How to Approve and Disburse a Reimbursement Request

Rho users with expense approval permissions can review reimbursement requests and approve or reject them, similarly to other expenses flowing from a Rho Card.

Approving reimbursement requests

All reimbursements that aren't auto-approved once they meet the documentation rules require an approver to manually review and approve or reject the transaction.

To view reimbursements that require approval, click on Reimbursements in the Expenses tab, then use the Status filter to select Needs Approval and Needs My Approval. You can use other filters like Budget and User to narrow down which transactions you'd like to view. To approve a reimbursement request, click on the transaction, which will open the transaction details on the right side of the dashboard. Here, you can review all attributes of the transaction and click Approve.

Disbursing reimbursement requests

To disburse reimbursement requests (send funds to employees via ACH), users with disbursement permissions can navigate to the Expenses tab, click on Reimbursements above the table, or click + Disburse.

Screenshot of a company expenses dashboard showing reimbursements. Incomplete amount is $323, with 6 rules and 3 pending disbursements.

From there, you'll see all pending disbursements per user. By clicking Pay Total, you can pay them all out in one payment per user.

Pending disbursements list showing two transactions: Blank Street for $10 and Starbucks for $20, with a total of $30 to pay.

You then confirm which account the payment should come from and click Create. Disbursements submitted before 3 p.m. ET should arrive in your employees' accounts the same day. If submitted after 3 p.m. ET, funds will arrive the next business day.

You can also manually flag a payment as being paid outside of the Rho platform (ex., Via Payroll). Click the 3-dot icon to see Mark as Paid. Reimbursements marked as paid will no longer show up in the disbursement queue.

Payment interface showing a total of $30.00. Options to pay or mark as paid for $10.00 and $20.00 amounts are visible.

Payment screen showing a $30 transfer to Kate Cook. Includes deductions for Blank Street and Starbucks. Transfer details and arrival date are displayed.

Reimbursement transactions that are paid out will show a Disbursement status of Queued and then Settled in the original transaction drawer. You can see all details of the linked bank transaction by clicking the arrow on the Disbursement line.

Expense report showing a completed transaction of -$12.40 at Blank Street Coffee on September 16, 2022. Status: Approved.