by Webster Bank N.A., member FDIC pursuant to a license from Mastercard, subject to approval.

Investment management and advisory services provided by RBB Treasury LLC dba Rho Treasury, an SEC-registered investment adviser and subsidiary of Rho. Rho Treasury investments are not deposits or other obligations of Webster Bank N.A., or American Deposit Management Co.’s partner banks, are not FDIC insured, are not guaranteed and may lose value. Investment products involve risk, including the possible loss of the principal invested, and past performance does not future results. Treasury and custodial services provided through Apex Clearing Corp. and Interactive Brokers LLC, registered broker dealers and members FINRA/SIPC.

¹Up to 2% cashback; terms and conditions apply. See eligibility and complete Rho Cashback Rewards Program terms and conditions here.

This content is for informational purposes only. It doesn’t necessarily reflect the views of Rho and should not be construed as legal, tax, benefits, financial, accounting, or other advice. If you need specific advice for your business, please consult with an expert, as rules and regulations change regularly.